At a Glance
- Tasks: Lead your store, inspire your team, and maximise sales in a fast-paced environment.
- Company: Join Shoezone, a leading footwear retailer with 280 stores across the UK.
- Benefits: Enjoy 28 days holiday, a 25% discount, and opportunities for progression.
- Why this job: Be part of a dynamic team that values customer service and embraces change.
- Qualifications: Proven leadership skills and a passion for retail are essential.
- Other info: This is a full-time, permanent role with a competitive salary.
The predicted salary is between 30000 - 42000 £ per year.
Join us at Shoezone Retail Limited for the opportunity to become a Store Manager based in Beverley. You will join us on a Full Time, Permanent basis and in return, you will receive a competitive salary.
Are you a role model who can inspire confidence in those around you, build strong relationships across the business and drive a culture that empowers colleagues to do the right thing for our customers?
We are a town centre, retail park and digital footwear retailer, offering low price and high-quality footwear for the whole family, with free next day delivery on all orders, seven days a week. We operate from 280 stores and have approximately 2,200 employees across the UK.
Our store portfolio consists of 91 town centre stores, which stock the core shoezone product range and 144 hybrid town centre stores and 43 larger retail park stores which also stock additional brands such as Skechers, Hush Puppies and Kickers. shoezone.com stocks online exclusive footwear, combined with our store network and marketplaces, ensuring a full multi-channel offering for great customer service.
During an average year we sell 14.5 million pairs of shoes per annum at an average retail price of £13.
The Store Manager Role
As a Store Manager, you will have the responsibility for the running of your store - you will be a hands-on individual who leads from the front in a role which can at times be challenging and demanding, focusing ultimately on maximising sales through your local knowledge, exceeding budget targets, efficient cost controlling, promoting the best customer service and looking for opportunities to lead, motivate, develop and inspire your team.
Key Duties And Responsibilities Of Our Store Manager
- Directly responsible for achieving optimum sales through commerciality, ensuring excellent customer service is provided by your team in a fast-paced environment.
- Actively support, develop and mentor your team of colleagues to ensure store standards are high and that the best customer experience is offered to ensure repeat custom.
- Take ownership of the store by consistently maintaining store standards and commerciality by ensuring the store is merchandised to Marketing guidelines, and general housekeeping is at a high standard.
- Providing a safe environment for your team and customers by implementing current health and safety policies.
What We’re Looking For In Our Store Manager
- A proven leader
- Able to demonstrate your passion for retail and customer service
- Someone who likes to be busy, able to multitask and can embrace change
- Able to listen to your team
- Be open and willing to learn and use your insight to develop the business
Benefits You’ll Receive As Our Store Manager
- Holidays starting at 28 days which will increase to 33 days after 5 years service
- Profit Share Scheme
- 25% Discount on all our product range
- Birthday Holiday
- Opportunities for Progression and Development
- Workplace pension including life cover
- Access to services of the Retail Trust for emotional support, grants, legal and financial advice
We are hands-on at shoezone, and we have a ‘just do it’ attitude when it comes to our stores. The pace is fast, our standards are high and we’re proud to be the best! We work very hard to meet the needs of our loyal customers. We are ever evolving and developing to ensure we stay current with market trends and customer expectation by embracing change.
If you feel that you have the skills and experience required to become our Store Manager, please click ‘apply’ today. We would love to hear from you!
Contact Detail:
Shoezone Retail Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager
✨Tip Number 1
Familiarise yourself with Shoezone's product range and customer service ethos. Understanding their commitment to quality and affordability will help you demonstrate your alignment with their values during any discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully motivated and developed a team in previous roles. Be ready to discuss specific strategies you've used to drive sales and enhance customer experience.
✨Tip Number 3
Research the local market trends in Beverley and how they might impact Shoezone. Being able to speak knowledgeably about local customer preferences can set you apart as a candidate who is proactive and engaged.
✨Tip Number 4
Prepare to discuss how you would maintain high store standards and implement health and safety policies effectively. This shows that you are not only focused on sales but also on creating a safe and welcoming environment for both customers and staff.
We think you need these skills to ace Store Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Store Manager at Shoezone. Highlight your leadership skills and experience in retail management in your application.
Tailor Your CV: Customise your CV to reflect the specific skills and experiences that align with the job description. Emphasise your ability to drive sales, manage a team, and provide excellent customer service.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of Shoezone's values. Mention how you can contribute to their culture of high standards and customer satisfaction.
Showcase Relevant Achievements: In both your CV and cover letter, include specific examples of past achievements in retail management. Use metrics where possible, such as sales increases or successful team development initiatives.
How to prepare for a job interview at Shoezone Retail Limited
✨Show Your Leadership Skills
As a Store Manager, you'll need to demonstrate your ability to lead and inspire a team. Prepare examples of how you've successfully managed a team in the past, focusing on your leadership style and how you motivate others.
✨Understand the Brand
Familiarise yourself with Shoezone's values, products, and customer service approach. Being able to discuss how you align with their mission and how you can contribute to their success will impress the interviewers.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in a retail environment. Think about past experiences where you had to handle difficult situations, such as customer complaints or team conflicts, and be ready to share those stories.
✨Emphasise Customer Service
Since excellent customer service is a key focus for Shoezone, be prepared to discuss your approach to ensuring a great shopping experience. Share specific strategies you've used to enhance customer satisfaction and loyalty.