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- Tasks: Engage with customers, manage enquiries, and provide tailored insurance solutions.
- Company: Join Riviera Insurance Services, a leading provider of diverse insurance policies in the UK.
- Benefits: Enjoy 22 days holiday, employee assistance, regular socials, and a generous bonus structure.
- Why this job: Be part of a dynamic team focused on customer service and personal growth in a vibrant environment.
- Qualifications: Strong communication skills and a passion for customer service; experience is a plus but not required.
- Other info: Work Monday to Friday, 9.00am - 5.30pm, in a supportive and inclusive workplace.
The predicted salary is between 28800 - 43200 £ per year.
Join our dynamic team in Torquay! Are you a customer-focused individual looking for a rewarding career in insurance? Riviera Insurance Services is seeking a talented Insurance Sales Advisor to join our growing team.
About the Role:
- Handling enquiries professionally via phone, letter, or email.
- Managing workloads efficiently to ensure impeccable service levels are maintained.
- Conduct fact finding reviews to establish clients’ demands and needs.
- Accurately present information gathered to insurers for comprehensive and competitive rates.
- Adhere to company procedures and maintain regulatory standards.
- Present quotations to clients, recommending the most suitable product to meet their needs.
- Consistently achieve agreed KPI’s & Objectives set by the Department Head.
- Identify cross-selling and up-selling opportunities.
- Contribute to lead generation and respond to enquiries in a timely manner.
- Issue policy documentation, update records, and handle mid-term adjustments and claims.
- Proactively manage renewals and generate renewal documentation.
What we offer:
- 22 Days holiday, in addition to Bank Holidays.
- Employee Assistance Programme.
- Working hours are Monday to Friday, 9.00am -5.30pm.
- Comprehensive induction and training plan.
- Regular employee staff socials and incentives.
- Annual Appraisals and salary reviews.
- Generous and achievable bonus structure.
About us:
Riviera Insurance Group specialises in business, taxi and personal insurance policies serving the whole of the UK. Based in Torquay, we have taken our name from the stunning coastline of Torbay’s English Riviera. Annually, the Riviera Group service over 30,000 policyholders and write over 20 million pounds in insurance premiums, whilst continuing to deliver exceptional customer service. We are extremely proud of our high Google and Trustpilot ratings currently at 4.7 out of 5 stars. We are also a disability-aware company, committed to providing inclusive services and a welcoming environment for all. At our very core, we are a business with integrity, where customer service is ingrained in our culture.
The Ideal Candidate:
- Strong communication and interpersonal skills
- Proven sales ability
- A passion for delivering outstanding customer service
- Ability to work effectively both independently and as part of a team
- Excellent organisational and time management skills
Whilst experience is advantageous it is not essential. If you are keen on joining this exciting, forward-thinking company please click apply to explore this opportunity further.
Contact Detail:
Riviera Insurance Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Insurance Sales Advisor (Torquay)
✨Tip Number 1
Familiarise yourself with the insurance industry, especially the types of policies offered by Riviera Insurance Services. Understanding the products will help you engage confidently with potential clients and demonstrate your knowledge during interviews.
✨Tip Number 2
Practice your communication skills, as they are crucial for an Insurance Sales Advisor. Role-play scenarios where you handle customer enquiries or present quotations to ensure you can convey information clearly and persuasively.
✨Tip Number 3
Research common sales techniques and strategies that are effective in the insurance sector. Being able to discuss these methods during your interview will show your proactive approach and readiness to contribute to the team.
✨Tip Number 4
Network with current or former employees of Riviera Insurance Services on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace Insurance Sales Advisor (Torquay)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the role of an Insurance Sales Advisor. Emphasise your communication skills, sales ability, and customer service experience.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the insurance industry. Mention specific examples of how you've successfully handled customer enquiries or achieved sales targets in the past.
Highlight Relevant Skills: In your application, clearly outline your strong communication and interpersonal skills. Provide examples of how you have effectively managed workloads and maintained service levels in previous roles.
Show Enthusiasm for the Company: Research Riviera Insurance Services and mention why you are excited about the opportunity to work with them. Highlight their commitment to customer service and how you can contribute to their success.
How to prepare for a job interview at Riviera Insurance Services Limited
✨Research the Company
Before your interview, take some time to learn about Riviera Insurance Services. Understand their values, services, and what sets them apart in the insurance industry. This knowledge will help you tailor your answers and show genuine interest.
✨Prepare for Common Questions
Anticipate questions related to customer service and sales, as these are crucial for the role. Be ready to discuss your previous experiences, how you handle difficult customers, and examples of successful sales strategies you've employed.
✨Showcase Your Communication Skills
As an Insurance Sales Advisor, strong communication is key. During the interview, demonstrate your ability to articulate thoughts clearly and listen actively. Use examples from past experiences to highlight your interpersonal skills.
✨Highlight Your Organisational Skills
The role requires managing multiple tasks efficiently. Be prepared to discuss how you prioritise your workload and ensure that service levels are maintained. Sharing specific examples of how you've successfully managed your time can make a strong impression.
