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For Companies At a Glance
- Tasks: Supervise customer orders and handle queries in a dynamic production environment.
- Company: Join a bespoke manufacturer making waves in the construction industry.
- Benefits: Competitive salary, flexible hours, and potential for part-time work.
- Why this job: Be part of a growth journey while enhancing customer service processes.
- Qualifications: Experience in customer service, ideally in manufacturing or distribution.
- Other info: Open to discussing various contract types to suit your needs.
The predicted salary is between 25000 - 35000 £ per year.
Our client is a bespoke manufacturer of specialist products to the construction industry. As a result of a strategic growth plan, they are now looking to recruit a hands-on customer services supervisor to strengthen their service offering.
Responsibilities include:
- Managing customer orders through internal processes
- Dealing with ad hoc customer queries
An experienced customer service specialist you will, ideally, have experience of implementing and sustaining processes from grass roots. Experience in manufacturing, distribution or hire/rental sectors would be preferable as this role is based in a production facility.
This role is offering between £25,000 and £35,000 DOE and type of contract agreed. This role is a full-time role but our client is open to discussing part time hours.
Contact Detail:
Handley James Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Transport Supervisor
✨Tip Number 1
Familiarise yourself with the construction industry and the specific products our client manufactures. Understanding the nuances of their offerings will help you engage in meaningful conversations during interviews.
✨Tip Number 2
Highlight your experience in customer service, especially in manufacturing or distribution sectors. Be prepared to discuss specific examples where you've implemented processes that improved customer satisfaction.
✨Tip Number 3
Demonstrate your problem-solving skills by preparing examples of how you've handled customer queries in the past. This will show your potential employer that you're capable of managing ad hoc situations effectively.
✨Tip Number 4
Network with professionals in the construction and manufacturing sectors. Attend relevant events or join online forums to connect with others in the industry, which could lead to valuable insights and recommendations.
We think you need these skills to ace Transport Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and required skills for the Transport Supervisor position. Tailor your application to highlight relevant experience in customer service, manufacturing, or distribution.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous roles where you managed customer orders or dealt with customer queries. Provide specific examples of how you've implemented processes in past positions.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention why you're interested in this position and how your background makes you a great fit for their team.
Proofread Your Application: Before submitting, make sure to proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Handley James
✨Understand the Industry
Familiarise yourself with the construction industry and the specific products your potential employer manufactures. This knowledge will help you demonstrate your interest and understanding of their business during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experience that highlight your customer service skills, especially in managing orders and resolving queries. Be ready to discuss how you've implemented processes in previous roles.
✨Highlight Relevant Experience
If you have experience in manufacturing, distribution, or hire/rental sectors, make sure to emphasise this during the interview. Relate your past roles to the responsibilities of the Transport Supervisor position.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's growth plans and how the Transport Supervisor role fits into those plans. This shows your enthusiasm for the position and helps you assess if it's the right fit for you.
