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For Companies At a Glance
- Tasks: Assist customers in both Danish and English through calls and emails.
- Company: Join a dynamic team focused on delivering exceptional customer service.
- Benefits: Enjoy hybrid working options and a supportive work environment.
- Why this job: Perfect for language lovers wanting to make a real impact in customer relations.
- Qualifications: Fluency in Danish and English is essential; customer service experience is a plus.
- Other info: This is a permanent role based in London and surrounding areas.
The predicted salary is between 28800 - 43200 £ per year.
We are recruiting for a permanent Inbound Sales & Customer Service Assistant to speak both Danish and English.
These positions are Hybrid for London and surrounding areas.
Main Purpose of role:
- Responding to English and Danish emails
- Answering English and Danish calls
- Dealing with customer queries on our system
- Translating replies from English to Danish and Danish to English
To deliver customer service excellence.
Contact Detail:
South West Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Danish Speaking Inbound Sales & Customer Advisor
✨Tip Number 1
Brush up on your language skills! Since this role requires fluency in both Danish and English, practice speaking and writing in both languages. Consider engaging in conversations with native speakers or using language exchange apps to enhance your proficiency.
✨Tip Number 2
Familiarise yourself with common customer service scenarios. Think about how you would handle various customer queries in both languages. This will help you feel more confident during the interview and demonstrate your problem-solving skills.
✨Tip Number 3
Research StudySmarter and our values. Understanding our mission and how we operate will allow you to tailor your responses during the interview, showing that you're genuinely interested in being part of our team.
✨Tip Number 4
Prepare for role-play scenarios. Inbound sales and customer service often involve real-time problem-solving. Practising these scenarios with a friend can help you think on your feet and improve your communication skills in both languages.
We think you need these skills to ace Danish Speaking Inbound Sales & Customer Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and requirements. Highlight your experience in customer service and sales, especially in a bilingual context.
Tailor Your CV: Make sure your CV reflects your language skills in both Danish and English. Include any relevant experience in inbound sales or customer service, and emphasise your ability to handle queries in both languages.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully managed customer inquiries in both languages and how you can contribute to the team.
Proofread Your Application: Before submitting, double-check your application for any spelling or grammatical errors. Ensure that your language skills are clearly demonstrated and that your application is professional and polished.
How to prepare for a job interview at South West Recruitment
✨Brush Up on Your Language Skills
Since the role requires fluency in both Danish and English, make sure to practice your language skills before the interview. Be prepared to demonstrate your ability to switch between the two languages seamlessly, as this will be crucial for the position.
✨Familiarise Yourself with Customer Service Scenarios
Think about common customer service scenarios you might encounter in this role. Prepare examples from your past experiences where you successfully resolved customer queries, especially in a bilingual context. This will show your problem-solving skills and adaptability.
✨Research the Company
Take some time to learn about the company’s values, mission, and products or services. Understanding their customer base and how they operate will help you tailor your answers during the interview and demonstrate your genuine interest in the role.
✨Prepare Questions to Ask
Interviews are a two-way street, so prepare thoughtful questions to ask the interviewer. Inquire about team dynamics, training opportunities, or how success is measured in the role. This shows that you are engaged and serious about the position.
