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- Tasks: Support and enhance business systems, focusing on application logic and integrations.
- Company: Join a leading qualifications body transforming tech for thousands of learners.
- Benefits: Enjoy hybrid working, flexibility, and a collaborative IT team environment.
- Why this job: Be part of a tech evolution, improving systems that impact education and safety-critical industries.
- Qualifications: 2+ years of SQL experience and strong application support skills required.
- Other info: Opportunity to shape processes and contribute to meaningful improvements.
The predicted salary is between 28000 - 42000 £ per year.
A leading qualifications and examinations body is seeking a Senior IT Applications Analyst to support and enhance a range of business systems. This role plays a key part in delivering reliable, secure, and scalable applications that support thousands of learners, including those working in government, the armed forces, and safety-critical industries.
This is an ideal role for someone with solid experience in SQL and a good understanding of business applications who is ready to take on broader responsibilities in application support, systems integration, and continuous improvement.
What makes this role stand out?
- The organisation is continuously evolving its tech stack, introducing new platforms and services. You will be part of that transformation and play a key role in integrating and supporting systems - some of which weren’t originally built to work together, but now are, thanks to APIs and automation tools.
- There’s a strong focus on quality over volume - you won’t be resetting passwords all day. Instead, you’ll be diving into real application logic, supporting Salesforce, LMS platforms, and a large data estate.
- The environment is structured but not rigid, with the opportunity to contribute to system improvements, help shape processes, and be a visible part of a close-knit IT team.
- Hybrid working is well established, with 2-3 days per week onsite in Leicester. During busy release cycles, you may need a bit more, but in general, flexibility is supported.
What you’ll be doing:
- Supporting and improving a mix of enterprise and industry-specific applications, including Salesforce and LMS platforms.
- Managing application releases, change control, and configuration.
- Working with the data stack: SQL Server, Databricks, and Power BI.
- Writing and maintaining technical documentation and standard reports.
- Collaborating with internal users and third-party providers to resolve issues and plan improvements.
- Helping ensure application integrations via APIs (REST/SOAP) function reliably.
What they’re looking for:
- At least 2 years of hands-on SQL experience in a support or analyst role.
- Strong grasp of application support practices - not just front-line support, but actual systems troubleshooting.
- Familiarity with Azure services, Salesforce, or automation tools is desirable but not essential.
- Good communication skills and a service-minded attitude - able to work well with both technical and non-technical users.
- An interest in systems integration, automation, and improving internal processes.
If you’re looking for a stable, well-scoped role with variety, growth potential, and meaningful work in the education and qualifications sector, this is a great fit.
Contact Detail:
Nicoll Curtin Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior IT Applications Analyst - Leicester
✨Tip Number 1
Familiarise yourself with the specific applications mentioned in the job description, such as Salesforce and LMS platforms. Understanding their functionalities and common issues can give you an edge during interviews.
✨Tip Number 2
Brush up on your SQL skills, especially focusing on troubleshooting and data management. Being able to demonstrate your hands-on experience with SQL during discussions will show that you're ready for the technical challenges of the role.
✨Tip Number 3
Highlight any experience you have with systems integration and automation tools. If you've worked with APIs or have knowledge of Azure services, be prepared to discuss how you've used these in past roles to improve processes.
✨Tip Number 4
Prepare to showcase your communication skills by thinking of examples where you've successfully collaborated with both technical and non-technical users. This will demonstrate your service-minded attitude and ability to work within a team.
We think you need these skills to ace Senior IT Applications Analyst - Leicester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with SQL and application support. Use specific examples that demonstrate your problem-solving skills and familiarity with business applications, especially Salesforce and LMS platforms.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention how your background aligns with their focus on quality and continuous improvement, and provide examples of how you've contributed to system enhancements in previous roles.
Showcase Relevant Skills: Clearly outline your technical skills related to SQL, systems integration, and any experience with Azure services or automation tools. Highlight your ability to communicate effectively with both technical and non-technical users.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Nicoll Curtin Technology
✨Showcase Your SQL Skills
Since the role requires solid experience in SQL, be prepared to discuss your past projects and how you've used SQL to solve problems. Consider bringing examples of queries you've written or challenges you've overcome using SQL.
✨Understand Application Support Practices
Make sure you can articulate your understanding of application support beyond just front-line tasks. Be ready to discuss specific instances where you've troubleshot systems and improved application performance.
✨Demonstrate Your Communication Skills
This role involves collaboration with both technical and non-technical users. Prepare to give examples of how you've effectively communicated complex technical information to diverse audiences in the past.
✨Express Your Interest in Systems Integration
The job focuses on integrating various systems, so show your enthusiasm for this aspect. Discuss any relevant experiences you have with APIs, automation tools, or system improvements, and how you see these fitting into the role.
