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- Tasks: Supervise a team, manage stock levels, and ensure quality service in a bustling café.
- Company: Join Costa, a major High Street brand known for its commitment to people and diversity.
- Benefits: Enjoy competitive pay, great perks, and opportunities for learning and development.
- Why this job: Be part of a supportive team culture that values individuality and career growth.
- Qualifications: Previous supervisory experience and strong communication skills are essential.
- Other info: Work part-time (32 hours/week) and help create a welcoming environment for customers.
We're currently recruiting a dedicated Cafe Supervisor to help ensure the smooth running of the operations in a major High Street brand on a part time basis, contracted to 32 hours per week. As a Cafe Supervisor, you will use your skills to maintain a high standard of quality work. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go beyond the plate.
Here’s what you need to know before applying:
- Ensuring all deliveries are checked and stored promptly and correctly
- Supervising a team, creating a positive environment where the team feel welcomed and supported
- Being a responsible key holder
- Assisting with weekly bookwork and any other duties that are necessary
- Producing weekly rotas following the manager's guidelines
- Placing orders for stock to maintain the correct stock levels
- Delegating where necessary and ensuring the team are proactive at all times
- Complying with Food Handling & Hygiene standards
- Complying with Health & Safety regulations
Our ideal Cafe Supervisor will have:
- Previous experience supervising frontline teams within a similar environment
- Good communication skills with a focus on great Customer Service
- Team player and can-do attitude
- Ability to work under pressure whilst maintaining a positive attitude
As part of Compass you’ll help to feed people, fuel progress and forge connections in around 6,000 venues. Join us to grow your career with the industry leader, and get competitive pay, great perks and unrivalled opportunities for learning and development, at one of the UK’s biggest businesses.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Supervisor - Portsmouth employer: One Retail
Contact Detail:
One Retail Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor - Portsmouth
✨Tip Number 1
Familiarise yourself with the specific operations of Costa and their customer service ethos. Understanding their brand values will help you demonstrate how your experience aligns with their expectations during any interviews.
✨Tip Number 2
Highlight your previous supervisory experience in similar environments when networking. Connect with current or former employees on platforms like LinkedIn to gain insights and potentially get a referral.
✨Tip Number 3
Prepare to discuss how you handle pressure and maintain a positive attitude in challenging situations. Think of specific examples from your past roles that showcase your ability to lead a team effectively.
✨Tip Number 4
Showcase your understanding of food handling and hygiene standards, as well as health and safety regulations. Being knowledgeable in these areas will set you apart as a candidate who prioritises safety and quality.
We think you need these skills to ace Supervisor - Portsmouth
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in supervising teams, particularly in a café or similar environment. Use specific examples to demonstrate your leadership skills and ability to maintain high standards.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to create a positive team environment. Mention how your previous experiences align with the responsibilities listed in the job description.
Highlight Key Skills: In your application, emphasise your communication skills, ability to work under pressure, and your proactive approach. These are crucial for the role of a Café Supervisor and should be clearly articulated.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at One Retail
✨Showcase Your Supervisory Experience
Be prepared to discuss your previous experience supervising teams, especially in a café or similar environment. Highlight specific examples where you successfully managed a team and created a positive atmosphere.
✨Emphasise Customer Service Skills
Since the role focuses on great customer service, think of instances where you went above and beyond for customers. Share stories that demonstrate your ability to handle pressure while maintaining a friendly demeanour.
✨Demonstrate Teamwork and Leadership
Talk about how you foster teamwork and support among your colleagues. Provide examples of how you've delegated tasks effectively and encouraged your team to be proactive.
✨Understand Food Safety and Hygiene Standards
Familiarise yourself with food handling and hygiene standards relevant to the café industry. Be ready to discuss how you ensure compliance and maintain high standards in these areas.
