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For Companies At a Glance
- Tasks: Manage IT systems and user access, ensuring smooth operations and support.
- Company: Join a leading global law firm based in London with a strong reputation.
- Benefits: Enjoy a hybrid work model and competitive salary of £45,000 per annum.
- Why this job: Be part of impactful projects and enhance your IT skills in a dynamic environment.
- Qualifications: Strong communication skills and knowledge of IT systems required; experience with Service Now is a plus.
- Other info: This is a 12-month fixed-term contract, perfect for gaining valuable experience.
The predicted salary is between 36000 - 54000 £ per year.
A fantastic opportunity has arisen for an IT Systems Administrator to join our London based global law firm on a 12 Month Fixed Term Contract basis.
Responsibilities include:
- Administration of the majority of the main IT systems and the access permissions across those systems.
- Engagement in all projects that have a user impact, including upgrades to current systems.
- Responsible for both the Internal and External User Access Audits, working alongside IT Security.
- Active Directories and Exchange 2016 - Account Management and system access.
- MS Azure 0365 and Exchange Online - Account Management and system access.
- Experience of a Joiner/Leaver process.
- Knowledge of working with a call management tool (Service Now).
- Responding to support tickets ensuring a rapid response to all problems, issues and queries.
- Audit and update of the team's administration process documentation.
Requirements:
- Excellent communication skills, both written and verbal.
- Awareness of security principles around the protection of data on systems.
- Knowledge of DMS and PMS systems is desirable.
IT Systems Administrator employer: DGH Recruitment
Contact Detail:
DGH Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Systems Administrator
✨Tip Number 1
Familiarise yourself with the specific IT systems mentioned in the job description, such as Active Directory, Exchange 2016, and MS Azure O365. Having hands-on experience or relevant certifications can really set you apart from other candidates.
✨Tip Number 2
Network with current or former employees of the firm to gain insights into their work culture and expectations. This can help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your experience with user access audits and call management tools like Service Now. Be ready to provide examples of how you've handled similar tasks in previous roles, as this will showcase your practical knowledge.
✨Tip Number 4
Brush up on your communication skills, both verbal and written. Since the role requires excellent communication, practice explaining technical concepts in simple terms, as this will be crucial when interacting with users and stakeholders.
We think you need these skills to ace IT Systems Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience related to IT systems administration. Focus on your skills with Active Directories, Exchange 2016, and MS Azure O365, as well as any experience with user access audits and call management tools like Service Now.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific projects or experiences that demonstrate your ability to manage IT systems and respond to support tickets effectively.
Showcase Communication Skills: Since excellent communication skills are essential for this role, provide examples in your application of how you've successfully communicated technical information to non-technical users or collaborated with teams on IT projects.
Highlight Security Awareness: Given the importance of data protection in this position, include any relevant training or experience you have regarding security principles and practices in your application to show your understanding of safeguarding data.
How to prepare for a job interview at DGH Recruitment
✨Showcase Your Technical Skills
Make sure to highlight your experience with Active Directories, Exchange 2016, and MS Azure 0365 during the interview. Be prepared to discuss specific projects or tasks where you successfully managed user access and system administration.
✨Demonstrate Problem-Solving Abilities
Since the role involves responding to support tickets, share examples of how you've effectively resolved issues in the past. Discuss your approach to troubleshooting and any tools you used, like Service Now, to manage support queries.
✨Emphasise Communication Skills
Excellent communication is key for this position. Prepare to discuss how you've communicated technical information to non-technical users and how you ensure clarity in your documentation and processes.
✨Understand Security Principles
Given the importance of data protection in this role, brush up on security principles related to IT systems. Be ready to talk about how you've implemented security measures in previous roles and your understanding of user access audits.
