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- Tasks: Join our team as a General Assistant, serving customers and maintaining food standards.
- Company: Thomas Franks is a fresh food catering business focused on excellence and individuality.
- Benefits: Enjoy free meals, discounts, training opportunities, and a vibrant workplace culture.
- Why this job: Be part of a passionate team in a fast-paced environment with great career progression.
- Qualifications: Previous catering experience preferred; level 2 food hygiene qualification is a plus.
- Other info: Diversity and inclusion are key; we welcome applicants from all backgrounds.
The predicted salary is between 24000 - 30000 £ per year.
A fantastic new B&I location for a leading producer of carbon fibre reinforcements and resin systems, and the world leader in honeycomb manufacturing for the commercial aerospace industry. Catering for around 300 people daily, we offer a core feeding of Breakfast and Lunch. Additional benefit to this location is free parking on site.
We have a fantastic opportunity for you as General Assistant to join one of our fantastic locations in Duxford. You will ideally have previous experience of working within a fast-paced catering environment. You will enjoy what you do, working with a great team, for a company fanatical about food serving wonderful customers.
Key responsibilities:- To support the team with serving customers, replenishing stocks, cleaning.
- Prepare all service areas for the day's business relating to that meal service.
- Prepare, set-up, serve, clear, clean and store away any food, beverage or equipment required for special functions.
- Prepare basic food for sale/service, following good hygiene and safety practices and to the standard specified.
- Restock and replenish stocks and consumables as required during service periods, pre-empt customer needs and achieve optimum customer service delivery.
- Empty, remove and store rubbish/recycle rubbish in the correct place.
- Be prepared to occasionally work evening and/or weekend for functions and school events.
- Ensuring company food standards are adhered to and wastage controlled.
- Ensuring all Food Hygiene and Health & Safety policies and allergen control procedures are followed.
- Cleaning and replenishing vending machines and kitchenettes around site.
- Team working abilities, Listening skills, the ability to work on own initiative, impeccable personal presentation, hygiene and behaviour to others, Food hygiene certificate preferred.
- The ability to be adaptable and be flexible as necessary.
- Reliable, Honest and able to demonstrate an open attentive approach to customer service.
- Willingness to learn new skills and take some responsibility.
- Ability to manage some moderately heavy lifting, carrying, and pushing.
- Hold a level 2 food Hygiene qualification.
- Ability to demonstrate reasonable/good understanding and use of verbal English.
- Ability to demonstrate reasonable/good standard of written English and reading skills.
- Similar experience of customer and/or food preparation environment is preferred.
- Wider wallet scheme (discounts at major retailers, restaurants, gyms etc).
- Free meals on duty.
- Volunteers leave – up to one day per year.
- Enhanced maternity, paternity and adoptive leave.
- Cycle to work scheme.
- Recommend a friend bonus.
- Unrivalled individual training and development.
- Well established apprenticeship programme.
- Team & company social events.
- Employee assistance programme.
- Workplace pension.
- Excellent career progression within a leading independent contract caterer.
About us: Thomas Franks is a founder led, fresh food catering business with a focus on excellence and service delivered with individuality, passion and style. We are unique in every approach and our clients, and our people are paramount to our daily success.
All applicants must be able to demonstrate that they have the Right to Work in the UK to be considered for this role.
Diversity and Inclusion at Thomas Franks: We actively encourage applications from candidates from diverse backgrounds and continue to develop a culture of growth and inclusion and would like to invite applications from groups who are currently under-represented, because we believe greater diversity leads to exceptional results and provides a better working life.
Contact Detail:
Thomas Franks Ltd. Careers Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Assistant/Vending Assistant
✨Tip Number 1
Familiarise yourself with the specific catering environment and customer service expectations. Understanding the dynamics of a fast-paced setting will help you demonstrate your adaptability and readiness to contribute effectively during the interview.
✨Tip Number 2
Highlight any previous experience in food preparation or customer service roles. Be prepared to discuss specific examples of how you've successfully managed tasks like serving customers or maintaining hygiene standards, as this will show your suitability for the role.
✨Tip Number 3
Show enthusiasm for the company’s values and mission. Research Thomas Franks and be ready to express why you want to work for them specifically, as this can set you apart from other candidates who may not have done their homework.
✨Tip Number 4
Prepare to discuss your teamwork skills and how you handle working under pressure. Since the role involves collaborating with others in a busy environment, sharing examples of successful teamwork will demonstrate your fit for the position.
We think you need these skills to ace General Assistant/Vending Assistant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in fast-paced catering environments. Emphasise any previous roles where you served customers, prepared food, or maintained hygiene standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for food service and customer satisfaction. Mention specific skills like teamwork, adaptability, and your food hygiene qualifications to align with the job requirements.
Highlight Relevant Skills: In your application, clearly outline your skills such as listening, personal presentation, and the ability to work independently. Provide examples of how you've demonstrated these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A well-presented application reflects your attention to detail and professionalism.
How to prepare for a job interview at Thomas Franks Ltd. Careers
✨Show Your Passion for Food
Since the role is in a catering environment, it's essential to express your enthusiasm for food and customer service. Share any relevant experiences that highlight your love for working with food and serving customers.
✨Demonstrate Teamwork Skills
This position requires strong teamwork abilities. Be prepared to discuss examples of how you've successfully worked in a team before, especially in fast-paced settings. Highlight your ability to listen and adapt to others.
✨Emphasise Hygiene and Safety Knowledge
Given the importance of food hygiene and safety in this role, make sure to mention your Level 2 Food Hygiene qualification. Discuss your understanding of hygiene practices and how you ensure compliance in your previous roles.
✨Be Ready for Flexibility
The job may require occasional evening or weekend work. Show your willingness to be flexible with your schedule and discuss any past experiences where you adapted to changing demands in your work environment.
