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For Companies At a Glance
- Tasks: Manage key accounts, resolve issues, and support business growth.
- Company: Join TransUnion, a friendly global leader in data solutions.
- Benefits: Enjoy 26 days annual leave, wellness days, and private healthcare.
- Why this job: Be part of a dynamic team making a real impact in financial services.
- Qualifications: Strong client management skills and experience in financial services required.
- Other info: Opportunity to engage in diversity forums and personal development.
The predicted salary is between 36000 - 60000 £ per year.
At TransUnion you will be joining a friendly, forward thinking global business. As well as an excellent salary and bonus scheme or commission scheme (if joining our sales teams) our benefits package comes with:
- 26 days’ annual leave + bank holidays (increasing with service)
- Global paid wellness days off + a bonus day off to celebrate your birthday
- A generous contributory pension scheme + access to the TransUnion Employee Stock Purchase Plan
- Private health care + a variety of physical, mental and financial fitness wellbeing programmes such as access to mindfulness tools
- Access to our diversity forums and communities so you can get involved in causes close to your heart
Day to Day You’ll Be:
- Provide a high-quality account management, delivery and issue resolution interface between the Client and the internal business units within TU to maintain an effective partnership relationship
- Pro-actively support the Account Director to maximise business opportunities for existing clients and input into the overall account plan
- Coordinate and integrate product and service requirements across multi-functional teams to successfully deliver client requirements
- Manage complex projects and onboarding of new clients.
- Translate standard solutions into contract and delivery plans (including SLA’s) signed off at commencement and “go live” by clients
- Develop a strong personal network of contacts to continually be aware of the market, both clients and competitors, and provide voice of customer feedback into TU
Essential Skills & Experience:
- Ability to work effectively under pressure, whilst continuing to achieve service excellence.
- Pro-active and results driven
- Strong client and customer service ethos
- Strong commercial acumen, stakeholder management, negotiation and influencing skills
- Good presentation skills
- Knowledge and experience of Microsoft office Apps
- Strong planning and organisation skills
- Strong problem Solving and Decision Making
- Knowledge and experience of credit reference agencies.
- Demonstrable commercial experience in client / customer management within financial services.
- Good knowledge of financial services industry including the Rules of Reciprocity
Desirable Skills & Experience:
- Excellent working knowledge of TransUnion products and services
Contact Detail:
Transunion Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager
✨Tip Number 1
Network with professionals in the financial services industry, especially those who have experience with credit reference agencies. Attend industry events or join relevant online forums to connect with potential colleagues and gain insights into the role.
✨Tip Number 2
Familiarise yourself with TransUnion's products and services. Understanding their offerings will not only help you during interviews but also demonstrate your genuine interest in the company and its operations.
✨Tip Number 3
Prepare to discuss your experience in managing complex projects and client relationships. Be ready to share specific examples that highlight your problem-solving skills and ability to work under pressure.
✨Tip Number 4
Showcase your commercial acumen by staying updated on market trends and competitor activities. This knowledge will enable you to provide valuable insights during discussions and demonstrate your proactive approach to account management.
We think you need these skills to ace Key Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Key Account Manager role. Focus on your client management, negotiation, and problem-solving abilities, as these are crucial for the position.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of TransUnion's services and how your background fits the company's needs. Mention specific examples of your past successes in account management and how you can contribute to their team.
Highlight Relevant Skills: In your application, emphasise your strong commercial acumen, stakeholder management, and presentation skills. These are essential for the role and will help you stand out to the hiring team.
Show Enthusiasm for the Company: Express your excitement about joining TransUnion and contributing to their mission. Mention any knowledge you have about their products and services, and how you can leverage this in your role as a Key Account Manager.
How to prepare for a job interview at Transunion
✨Research TransUnion Thoroughly
Before the interview, make sure to dive deep into TransUnion's products and services. Understanding their offerings will not only help you answer questions more effectively but also demonstrate your genuine interest in the company.
✨Showcase Your Client Management Skills
Prepare specific examples from your past experiences that highlight your ability to manage client relationships and resolve issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Demonstrate Commercial Acumen
Be ready to discuss how you've successfully identified business opportunities in previous roles. Highlight your negotiation and influencing skills, as these are crucial for a Key Account Manager position.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare insightful questions about the team dynamics, company culture, and expectations for the role. This shows that you're not just interested in the job, but also in how you can contribute to the company's success.
