Infrastructure Engineer (Coalville)

As part of the IT team at Mobius Networks, the Infrastructure Engineer is crucial in maintaining and enhancing both internal IT infrastructure and customer-facing IoT networks. This role involves designing, implementing, securing, and supporting critical systems to ensure seamless operations. This role is vital in delivering and maintaining IT services for both internal teams and customer operations.

Mobius Networks is a pioneer in providing reliable, secure, quality connections for machine to Machine (M2M) and Internet of Things (IoT) systems worldwide. The company has a strong track record of delivering data, remote diagnostics, and improving services while reducing maintenance costs. Mobius Networks offers a select range of networks known for their security, reliability, and availability, setting them apart in the industry.

• Deliver projects and solutions related to the IT Infrastructure (internal and customer facing)
• Manage, maintain, and optimise IT Infrastructure for key and critical services (internal and customer facing)
• Implement changes and upgrades for the IT Infrastructure and customer IoT Network
• Proactively monitor and enhance the Cyber Security posture for all IT Infrastructure services (internal and customer facing)
• Create, maintain, and adhere to documented policies, processes, and procedures
• Where required, collaborate with Mobius Mobile Network Operators on service implementation and improvement
• Provide support to both internal users and end customers
• Monitor and respond to incidents, both minor and major (internal and customer facing)

• Windows Server: 2016, 2019, 2022+
• Cisco Networking: Configuration of Cisco routers, switches, and firewalls
• Network Management & Monitoring
• VPN Implementation, maintenance, and troubleshooting: IPSec and SSL VPN setups
• Disaster Recovery: Implementation, maintenance, and management of backup and recovery solutions
• Operating Systems and Virtualization: Linux, MS Windows Server, Virtualization platforms (Hyper-V, VMware)
• Microsoft Office 365
• Scripting languages & Automation tools
• Backup and recovery solutions (Asigra DS-User, Veeam, Acronis)
• Network monitoring tools (PRTG)
• Antivirus & Endpoint Detection and Response
• Web & email filtering
• Firewalls (Cisco ASA, Firepower preferred others beneficial)
• Managed Wi-Fi solutions (Cisco Meraki)
• Two-factor authentication (RSA, Authenticator apps)
• Data Leakage Prevention (DLP)

• CCNA or CCNP certification
• RADIUS: Experience with Steel-Belted RADIUS, FreeRADIUS, or nuRADIUS
• Database Management: Basic knowledge of MS SQL
• Security Appliances: Experience with filtering solutions, RSA authentication, and Data Leakage Prevention (DLP)
• SIEM solution exposure

• Strong multitasking with capability to manage and prioritise workloads effectively and efficiently.
• Excellent communication skills, especially in customer relations when designing or troubleshooting.
• Strong analytical and problem-solving skills with a methodical approach to identifying root causes.
• Self-motivated with a continuous desire to learn and expand knowledge.
• Team-oriented with the ability to collaborate effectively and integrate seamlessly within a team.
• Positive, proactive, and solution-focused mindset.
• Comfortable working both in an office environment and remotely.

• The Company offers 25 days holiday plus Bank Holidays, Private Health Insurance, and Pension.
• This role also benefits from enrolment into the Mobius Commission Bonus Scheme, where available.

If you require reasonable accommodation during the application and selection process, please let us know. We will work together to best meet your needs.

We know the world has changed, and we want to offer our employees the chance to collaborate at our unique office spaces, whilst enjoying the convenience of working from home. We've adopted a hybrid working approach to give more flexibility on where and how we work.

By applying for this role, you are consenting for us to hold and process your data in compliance with the General Data Protection Regulations. If you have any questions or wish to exercise your right to access, erase or restrict the holding or processing of your data please contact us and we will respond to your query as soon as possible.