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- Tasks: Join our team as an SSAS Administrator, providing top-notch customer service and managing pension records.
- Company: We're a leading UK consulting firm in pensions and insurance, focused on inclusion and development.
- Benefits: Enjoy a competitive salary, flexible working, healthcare plans, and generous holiday options.
- Why this job: Be part of a vibrant culture that values your growth and offers impactful work in the pensions sector.
- Qualifications: Previous SSAS pensions experience and strong communication skills are essential; GCSEs in Maths and English required.
- Other info: Hybrid working model: 3 days in the office, 2 days from home.
The predicted salary is between 30000 - 42000 £ per year.
NJR Recruitment is delighted to be working with a leading UK consulting and administration business, specialising in the pensions and insurance sectors. With a strong focus on inclusion, development, and a people-first culture, the firm offers a vibrant and supportive working environment where talented professionals can thrive.
As part of their continued growth, the Self-Invested Pensions division is now seeking an experienced SSAS Pensions administrator to join their dynamic Manchester office on a hybrid working basis. This is an exciting opportunity for a candidate with prior SSAS experience, looking to join a forward-thinking business with a strong reputation and a commitment to excellence in client service.
Benefits:
- Competitive salary
- Participation in annual discretionary Bonus Scheme
- 25 days holiday plus flexibility to buy or sell holiday
- Flexible Bank holidays
- Pension scheme, matching contribution structure
- Healthcare cash plan
- Flexible Benefits Scheme to support you in and out of work, helping you look after you and your family covering Security & Protection, Health & Wellbeing, Lifestyle
- Life Assurance cover, four times basic salary
- Rewards (offers High Street discounts and savings from retailers and services providers as well as offers available via phone)
- Employee Assistance Programme for you and your household
- Access to a digital GP service
- Paid volunteering day when participating in Company organised events
- Staff referral scheme
Essentials criteria:
- Previous pensions experiences within SSAS pensions.
- Good level of education with a minimum GCSE Grade C/ Level 4 in Maths and English or equivalent
- Excellent Communication Skills
- Strong Problem Solver
- Working knowledge of Microsoft Office Programs including Word, Excel and Outlook
- Strong Team Player
Responsibilities:
- To provide an excellent customer service and keep our clients at the heart of everything we do
- Using SSAS-pro and SIPP-pro and other computer systems to check and update records including the daily work log
- Attend client meetings as and when required
- Proactively suggesting improvements to the team’s work processes, aiming to improve client service and efficiency
- Checking work for fellow colleagues and recognising good work
- Providing coaching, training and guidance to fellow colleagues and take ownership of issues identified and checking all types of work
- Processing pension contributions
- Transferring benefits and/or the administration and trusteeship to/from another provider
- Closing/winding-up a pension account or scheme
- Processing new bank account and investment account applications
- Dealing with setting up new loans and on-going administration of these.
- Providing comments on member’s pension policies
- Providing information to third parties
- Dealing with property purchases and sales
- Providing reports and information to HMRC and FCA
- Divorce issues
- Death Benefit issues
- Fee Management
- Ensuring all compliance and SIP process are always followed
- Being able to follow the complaints process and being able to overcome client’s objective and deal with difficult situations
- Participate in project work
- Actively liaise and feedback to team manager regarding staff, technical and risk issues
- Supporting your manager and providing management cover as and when required
- Assisting with the reallocation of work with the team to cover absence and to ensuring service standards are met
If this seems like the role for you then apply online or for further information speak to one of our specialist consultants quoting reference NJR15814.
Contact Detail:
NJR Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SSAS Administrator
✨Tip Number 1
Familiarise yourself with SSAS and SIPP systems, as these are crucial for the role. Understanding how to navigate these platforms will not only boost your confidence but also demonstrate your readiness to hit the ground running.
✨Tip Number 2
Network with professionals in the pensions sector, especially those who have experience with SSAS. Engaging in conversations can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Brush up on your communication skills, as excellent communication is a key requirement for this role. Practising how to clearly articulate complex pension concepts can set you apart from other candidates.
✨Tip Number 4
Prepare examples of how you've improved processes or provided exceptional customer service in previous roles. Being able to share specific instances will showcase your problem-solving abilities and commitment to client satisfaction.
We think you need these skills to ace SSAS Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your previous experience with SSAS pensions. Include specific examples of your roles and responsibilities that align with the job description, such as customer service excellence and problem-solving skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills and experiences make you a perfect fit for the SSAS Administrator position, and express your enthusiasm for contributing to their people-first culture.
Highlight Relevant Skills: In your application, emphasise your proficiency in Microsoft Office programs, particularly Excel, as well as your communication skills. These are essential for the role and should be clearly demonstrated in your written materials.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in the financial services sector.
How to prepare for a job interview at NJR Recruitment
✨Showcase Your SSAS Knowledge
Make sure to highlight your previous experience with SSAS pensions during the interview. Be prepared to discuss specific scenarios where you successfully managed pension contributions or dealt with complex client issues.
✨Demonstrate Problem-Solving Skills
Since strong problem-solving skills are essential for this role, think of examples from your past work where you identified a problem and implemented a solution. This will show your potential employer that you can handle challenges effectively.
✨Emphasise Communication Abilities
Excellent communication skills are crucial in this position. Prepare to discuss how you've effectively communicated with clients and colleagues in the past, especially in challenging situations. This will demonstrate your ability to keep clients at the heart of your work.
✨Be Ready to Discuss Teamwork
As a strong team player, be ready to share experiences where you collaborated with others to achieve a common goal. Highlight any instances where you provided coaching or support to colleagues, as this aligns with the responsibilities of the role.
