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- Tasks: Lead sales and client engagement in a luxury fine jewellery department.
- Company: Join a prestigious retail environment focused on luxury products.
- Benefits: Enjoy a dynamic work culture with opportunities for professional growth.
- Why this job: Be part of a team that delivers world-class customer experiences in luxury retail.
- Qualifications: 7+ years in luxury retail, strong leadership, and client relationship skills required.
- Other info: Ideal for those passionate about fine jewellery and watches.
The predicted salary is between 48000 - 84000 £ per year.
Our client is seeking an experienced and driven Fine Jewellery Manager to lead the commercial and operational performance of a key location within a prestigious retail environment. This role offers the opportunity to play a pivotal role in developing the fine jewellery and watches category.
The successful candidate will demonstrate strong leadership, in-depth knowledge of luxury retail, and an unwavering focus on delivering world-class customer experiences.
Key Responsibilities- Drive overall sales performance and client engagement within the department.
- Implement tailored in-store client experiences and events to attract and retain high-value customers.
- Lead CRM initiatives, new client acquisition strategies, and customer retention efforts.
- Participate in high-end networking events and track business development outcomes.
- Mentor and support team members in client development and relationship-building.
- Ensure premium visual merchandising standards are maintained.
- Work closely with product and planning teams to manage inventory and product availability.
- Monitor key lines and ensure top-performing products are consistently replenished.
- Maintain full understanding of back-office procedures, including reporting, store operations, and loss prevention.
- Control shrinkage and oversee stock audit processes.
- Adhere to company policies around cash handling, authorisations, and internal compliance protocols.
- Recruit, train, and manage a team of high-performing sales associates and specialists.
- Conduct regular performance reviews and identify team members for development.
- Motivate and inspire the team through daily briefings and goal-setting.
- Uphold exceptional standards of presentation, grooming, and customer service across the team.
- Ensure full compliance with health & safety policies, store procedures, and operational best practices.
- Participate in stock takes and out-of-hours business activities when required.
- Minimum 7 years’ experience in luxury retail, preferably with a focus on fine jewellery and/or watches.
- Proven ability to lead a high-performing team and exceed sales targets.
- Strong clienteling skills and experience managing VIP or HNW customer relationships.
- Excellent communication, leadership, and business acumen.
- Highly organised with a detail-oriented mindset and a polished, professional appearance.
If you are a commercially minded leader with a passion for luxury and expertise in fine jewellery or watches, we would be delighted to hear from you.
Fine Jewellery Manager employer: MŌDUM
Contact Detail:
MŌDUM Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fine Jewellery Manager
✨Tip Number 1
Network within the luxury retail sector. Attend industry events, exhibitions, and trade shows related to fine jewellery and watches. Building connections with professionals in the field can lead to valuable insights and potential job opportunities.
✨Tip Number 2
Showcase your leadership skills by engaging in community or professional groups. Volunteering for leadership roles in relevant organisations can demonstrate your ability to manage teams and drive performance, which is crucial for the Fine Jewellery Manager position.
✨Tip Number 3
Stay updated on the latest trends in luxury retail and fine jewellery. Follow industry publications, blogs, and social media accounts to understand what’s currently popular and how you can bring innovative ideas to the role.
✨Tip Number 4
Prepare for interviews by practising your client engagement strategies. Be ready to discuss specific examples of how you've successfully developed client relationships and driven sales in previous roles, as this will be key in demonstrating your fit for the position.
We think you need these skills to ace Fine Jewellery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in luxury retail, particularly in fine jewellery and watches. Emphasise your leadership roles and any achievements related to sales performance and client development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the fine jewellery market. Mention specific examples of how you've driven sales and enhanced customer experiences in previous roles.
Highlight Leadership Skills: In your application, focus on your ability to lead and develop teams. Provide examples of how you've mentored team members and contributed to their professional growth, as this is crucial for the Fine Jewellery Manager role.
Showcase Client Engagement Strategies: Detail your experience with clienteling and CRM initiatives. Discuss any successful strategies you've implemented to attract and retain high-value customers, as this will demonstrate your fit for the role.
How to prepare for a job interview at MŌDUM
✨Showcase Your Luxury Retail Experience
Make sure to highlight your 7+ years of experience in luxury retail during the interview. Discuss specific examples where you exceeded sales targets or successfully managed high-value customer relationships, as this will demonstrate your capability for the Fine Jewellery Manager role.
✨Demonstrate Leadership Skills
Prepare to discuss your leadership style and how you've motivated teams in the past. Share examples of how you've mentored team members and conducted performance reviews, as this is crucial for managing a high-performing sales team.
✨Understand Visual Merchandising
Familiarise yourself with premium visual merchandising standards. Be ready to discuss how you would maintain these standards and collaborate with product teams to ensure top-performing products are always available, as this is key to driving sales.
✨Prepare for Client Development Strategies
Think about innovative client engagement strategies you've implemented in previous roles. Be prepared to share ideas on tailored in-store experiences and CRM initiatives that could attract and retain high-value customers, which is essential for this position.
