Client Support Administrator

Client Support Administrator

Newport Full-Time 30000 - 42000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support clients by managing inquiries and ensuring smooth communication.
  • Company: Culina Logistics is a leading provider of refrigerated supply chain services for food and drink.
  • Benefits: Enjoy a vibrant culture, career growth opportunities, and potential remote work options.
  • Why this job: Join a thriving team where your contributions are valued and you can make a real impact.
  • Qualifications: No specific experience required; just bring your enthusiasm and willingness to learn!
  • Other info: Be part of a winning culture that inspires and challenges you every day.

The predicted salary is between 30000 - 42000 £ per year.

Culina Logistics provides integrated supply chain services and expertise for food & drink products that require strict refrigerated temperatures. At Culina we have a winning culture, we believe that our culture is one of the reasons our company continues to thrive. A place where you're valued, challenged, and inspired!

As a Client Support Administrator you will be the first point of contact for clients, providing support and assistance with their queries and requests.

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Contact Detail:

Culina Group Limited Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Support Administrator

✨Tip Number 1

Familiarise yourself with the food and drink industry, especially regarding supply chain logistics. Understanding the specific challenges and regulations in refrigerated transport will help you stand out as a knowledgeable candidate.

✨Tip Number 2

Showcase your customer service skills by preparing examples of how you've successfully resolved client issues in the past. Being able to demonstrate your problem-solving abilities will be crucial for a Client Support Administrator role.

✨Tip Number 3

Research Culina Logistics' company culture and values. Tailoring your conversation during interviews to reflect how your personal values align with theirs can make a significant impact.

✨Tip Number 4

Network with current or former employees of Culina Logistics on platforms like LinkedIn. Gaining insights from their experiences can provide you with valuable information that you can use to your advantage during the application process.

We think you need these skills to ace Client Support Administrator

Customer Service Skills
Communication Skills
Problem-Solving Skills
Attention to Detail
Organisational Skills
Time Management
Data Entry Skills
Proficiency in Microsoft Office Suite
Ability to Work Under Pressure
Teamwork and Collaboration
Adaptability
Knowledge of Supply Chain Processes
Conflict Resolution Skills
Client Relationship Management

Some tips for your application 🫡

Understand the Role: Read the job description for the Client Support Administrator position carefully. Make sure you understand the key responsibilities and required skills, as this will help you tailor your application.

Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in client support or administration roles. Use specific examples to demonstrate how your skills align with the requirements of the job.

Showcase Your Soft Skills: Culina Logistics values a winning culture. Highlight your interpersonal skills, problem-solving abilities, and adaptability in your application. These traits are essential for a Client Support Administrator.

Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work at Culina Logistics and how you can contribute to their success.

How to prepare for a job interview at Culina Group Limited

✨Understand the Company Culture

Before your interview, take some time to research Culina Logistics and their winning culture. Familiarise yourself with their values and how they support their employees. This will help you demonstrate that you align with their ethos during the interview.

✨Showcase Your Communication Skills

As a Client Support Administrator, effective communication is key. Prepare examples of how you've successfully communicated with clients or resolved issues in the past. Be ready to discuss your approach to handling difficult conversations.

✨Highlight Relevant Experience

Make sure to highlight any previous experience in client support or administration roles. Discuss specific tasks you've handled that relate to the job description, such as managing client inquiries or coordinating logistics.

✨Prepare Questions for Them

Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Client Support Administrator
Culina Group Limited
Location: Newport
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