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- Tasks: Provide expert HR and Employment Law advice to clients via phone and email.
- Company: Join an award-winning multinational HR & Employment Law services firm.
- Benefits: Earn extra money, enjoy a clear career progression path, and receive excellent training.
- Why this job: Gain invaluable experience while working for one of the 'Best Places to Work'.
- Qualifications: HR qualification or CIPD studies; good employment law knowledge is essential.
- Other info: Perfect for those looking to kickstart their HR career in a supportive environment.
Portfolio are proud to be exclusively representing our award-wining, multinational HR & Employment Law services client in their search for a HR Advisor to add to their team. This unique HR Advisory role is open to HR professionals at any level, where you will gain invaluable experience advising on a vast range of HR processes and procedures and Employment Law for over 30,000 clients in various sectors. There is also opportunity to earn additional money on top of your basic and to follow a fantastic career pathway with a clear route of progression.
If you are interested in applying for this job, please make sure you meet the following requirements as listed below.
The HR Advisor will be responsible for providing reliable and commercially focused HR and Employment Law advice over the phone to clients on all matters of HR from general to complex queries. You will take part in an excellent training programme and also the potential to gain a part post-graduate qualification.
If you have a HR qualification, some exposure to working within HR or studying your CIPD in your own time and looking for that foot in the door, this could be a good opportunity for you to expand your knowledge and your skills to further your HR career. This is the perfect chance to work for an award-winning organisation who have won awards as one of the \’Best Places to Work\’.
The HR Advisor will also be responsible for:
To support all clients with quality advice in a productive manner to provide an efficient solution based advice, either through email or call depending on client preference. This will be predominately call advice.
Receiving a variety of calls from clients with HR issues or queries, which can include absence management, grievances, disciplinaries etc.
Providing clients with supporting information/documentation to assist them in implementing the advice/ solutions provided.
Using your expert HR and employment law knowledge to develop a clear answer for the client.
To review client documentation and provide advice accordingly taking their applicable internal terms and conditions into account in each case.
Ensure that all requests for advice are dealt with within the relevant service level agreement (SLA)
In order to be considered for this opportunity it is essential that you have the following:
Good employment law knowledge either through studies or working experience.
CIPD qualification or equivalent experience in the work place is desirable.
Previous experience of working in a KPI/target driven environment would be highly desirable, ideally in a shared service centre.
Ability to juggle multiple tasks, prioritising your work load accordingly
An organised self-starter
Ability to work under pressure in a fast moving performance driven environment
Excellent communication skills.
(phone number removed)BG2R8
INDMANS
HR Advisor employer: The Portfolio Group
Contact Detail:
The Portfolio Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HR Advisor
✨Tip Number 1
Familiarize yourself with the latest HR and employment law trends. This will not only boost your confidence during the interview but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since the role involves providing advice primarily through calls, being articulate and clear will set you apart from other candidates.
✨Tip Number 3
Showcase any experience you have in a KPI/target-driven environment. Be ready to discuss how you managed multiple tasks and met deadlines, as this is crucial for the HR Advisor role.
✨Tip Number 4
Highlight your organizational skills. Prepare examples of how you've successfully prioritized your workload in previous roles, as this will be key in a fast-paced environment.
We think you need these skills to ace HR Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant HR experience and any qualifications, especially your CIPD studies. Use keywords from the job description to demonstrate that you meet the requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for HR and your understanding of employment law. Mention specific experiences that relate to the responsibilities of the HR Advisor role.
Highlight Communication Skills: Since the role involves providing advice over the phone, emphasize your excellent communication skills in both your CV and cover letter. Provide examples of how you've successfully handled client queries or complex HR issues.
Prepare for Potential Questions: Think about common HR scenarios you might face in the role and prepare answers. This will help you feel confident during any interviews and show your proactive approach to the position.
How to prepare for a job interview at The Portfolio Group
✨Showcase Your HR Knowledge
Make sure to brush up on your employment law knowledge and be ready to discuss how it applies to real-world scenarios. Prepare examples from your past experiences or studies that demonstrate your understanding of HR processes.
✨Demonstrate Communication Skills
Since the role involves providing advice over the phone, practice articulating your thoughts clearly and concisely. You might even want to do a mock interview with a friend to refine your communication style.
✨Highlight Your Organisational Skills
Be prepared to discuss how you manage multiple tasks and prioritize your workload. Share specific examples of how you've successfully handled competing deadlines in previous roles or during your studies.
✨Express Your Career Aspirations
This position offers a clear route for progression, so be sure to express your enthusiasm for growth within the company. Discuss your long-term career goals and how this role aligns with them.
