Store Manager

Store Manager

Eastbourne Full-Time 24000 - 36000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Lead a team to create an amazing shopping experience and drive store performance.
  • Company: White Stuff is a vibrant fashion retailer known for unique designs and a friendly culture.
  • Benefits: Enjoy a quarterly bonus, 25 days holiday, 50% discount, and paid volunteer days.
  • Why this job: Join a supportive team that values creativity and community impact while developing your retail skills.
  • Qualifications: Passion for retail and fashion with experience in team leadership and commercial success.
  • Other info: Weekend availability required; embrace a fun, inclusive work environment.

The predicted salary is between 24000 - 36000 £ per year.

White Stuff was established in 1985 through a simple idea. This idea grew and now we have shops and concessions in the UK and internationally, selling women’s and men’s clothing as well as beautiful accessories and homeware. Our original prints (all designed in house), intricate details and considered design touches reflect our personality and make us subtly distinctive. Our people are at the heart of our brand, constantly moving and driving us forward. We’re sociable, talented and likeminded and we’re not hierarchical or political in how we do business. We encourage entrepreneurial ideas and accountability at all levels.

You’ll be passionate about Retail and Fashion. You’ll have experience driving the commercial success of a shop and leading a team, and you’ll be able to inspire others with your passion and expertise. You will be your true self and bring out the best in others too.

The Shop Manager position holds overall responsibility for their shop. Taking ownership and the initiative to drive performance through managing KPIs, ensuring customers have the best possible shopping experience, developing the team and ensuring White Stuff’s presence in the local community.

WHAT YOU’LL BE DOING

  • Customer Experience: Training, driving, and coaching the team to deliver an amazing instore customer experience in line with our pillars (Be Friendly, Be Valuable, Be Inspiring) throughout the Customer Journey.
  • Product Presentation and Visual Standards: Evaluating floor layout and sales trends regularly, taking action to ensure the shop floor responds to commercial opportunity.
  • Commercial Management: Understanding commercial opportunities for your shop and maximising these to increase sales.
  • People Management and Development: Using the Learning and Development and operational tools provided to develop the team’s knowledge and skillset, and help them reach their individual potential.
  • Shop Operations: Leading efficient and accurate delivery and replenishment processes.
  • Doing Good Stuff: Living our Values, making sure these are alive in the shop.

WHAT WE’LL OFFER YOU

  • Quarterly bonus opportunity
  • Up to 25 days holiday per annum plus bank holidays
  • 2 extra (paid!) days off per year to volunteer in the local community
  • 50% discount and a uniform per annum
  • BUPA Medical and Dental Insurance
  • Healthcare cash plan and Life Assurance
  • Interest free season ticket loan
  • Pension Contribution

We are committed to creating an environment where we can all be proud to work and be ourselves. Part of this commitment is being an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, and age.

Store Manager employer: The Beacon

At White Stuff, we pride ourselves on being an exceptional employer, fostering a vibrant and inclusive work culture in Eastbourne. As a Store Manager, you'll enjoy a range of benefits including a quarterly bonus, generous holiday allowance, and opportunities for personal growth, all while leading a passionate team dedicated to delivering outstanding customer experiences. Our commitment to community engagement and ethical practices ensures that you can take pride in your role and make a meaningful impact.
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Contact Detail:

The Beacon Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Store Manager

✨Tip Number 1

Familiarise yourself with White Stuff's brand values and customer experience pillars. Understanding their approach to customer service will help you demonstrate how you can enhance the shopping experience during your interview.

✨Tip Number 2

Prepare examples of how you've successfully managed a team in a retail environment. Highlight specific instances where you drove sales or improved team performance, as this aligns with the responsibilities of the Store Manager role.

✨Tip Number 3

Research local community events or initiatives that White Stuff could engage with. Showing your proactive approach to community involvement can set you apart as a candidate who truly understands the brand's ethos.

✨Tip Number 4

Be ready to discuss your strategies for visual merchandising and product presentation. Since these are key aspects of the role, demonstrating your knowledge and creativity in this area will be beneficial.

We think you need these skills to ace Store Manager

Retail Management
Team Leadership
Customer Service Excellence
Sales Strategy Development
Visual Merchandising
Performance Management
Coaching and Training
Stock Management
Budget Management
Communication Skills
Problem-Solving Skills
Community Engagement
Health and Safety Compliance
Analytical Skills
Time Management

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in retail and team management. Use specific examples that demonstrate your ability to drive sales and enhance customer experiences, as these are key aspects of the Store Manager role.

Craft a Compelling Cover Letter: In your cover letter, express your passion for retail and fashion. Mention how your values align with White Stuff's commitment to community and ethical sourcing. Be sure to include specific achievements that showcase your leadership skills and commercial acumen.

Showcase Your People Management Skills: Emphasise your experience in developing and leading teams. Provide examples of how you've created a positive team atmosphere and successfully managed staff planning to meet business needs.

Highlight Your Commercial Awareness: Demonstrate your understanding of commercial opportunities in retail. Discuss how you've maximised sales through effective product presentation and promotions in previous roles, as this is crucial for the Store Manager position.

How to prepare for a job interview at The Beacon

✨Show Your Passion for Retail and Fashion

Make sure to express your enthusiasm for the retail and fashion industry during the interview. Share specific examples of how your passion has driven your success in previous roles, and how you can inspire your team at White Stuff.

✨Demonstrate Leadership Skills

Prepare to discuss your experience in leading teams and driving performance. Highlight instances where you've successfully motivated your team to achieve targets and how you foster a positive atmosphere that encourages growth and development.

✨Understand the Brand and Its Values

Familiarise yourself with White Stuff's brand values and mission. Be ready to explain how you align with these values and how you would implement them in your shop to enhance customer experience and community engagement.

✨Prepare for Commercial Discussions

Be prepared to talk about your understanding of commercial opportunities within a retail environment. Discuss strategies you've used in the past to maximise sales and how you would apply similar tactics at White Stuff to drive performance.

Store Manager
The Beacon
Location: Eastbourne
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