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For Companies At a Glance
- Tasks: Join our team to create unforgettable dining experiences for guests.
- Company: LGH Hotels Management operates 42 hotels, including Holiday Inn, in prime UK locations.
- Benefits: Enjoy employee discounts, free meals, wellness support, and more!
- Why this job: Be part of a vibrant team in the heart of London, enhancing guest experiences daily.
- Qualifications: Passion for hospitality, experience in the industry, and a positive, engaging personality.
- Other info: Located near Regent's Park and major attractions, perfect for exploring London!
Are you ready to showcase your love for hospitality and create unforgettable guest experiences? Our hotel food and beverage team is dedicated to providing exceptional service, and we are on the hunt for enthusiastic individuals to join us in delivering top-notch dining experiences.
What You'll Do:
- Set the Scene: Prepare the restaurant and bar for service, ensuring every detail meets our high standards of presentation.
- Be the Face of Our Hotel: Act as an ambassador for our brand, delivering exceptional hospitality that upholds our reputation.
- Engage & Enhance: Interact with guests, take their orders, and use upselling techniques to elevate their experience.
- Create a Welcoming Atmosphere: Bring your unique personality to the role, making guests feel right at home and putting smiles on their faces.
At our hotel, we believe our people are our greatest asset. If you have a passion for hospitality and enjoy creating positive guest experiences, we want you on our vibrant team!
Benefits:
- Employee discounts on bedroom rates across the LGH hotel portfolio.
- Access to the IHG employee room benefit programme across their global portfolio. (T&Cs apply).
- Shopping discounts - ranging from groceries, fashion, travel, utilities, days out, and even holidays.
- Eye care
- Free legal & money advice
- Counseling sessions
- Hospital & death benefit plans
- Cycle to work scheme
- Wellbeing tips and support fitness videos
- Recipe ideas
- Advice on keeping active and healthy living
- Wellbeing podcasts and tv
- Breathing exercises
- 24/7 advice and support line
- Team reward & recognition
- Free meals on duty
- Free parking
Ideal Candidate:
- A contagious enthusiasm and sincere desire to create memorable guest experiences.
- A natural ability to engage with others and a genuine passion for the hospitality industry.
- Proven experience in a hospitality environment, preferably in hotel or restaurant operations.
- A positive outlook and approachable demeanor that exudes warmth and professionalism.
- A willingness to learn and a desire to develop within the role.
- An innate talent and self-assurance in your abilities, coupled with an exceptional attention to detail.
If you possess these qualities, we encourage you to apply for this opportunity to be a part of our team and contribute to our mission of delivering outstanding hospitality experiences.
Food And Beverage Team Member - London employer: LGH - Holiday Inn
Contact Detail:
LGH - Holiday Inn Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food And Beverage Team Member - London
✨Tip Number 1
Familiarise yourself with the Holiday Inn brand and its values. Understanding their commitment to exceptional service will help you align your approach during interviews and interactions with the team.
✨Tip Number 2
Showcase your enthusiasm for hospitality by sharing personal experiences where you've gone above and beyond for guests. This will demonstrate your passion and ability to create memorable experiences.
✨Tip Number 3
Prepare to discuss upselling techniques you've used in previous roles. Being able to articulate how you've enhanced guest experiences through effective communication can set you apart from other candidates.
✨Tip Number 4
Visit the hotel or explore its virtual tour to get a feel for the environment. This knowledge will not only help you in interviews but also show your genuine interest in becoming part of their team.
We think you need these skills to ace Food And Beverage Team Member - London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality. Emphasise any roles where you've provided exceptional customer service or worked in food and beverage settings.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality. Mention specific experiences that demonstrate your ability to create memorable guest experiences and your enthusiasm for the role.
Showcase Your Personality: In your application, let your personality shine through. The hotel values a warm and approachable demeanour, so use a friendly tone and share anecdotes that reflect your enthusiasm for engaging with guests.
Highlight Relevant Skills: Focus on skills that are particularly relevant to the role, such as upselling techniques, attention to detail, and teamwork. Provide examples of how you've successfully used these skills in previous positions.
How to prepare for a job interview at LGH - Holiday Inn
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for the hospitality industry during the interview. Share personal experiences that highlight your love for creating memorable guest experiences, as this aligns perfectly with what the hotel is looking for.
✨Demonstrate Your Communication Skills
As a Food and Beverage Team Member, engaging with guests is key. Practice clear and friendly communication, and be ready to showcase how you would interact with guests, take orders, and use upselling techniques effectively.
✨Prepare for Situational Questions
Expect questions that assess how you handle various situations in a hospitality setting. Think of examples from your past experience where you successfully resolved issues or enhanced a guest's experience, demonstrating your problem-solving skills.
✨Emphasise Teamwork and Adaptability
Highlight your ability to work well in a team and adapt to different situations. The hotel values individuals who can contribute positively to the team dynamic and adjust to the fast-paced environment of food and beverage service.
