Client Services Associate

Client Services Associate

Newport +1 Full-Time 28000 - 28000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Manage customer onboarding and liaise with solicitors and brokers to streamline processes.
  • Company: Join a thriving business in Bristol with a welcoming culture and great progression opportunities.
  • Benefits: Enjoy a £28,000 salary, annual bonus, hybrid working, and free parking.
  • Why this job: Perfect for those who love building relationships and want a balanced work-life without long hours.
  • Qualifications: Experience in estate agency, real estate, or legal admin is essential; strong communication skills are a must.
  • Other info: Annual training budget and gym flex scheme included!

The predicted salary is between 28000 - 28000 £ per year.

This role is for the Client Services Executive based in Bristol, or near, that offers amazing progression opportunities, hybrid working, and a base salary of £28,000 per annum plus an annual bonus.

You’ll need an understanding of the property sales industry, such as conveyancing, property sales or similar, to join this super welcoming, thriving business!

The role of Client Services Executive involves:

  • Managing the onboarding of new customers to the platform.
  • Ensuring contracts and documents are completed in a timely manner.
  • Liaising with Solicitors and Mortgage Brokers to speed the process up.
  • Keeping the customers informed of any new changes.
  • Working to bring the completion date for customers as close as possible.
  • Having a strong working relationship with the sales team.

For the Client Services Executive, you need:

  • Previous estate agency, real estate, mortgages or legal admin experience.
  • Must love speaking to new people and building relationships.

As the Client Services Executive, you’ll get:

  • Basic salary of £28,000 per annum.
  • Annual bonus based on personal and company performance.
  • Hybrid working opportunity after probation.
  • Speedy progression opportunities.
  • Free parking within walking distance of the office.
  • No 12-hour days or weekends!
  • Annual training budget and gym flex scheme.
  • Excellent pension contributions.

Please apply below or send your CV to sm@playced.co.uk.

Locations

Newport Wales
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Contact Detail:

playced | Supply Chains & Logistics Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Services Associate

✨Tip Number 1

Familiarise yourself with the property sales industry, especially areas like conveyancing and mortgages. This knowledge will not only help you in interviews but also show your genuine interest in the role.

✨Tip Number 2

Network with professionals in the real estate sector. Attend local events or join online forums to connect with people who can provide insights or even refer you to opportunities at StudySmarter.

✨Tip Number 3

Prepare to demonstrate your relationship-building skills during the interview. Think of examples from your past experiences where you've successfully managed client relationships or resolved issues.

✨Tip Number 4

Research StudySmarter's values and culture. Understanding what we stand for will help you align your answers with our mission and show that you're a great fit for the team.

We think you need these skills to ace Client Services Associate

Customer Relationship Management
Understanding of Property Sales
Conveyancing Knowledge
Legal Administration Skills
Communication Skills
Negotiation Skills
Time Management
Attention to Detail
Problem-Solving Skills
Team Collaboration
Adaptability
Client Onboarding Experience
Familiarity with Mortgage Processes
Interpersonal Skills

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Client Services Associate. Familiarise yourself with the property sales industry, including conveyancing and legal admin, as this knowledge will be crucial in your application.

Tailor Your CV: Highlight relevant experience in estate agency, real estate, or mortgages on your CV. Emphasise any roles where you've managed customer relationships or worked closely with solicitors and mortgage brokers, as these are key aspects of the job.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to build relationships. Mention specific examples from your past experiences that demonstrate your skills in managing onboarding processes and liaising with various stakeholders.

Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.

How to prepare for a job interview at playced | Supply Chains & Logistics

✨Show Your Industry Knowledge

Make sure to brush up on your understanding of the property sales industry, including conveyancing and mortgages. Being able to discuss relevant topics will demonstrate your expertise and enthusiasm for the role.

✨Highlight Your Relationship-Building Skills

Since the role involves liaising with customers, solicitors, and mortgage brokers, be prepared to share examples of how you've successfully built relationships in previous roles. This will show that you can thrive in a client-facing position.

✨Prepare for Scenario Questions

Expect questions that assess how you would handle specific situations, such as managing customer onboarding or dealing with delays. Think of examples from your past experience that showcase your problem-solving skills and ability to keep clients informed.

✨Express Your Interest in Progression

The company offers amazing progression opportunities, so make sure to express your eagerness to grow within the organisation. Discuss your career goals and how they align with the company's vision to show you're committed to long-term success.

Client Services Associate
playced | Supply Chains & Logistics
Location: Newport
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