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- Tasks: Engage with customers, process orders, and support the sales team in a dynamic environment.
- Company: Join a respected manufacturing company in Poole with a friendly and hardworking team.
- Benefits: Enjoy a fun team culture, 20 days holiday, early Friday finishes, and regular social events.
- Why this job: This role offers growth opportunities and the chance to build meaningful customer relationships.
- Qualifications: A positive attitude, excellent communication skills, and basic IT proficiency are essential.
- Other info: No specific industry experience required; personality and customer service skills are key!
The predicted salary is between 21500 - 23500 £ per year.
A well-respected manufacturing company in Poole are looking for sales support staff to join their hardworking and friendly team. The sales team are responsible for processing, coordinating and progressing customer projects, overseeing regular and bespoke orders from initial enquiry through to delivery. Your role will involve having conversations with new and existing customers, finding out about their upcoming projects and securing orders.
Some of your duties will include:
- Speaking to new and exciting customers, finding out about their upcoming projects and discussing how the company's services can help
- Dealing with customer enquiries regarding general sales enquiries, stock, progress and pricing
- Actively going out and speaking to potential customers at tradeshows and over the phone, establishing new relationships and offering your services
- Gathering quote information, loading sales orders on to the system and communicating with manufacturing
- General office administration including updating internal databases
Our ideal candidate will possess:
- Previous experience within a sales support, coordination or business development role would be advantageous
- A cheerful and friendly disposition
- Excellent customer service skills
- Excellent communication skills
- A proactive approach
- Good IT skills, experience with Microsoft programmes including Excel, Word and Outlook.
It doesn’t matter what industry you come from — if you have the personality, positive attitude, and customer service skills to spark meaningful conversations, our client will teach you the rest!
If you would like to find out more about this brilliant opportunity, please apply with a full CV or contact our recruitment team and we will be happy to discuss this further with you.
Resource Recruitment is an equal opportunities employer and is committed to a policy of treating all its employees and job applicants equally.
Sales Support employer: Resource Recruitment
Contact Detail:
Resource Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Sales Support
✨Tip Number 1
Familiarise yourself with the company’s products and services. Understanding what they offer will help you engage in meaningful conversations with potential customers and demonstrate your genuine interest in their projects.
✨Tip Number 2
Practice your communication skills, especially over the phone. Since you'll be speaking to new and existing customers regularly, being clear and confident in your conversations can set you apart from other candidates.
✨Tip Number 3
Network within the industry by attending relevant tradeshows or events. This will not only help you gain insights into customer needs but also allow you to establish connections that could benefit your role in sales support.
✨Tip Number 4
Showcase your proactive approach during interviews. Share examples of how you've taken initiative in previous roles, whether it’s resolving customer issues or streamlining processes, as this aligns well with the expectations for the Sales Support position.
We think you need these skills to ace Sales Support
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales support or customer service. Use keywords from the job description, such as 'customer enquiries', 'sales orders', and 'communication skills' to catch the employer's attention.
Craft a Compelling Cover Letter: Write a cover letter that showcases your personality and positive attitude. Mention specific examples of how you've successfully handled customer interactions or sales support tasks in the past.
Highlight IT Skills: Since good IT skills are essential for this role, ensure you mention your proficiency with Microsoft programmes like Excel, Word, and Outlook. Provide examples of how you've used these tools in previous roles.
Show Enthusiasm: In both your CV and cover letter, express your enthusiasm for the role and the company. Mention why you are excited about the opportunity to work in a fun team environment and contribute to customer projects.
How to prepare for a job interview at Resource Recruitment
✨Show Your Customer Service Skills
Since the role involves a lot of customer interaction, be prepared to demonstrate your excellent customer service skills. Share examples from your past experiences where you successfully handled customer inquiries or resolved issues.
✨Research the Company
Familiarise yourself with the company’s services and recent projects. This will not only show your interest but also help you discuss how you can contribute to their sales support team effectively.
✨Prepare for Common Sales Scenarios
Think about potential sales scenarios you might encounter in the role. Be ready to discuss how you would approach new customers or handle specific enquiries, showcasing your proactive approach.
✨Highlight Your IT Proficiency
As good IT skills are essential for this position, be sure to mention your experience with Microsoft programmes like Excel, Word, and Outlook. You could even prepare to discuss how you've used these tools in previous roles.
