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- Tasks: Lead a team to support homeless individuals in finding accommodation and accessing essential services.
- Company: Hightown is dedicated to providing safe, trauma-informed support for those experiencing homelessness.
- Benefits: Enjoy flexible working options, professional development opportunities, and a supportive team culture.
- Why this job: Make a real difference in people's lives while working in a compassionate and impactful environment.
- Qualifications: Experience in social care or management is preferred; passion for helping others is essential.
- Other info: Join a mission-driven organisation focused on positive social change.
The predicted salary is between 36000 - 60000 £ per year.
Hightown offer a trauma-informed, safe environment that is person-centred and supports homeless individuals to access the help they need. This could include support to find accommodation, claim benefits, counselling or signposting to specialist agencies for support with things like drug and alcohol addictions.
We are currently recruiting for a Service Manager.
Contact Detail:
Hightown Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Manager - Housing First
✨Tip Number 1
Familiarise yourself with the Housing First model and its principles. Understanding how this approach works will not only help you in interviews but also demonstrate your commitment to supporting homeless individuals effectively.
✨Tip Number 2
Network with professionals in the homelessness sector. Attend relevant events or join online forums where you can connect with others who work in similar roles. This can provide valuable insights and may even lead to referrals.
✨Tip Number 3
Research Hightown's specific services and values. Tailoring your conversations and questions during the interview to reflect their mission and how you align with it can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss real-life scenarios where you've successfully managed teams or projects, especially in challenging environments. Highlighting your leadership skills and experience in trauma-informed care will be crucial for this role.
We think you need these skills to ace Service Manager - Housing First
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Service Manager position. Highlight key skills and experiences that align with the role.
Tailor Your CV: Customise your CV to reflect your relevant experience in managing services, particularly in housing or support for homeless individuals. Use specific examples that demonstrate your ability to lead a team and implement person-centred approaches.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting homeless individuals and your understanding of trauma-informed care. Mention how your previous experiences make you a suitable candidate for this role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Hightown
✨Understand the Housing First Model
Make sure you have a solid grasp of the Housing First approach and its principles. Be prepared to discuss how this model can effectively support homeless individuals in accessing the help they need.
✨Showcase Your Trauma-Informed Care Knowledge
Highlight your understanding of trauma-informed care during the interview. Share examples of how you've implemented this approach in previous roles, as it’s crucial for creating a safe environment for clients.
✨Demonstrate Leadership Skills
As a Service Manager, you'll need strong leadership abilities. Prepare to discuss your experience in managing teams, resolving conflicts, and fostering a collaborative work environment that prioritises client needs.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and decision-making process. Think of specific situations you've faced in the past and how you handled them, particularly in relation to supporting vulnerable individuals.
