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- Tasks: Provide 2nd line support, answer calls and emails, and assist with Microsoft tools.
- Company: Join a dynamic team with an exciting client focused on IT solutions.
- Benefits: Earn £200 per day, gain valuable experience, and enjoy a flexible temp role.
- Why this job: Perfect for tech enthusiasts wanting hands-on experience in a supportive environment.
- Qualifications: Must have a clean driving licence, own vehicle, and relevant IT qualifications.
- Other info: This is a temporary contract lasting 6-8 weeks with potential for future opportunities.
The predicted salary is between 24000 - 36000 £ per year.
Hays are seeking an enthusiastic, driven and skilled 2nd line engineer to join an exciting client's team.
What you will be doing:
- 2nd Line Support/Field Engineer
- Answering calls, emails
- Working with Active Directory, Teams, Microsoft, M365
- Sometimes driving to different sites will be required.
Skills & Qualifications Required:
- A clean UK driving licence and your own vehicle
- Relevant IT qualifications or demonstrable IT technical support experience
- Detailed working knowledge of Microsoft/M365
- Active Directory Experience
- Prior experience as a rollout/2nd line engineer
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
Contact Detail:
Hays DT - Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Engineer
✨Tip Number 1
Make sure you highlight your experience with Active Directory and Microsoft 365 during any conversations. Be ready to discuss specific scenarios where you've successfully resolved issues using these tools.
✨Tip Number 2
Since this role requires driving to different sites, be prepared to talk about your driving experience and how you manage your time effectively when travelling between locations.
✨Tip Number 3
Demonstrate your enthusiasm for the role by researching the company and its projects. This will help you ask insightful questions and show that you're genuinely interested in being part of their team.
✨Tip Number 4
Network with current or former employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach during interviews.
We think you need these skills to ace 2nd Line Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a 2nd Line Engineer. Emphasise your skills with Active Directory, Microsoft/M365, and any previous roles that involved technical support.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role. Mention your driving licence and vehicle, as well as your ability to work onsite and travel to different locations.
Highlight Relevant Qualifications: Include any IT qualifications you possess. If you have certifications related to Microsoft or IT support, make sure they are clearly listed in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. A polished application reflects your attention to detail, which is crucial for a technical support role.
How to prepare for a job interview at Hays DT - Midlands
✨Showcase Your Technical Skills
Be prepared to discuss your experience with Microsoft/M365 and Active Directory in detail. Highlight specific instances where you've successfully resolved issues or implemented solutions, as this will demonstrate your technical proficiency.
✨Demonstrate Your Communication Skills
As a 2nd Line Engineer, you'll be interacting with clients regularly. Practice explaining technical concepts in simple terms, and be ready to provide examples of how you've effectively communicated with non-technical users in the past.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you had to troubleshoot a complex issue or manage multiple tasks simultaneously, and be ready to explain your thought process and the outcome.
✨Highlight Your Driving Experience
Since the role requires driving to different sites, mention your clean UK driving licence and any relevant experience you have with travelling for work. This shows you're not only qualified but also willing to meet the job's logistical demands.
