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For Companies At a Glance
- Tasks: Lead and inspire your team while driving sales and ensuring excellent customer service.
- Company: Join Shoezone, a leading footwear retailer with over 280 stores across the UK.
- Benefits: Enjoy 28 days holiday, a 25% discount, and opportunities for progression.
- Why this job: Be part of a fast-paced, dynamic environment where your leadership can make a real impact.
- Qualifications: Retail management experience and a passion for customer service are essential.
- Other info: Embrace change and help shape the future of retail with us!
The predicted salary is between 30000 - 42000 £ per year.
Join us at Shoezone Retail Limited, where we have an opportunity for a Store Manager to join our team based in Preston. You will join us on a full-time (37.5 hours), permanent basis and in return, you will receive a competitive salary.
We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 280 stores and have approximately 2,200 employees across the UK.
Our store portfolio consists of 91 town centre stores, which stock the core Shoezone product range, and 144 hybrid town centre stores and 43 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. Shoezone.com stocks online exclusive footwear, combined with our store network and marketplaces, ensuring a full multi-channel offering for great customer service.
During an average year, we sell 14.5 million pairs of shoes per annum at an average retail price of £13.
The Store Manager Role
As a Store Manager, you will have the responsibility for the running of your store - you will be a hands-on individual who leads from the front in a role which can at times be challenging and demanding, focusing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team.
Key Duties And Responsibilities Of Our Store Manager
- Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast-paced environment.
- Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.
- Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.
- Providing a safe environment for your team and customers by implementing current health and safety policies.
What We’re Looking For In Our Store Manager
- A background in retail store management.
- Able to demonstrate your passion for retail and customer service.
- Be ready to take the next step in your retail management career.
- Someone who likes to be busy, able to multitask and can embrace change.
- Able to listen to your team.
- Be open and willing to learn and use your insight to develop the business.
Benefits You’ll Receive As Our Store Manager
- Holidays starting at 28 days which will increase to 33 days after 5 years service.
- Profit Share Scheme.
- 25% Discount on all our product range.
- Birthday Holiday.
- Opportunities for Progression and Development.
- Workplace pension including life cover.
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice.
We are hands-on at Shoezone, and we have a ‘Just do it’ attitude when it comes to our stores. The pace is fast, our standards are high and we’re proud to be the best! We work very hard to meet the needs of our loyal customers. We are ever-evolving and developing to ensure we stay current with market trends and customer expectations by embracing change.
If you feel that you have the skills and experience required to become our Store Manager, please click ‘apply’ today. We would love to hear from you!
Contact Detail:
Shoezone Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Shoezone's product range and customer service ethos. Understanding their commitment to quality and affordability will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Prepare examples of how you've successfully led a team in a retail environment. Highlight specific instances where you've motivated staff, improved sales, or enhanced customer service, as these are key aspects of the Store Manager role.
✨Tip Number 3
Research the latest trends in retail management and customer service. Being knowledgeable about current practices can set you apart and show that you're proactive about staying ahead in the industry.
✨Tip Number 4
Network with current or former employees of Shoezone if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management. Focus on your achievements, such as sales targets met or team development initiatives you've led.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and customer service. Mention specific examples of how you've inspired teams or improved customer experiences in previous roles.
Showcase Leadership Skills: In your application, emphasise your ability to lead and motivate a team. Provide examples of how you've successfully managed challenges in a fast-paced retail environment.
Highlight Your Understanding of the Brand: Demonstrate your knowledge of Shoezone and its values. Mention how you align with their mission to provide excellent customer service and maintain high store standards.
How to prepare for a job interview at Shoezone Retail Limited
✨Show Your Passion for Retail
Make sure to express your enthusiasm for retail and customer service during the interview. Share specific examples of how you've gone above and beyond to provide excellent service in previous roles.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to lead and inspire your team. Prepare to discuss your leadership style and provide examples of how you've successfully motivated and developed your team in the past.
✨Know the Company and Its Values
Research Shoezone and understand its mission, values, and product offerings. Be ready to discuss how your personal values align with the company's culture and how you can contribute to its success.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of scenarios where you've had to handle difficult situations or make tough decisions, and be prepared to explain your thought process.
