At a Glance
- Tasks: Manage and develop a portfolio of Private Banking clients while supporting senior managers.
- Company: Join a leading bank known for its commitment to excellence in Private Banking.
- Benefits: Enjoy opportunities for professional development and potential remote work options.
- Why this job: Be part of a dynamic team focused on client relationships and business growth.
- Qualifications: Degree level education and progress towards CISI Level 4; Arabic fluency preferred.
- Other info: Gain valuable experience in financial services and compliance.
The predicted salary is between 36000 - 60000 £ per year.
The role holder is responsible for managing and developing a small portfolio of Private Banking clients, and supporting Relationship Managers and Senior Relationship Managers in the management of their Private Banking Relationships. They will be required to contribute to business growth through the provision of quality service/products to the Bank's clients whilst adhering to the relevant regulatory and compliance policies and procedures.
Business Development & Portfolio Management
- Develop a very strong understanding of own client portfolio in order to manage, control and proactively develop existing clients, identifying cross-selling business opportunities and providing high-quality service solutions.
- Work closely with up to 3 Relationship Managers, providing them with ongoing support in the management of their client relationships.
- Accurately assess the risk profile, suitability and appropriateness of clients when marketing PB products and services by maintaining accurate and up-to-date call reports.
- Proactively build a pipeline of new business, identify potential new client relationships from own network to meet individual growth targets and contribute to the overall success of the department.
- Achieve agreed individual performance targets for deposit growth, income generation, product sales and new client growth targets.
- Assist in establishing, developing and maintaining the reputation of EAB Private Banking as a centre of excellence.
- Co-ordinate with EAB’s other departments to ensure that client services are offered at the highest possible standards.
- Assist in the origination, planning and implementation of Private Banking policies to meet the Bank’s and departmental strategic objectives and financial targets.
- Assist in the design, direction, delivery and support of Private Banking products and services/marketing initiatives to other business lines of the Bank and support of cross-selling initiatives to other internal and external clients.
Risk & Regulatory Duties
- Maintain knowledge of all applicable regulatory requirements including the Bank’s Risk and Compliance policies and procedures and adhere to these to avoid exposing the Bank to undue risk.
- Report policy, procedure and/or regulatory breaches or suspicions to the Risk and/or Compliance departments in line with the Bank’s policies.
- Accurately execute all controls within own area to minimise risk of policy, procedure, and/or regulatory breaches.
- Identify new risks/control gaps and escalate accordingly to your Line Manager and/or Head of Department.
- Ensure customer complaints are managed in line with the Bank's procedures, and the Bank’s Consumer Duty guidelines are adhered to at all times.
Financial Crime
- Act as the “First Line of Defence”.
- Responsible for the accurate execution of Financial Crime Prevention controls in accordance with the Bank's policies and procedures.
- Ensure KYC reviews for own portfolio are completed in line with due dates and agreed EAB KYC standards.
- Maintain KYC knowledge of assigned client portfolio and ensure Due Diligence/Enhanced Due Diligence (EDD) is carried out as required depending on the risk category of the clients and update the Bank’s KYC databases.
- Accurately assess the risk category of existing and new clients.
- Follow the KYC deficient process for KYC deficient customers.
- Be vigilant to unusual or suspicious behaviour by our customers and report any suspicions to the MLRO.
Qualifications
- Educated to a degree level.
- CISI Level 4 (or significant progression towards qualification at this level) required - the Bank will be happy to support professional qualifications as part of the individual’s progression plan.
- Fluency in Arabic is preferred.
Associate Relationship Manager employer: Europe Arab Bank
Contact Detail:
Europe Arab Bank Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Associate Relationship Manager
✨Tip Number 1
Familiarise yourself with the Private Banking sector and the specific services offered. Understanding the nuances of client management and the products available will help you engage more effectively during interviews.
✨Tip Number 2
Network with professionals in the banking industry, especially those in Private Banking. Attend relevant events or join online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Brush up on your knowledge of regulatory compliance and risk management practices. Being able to discuss these topics confidently will demonstrate your readiness for the responsibilities outlined in the job description.
✨Tip Number 4
If you speak Arabic, highlight this skill in conversations and networking opportunities. It can set you apart from other candidates and show your potential value to the team in managing diverse client relationships.
We think you need these skills to ace Associate Relationship Manager
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of an Associate Relationship Manager. Highlight your experience in managing client portfolios and your ability to support senior managers in your application.
Tailor Your CV: Customise your CV to reflect relevant experience in private banking, business development, and compliance. Use specific examples that demonstrate your ability to manage client relationships and achieve performance targets.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and your enthusiasm for contributing to the bank's success. Mention your fluency in Arabic if applicable, as it is preferred for this position.
Highlight Regulatory Knowledge: Emphasise your knowledge of regulatory requirements and compliance policies in your application. Provide examples of how you've adhered to these in previous roles to show your commitment to risk management.
How to prepare for a job interview at Europe Arab Bank
✨Know Your Portfolio
Before the interview, make sure you have a solid understanding of what managing a client portfolio entails. Be prepared to discuss how you would proactively develop existing clients and identify cross-selling opportunities.
✨Understand Regulatory Requirements
Familiarise yourself with the relevant regulatory and compliance policies that govern Private Banking. Be ready to explain how you would ensure adherence to these regulations in your role.
✨Demonstrate Business Development Skills
Think of examples from your past experiences where you've successfully built a pipeline of new business or contributed to growth targets. Highlight your ability to network and leverage relationships to attract new clients.
✨Showcase Financial Crime Awareness
Be prepared to discuss your understanding of financial crime prevention and KYC processes. Share any relevant experiences where you identified risks or suspicious behaviour, demonstrating your vigilance and attention to detail.