At a Glance
- Tasks: Lead CRM strategies to boost customer engagement and retention.
- Company: Join a fast-growing fashion e-commerce brand focused on quality and customer experience.
- Benefits: Enjoy flexible working options and exciting corporate perks.
- Why this job: Be part of a dynamic team making a real impact in the fashion industry.
- Qualifications: Experience in CRM and data analysis is essential.
- Other info: Opportunity to work with a creative and innovative marketing team.
The predicted salary is between 28800 - 42000 £ per year.
Central Employment are working with a fast-growing fashion e-commerce brand committed to delivering high-quality, bespoke products and exceptional customer experiences. They are looking for a CRM Manager to join their dynamic eCommerce marketing team to drive customer engagement, retention, and revenue growth through data-driven CRM strategies.
Job Overview:
As the CRM Manager, you will be responsible for...
Contact Detail:
Central Employment Agency (North East) Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land CRM Manager
✨Tip Number 1
Familiarise yourself with the latest CRM tools and technologies that are popular in the fashion e-commerce sector. Being knowledgeable about platforms like Salesforce, HubSpot, or Klaviyo can give you an edge during discussions.
✨Tip Number 2
Showcase your understanding of customer segmentation and personalisation strategies. Prepare examples of how you've successfully implemented these tactics in previous roles to enhance customer engagement.
✨Tip Number 3
Stay updated on current trends in the fashion industry and e-commerce. Being able to discuss recent developments or successful campaigns can demonstrate your passion and commitment to the role.
✨Tip Number 4
Network with professionals in the e-commerce and CRM fields. Attend relevant webinars or industry events to make connections and gain insights that could be beneficial for your application.
We think you need these skills to ace CRM Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the CRM Manager position. Tailor your application to highlight relevant experience in customer engagement and data-driven strategies.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous roles in CRM or eCommerce marketing. Use specific examples of how you've driven customer retention and revenue growth through effective strategies.
Showcase Data Skills: Since the role focuses on data-driven strategies, make sure to mention any experience you have with CRM tools, data analysis, and reporting. Highlight your ability to interpret data to inform marketing decisions.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your passion for the fashion e-commerce industry. Explain why you're excited about the opportunity and how your skills align with the company's goals.
How to prepare for a job interview at Central Employment Agency (North East) Limited
✨Understand the Brand
Before your interview, take some time to research the fashion e-commerce brand. Familiarise yourself with their products, values, and target audience. This will help you tailor your responses and demonstrate your genuine interest in the company.
✨Showcase Your Data Skills
As a CRM Manager, data-driven strategies are key. Be prepared to discuss your experience with data analysis and how you've used insights to drive customer engagement and retention in previous roles. Bring examples of successful campaigns you've managed.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about challenges you've faced in CRM roles and how you overcame them. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready to ask the interviewer. Inquire about the company's future plans for CRM, the tools they use, or how success is measured in the role. This shows your enthusiasm and strategic thinking.