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For Companies At a Glance
- Tasks: Provide 2nd line support, answer calls and emails, and work with Microsoft tools.
- Company: Join a dynamic team with an exciting client focused on tech solutions.
- Benefits: Earn £200 per day, gain valuable experience, and enjoy a temporary contract.
- Why this job: Perfect for tech enthusiasts wanting hands-on experience in a supportive environment.
- Qualifications: Must have a clean driving licence, own vehicle, and relevant IT qualifications.
- Other info: This is a temporary role lasting 6-8 weeks, ideal for students or recent graduates.
The predicted salary is between 24000 - 36000 £ per year.
Hays are seeking an enthusiastic, driven and skilled 2nd line engineer to join an exciting client's team.
What you will be doing:
- 2nd Line Support/Field Engineer
- Answering calls, emails
- Working with Active Directory, Teams, Microsoft, M365
- Sometimes driving to different sites will be required.
Skills & Qualifications Required:
- A clean UK driving licence and your own vehicle
- Relevant IT qualifications or demonstrable IT technical support experience
- Detailed working knowledge of Microsoft/M365
- Active Directory Experience
- Prior experience as a rollout/2nd line engineer
What you need to do now:
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV, or call us now.
2nd Line Engineer employer: Hays DT - Midlands
Contact Detail:
Hays DT - Midlands Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 2nd Line Engineer
✨Tip Number 1
Make sure you brush up on your knowledge of Active Directory and Microsoft 365. Being able to demonstrate your expertise in these areas during the interview will set you apart from other candidates.
✨Tip Number 2
Since this role requires driving to different sites, ensure your vehicle is in good condition and that you have a clean driving record. Mentioning your reliability in transportation can give you an edge.
✨Tip Number 3
Prepare for potential scenario-based questions where you might need to troubleshoot common IT issues. Practising these scenarios can help you feel more confident and ready to impress.
✨Tip Number 4
Network with current or former employees in similar roles. They can provide insights into the company culture and expectations, which can be invaluable during your interview.
We think you need these skills to ace 2nd Line Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant IT qualifications and experience, especially in 2nd line support and working with Microsoft/M365. Use specific examples to demonstrate your skills.
Highlight Driving Experience: Since a clean UK driving licence and your own vehicle are essential, mention your driving experience prominently. Include any relevant details about your ability to travel to different sites.
Showcase Technical Skills: Emphasise your detailed knowledge of Active Directory and any other technical skills that align with the job description. Be specific about your previous roles and responsibilities.
Craft a Strong Cover Letter: Write a cover letter that expresses your enthusiasm for the role and the company. Mention why you are a good fit for the position and how your skills can contribute to their team.
How to prepare for a job interview at Hays DT - Midlands
✨Showcase Your Technical Skills
Make sure to highlight your experience with Microsoft/M365 and Active Directory during the interview. Be prepared to discuss specific scenarios where you've successfully resolved technical issues, as this will demonstrate your capability as a 2nd Line Engineer.
✨Demonstrate Your Communication Skills
As a 2nd Line Engineer, you'll be answering calls and emails from clients. Practice explaining technical concepts in simple terms, as this will show your ability to communicate effectively with non-technical users.
✨Prepare for Onsite Scenarios
Since the role requires driving to different sites, think about how you would handle onsite support situations. Be ready to discuss your approach to troubleshooting in various environments and how you manage time effectively while travelling.
✨Bring Relevant Documentation
Having your qualifications and any relevant certifications on hand can help reinforce your expertise. Consider bringing a portfolio of past projects or experiences that relate directly to the job description, as this can set you apart from other candidates.
