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- Tasks: As a Sales Associate, you'll provide top-notch customer service and build a loyal shopper base.
- Company: Join HUGO BOSS, a leading luxury fashion brand with a global presence and innovative spirit.
- Benefits: Enjoy competitive pay, commissions, tailored training, and a vibrant international work culture.
- Why this job: Be part of a dynamic team that values creativity and personal growth in the fashion industry.
- Qualifications: Previous retail or customer service experience and a passion for premium fashion are essential.
- Other info: Embrace an inclusive culture that celebrates individuality and offers global career opportunities.
Our vision is to establish HUGO BOSS as the leading premium tech-driven fashion platform worldwide and to be one of the top 100 global brands. At HUGO BOSS, we work as a team to apply our knowledge, skills and experience together and create a diversity of ideas and solutions. What unites us? We love fashion, we change fashion!
At HUGO BOSS, you have the opportunity to contribute your personality, ideas and creativity — because only when we break new ground together can we create something unique. Become part of our team of more than 17,000 employees worldwide and shape your future at HUGO BOSS!
Part Time
What you can expect:
In your role as a Sales Associate, you are passionate about our products and brand to provide Customer Service Excellence at all times whilst building a loyal customer base of repeat shoppers to drive commercial success.
- Deliver Customer Service Excellence whilst building a loyal customer base of repeat shoppers
- Responsible for CRM data gathering & quality management
- Contribute to achieve the location’s performance targets and individual KPI’s
- Support in transaction, complaint & return handling
- Participate in regular trainings to continuously develop
- Support in all operations for loss prevention and stock management
- Proficient utilization of business systems & latest technology
- Drive the use of all available tools and ensure procedures are executed and policies followed
Your profile:
- Previous retail, hospitality or customer service experience along with an excellent understanding of premium fashion industry
- Excellent interpersonal and communication skills at all levels
- Demonstrate strong commercial acumen and brand knowledge
- Ability to be flexible & adaptable to the need of the business
- Willingness to constantly learn & develop
- High cultural knowledge & awareness
- Proactive and positive attitude
What we offer:
- Competitive salary, commission and attractive benefits
- Global career path for specialists and leadership
- Tailored trainings and development opportunities
- International and inspirational working environment with a dynamic work culture
We are a global company with our employees representative of the world at large. Our inclusive culture embraces each person’s authenticity and individuality. We are committed to equal employment opportunity. And we believe our equitable work environment helps unleash your full potential and inspires you to thrive.
Do you feel it’s time for a new challenge at HUGO BOSS? If so, we look forward to telling you all about this job opportunity in a personal conversation.
Please contact Emma Wood (EMMA_WOOD@HUGOBOSS.COM), Human Resources.
About the company
Hugo Boss AG, often styled as BOSS, is a German luxury fashion house headquartered in Metzingen, Baden-Württemberg.
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Contact Detail:
Hugo Boss. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Associate - Luton Airport (Part Time)
✨Tip Number 1
Familiarise yourself with HUGO BOSS's latest collections and brand values. Being knowledgeable about their products will not only help you in interviews but also show your genuine passion for the brand.
✨Tip Number 2
Network with current or former employees of HUGO BOSS. They can provide valuable insights into the company culture and what it takes to succeed as a Sales Associate, which can give you an edge during the hiring process.
✨Tip Number 3
Prepare to discuss your previous customer service experiences in detail. Think of specific examples where you excelled in providing excellent service, as this is crucial for the role and will demonstrate your suitability.
✨Tip Number 4
Showcase your adaptability and willingness to learn during any interactions with the hiring team. Highlighting your flexibility and eagerness to develop can set you apart from other candidates.
We think you need these skills to ace Sales Associate - Luton Airport (Part Time)
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with HUGO BOSS's brand values, products, and market position. This knowledge will help you tailor your application to reflect your passion for the brand and its offerings.
Highlight Relevant Experience: Emphasise any previous retail, hospitality, or customer service experience in your CV and cover letter. Be specific about your roles and how they relate to the responsibilities of a Sales Associate.
Showcase Your Skills: Demonstrate your interpersonal and communication skills in your application. Provide examples of how you've successfully interacted with customers or resolved complaints in past roles.
Tailor Your Application: Customise your CV and cover letter to align with the job description. Mention your adaptability, willingness to learn, and any relevant training or development experiences that make you a strong candidate.
How to prepare for a job interview at Hugo Boss.
✨Show Your Passion for Fashion
Make sure to express your enthusiasm for the fashion industry during the interview. HUGO BOSS values candidates who are not just knowledgeable about their products but also genuinely passionate about fashion.
✨Demonstrate Customer Service Excellence
Prepare examples from your previous experience that showcase your ability to provide outstanding customer service. Highlight situations where you built a loyal customer base or resolved complaints effectively.
✨Understand the Brand and Its Values
Research HUGO BOSS thoroughly before the interview. Familiarise yourself with their brand ethos, recent collections, and market position to show that you align with their vision and can contribute positively.
✨Be Ready to Discuss KPIs
Since the role involves achieving performance targets, be prepared to discuss how you've met or exceeded KPIs in past roles. This will demonstrate your commercial acumen and understanding of retail metrics.
