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For Companies At a Glance
- Tasks: Manage and secure IT infrastructure, ensuring minimal downtime and optimal user support.
- Company: Join a well-established membership body focused on delivering top-notch IT services.
- Benefits: Enjoy flexible working options, professional development opportunities, and a collaborative team culture.
- Why this job: Be part of a dynamic team making a real impact in IT infrastructure and security.
- Qualifications: Advanced knowledge in Microsoft Azure, VMWare, and network security; relevant certifications preferred.
- Other info: Ideal for tech enthusiasts eager to lead and innovate in a supportive environment.
The predicted salary is between 48000 - 72000 £ per year.
Our client, an established membership body, are looking to recruit a Network and Infrastructure Manager. Main duties will be to maintain, secure & develop the IT infrastructure, to ensure the continued provision of secure network, cloud & remote resources required across the organisation with minimal downtime.
To provide technical infrastructure support of all servers, cloud, security and networking platforms. Maintain effective data management, backup and DR capabilities, and provide elevated support assistance to helpdesk where needed, both within local offices and remote sites to enable all users to perform their daily job functions to the optimum level.
Responsible for the configuration and maintenance of the Group helpdesk ticketing platform (TrackIt!).
- Advanced knowledge of Microsoft Azure and Microsoft Cloud Security, Storage & Networking.
- Advanced knowledge of VMWare Virtual Infrastructure & vSphere - implementation and management coupled with Advanced ESXi Server & VMWare Server knowledge/skills.
- Office 365; including SharePoint, Exchange Online, OneDrive and Microsoft Teams.
- Significant knowledge in Mobile Device Management and platforms including Microsoft Intune and Endpoint Manager.
- Significant administrative skills in Microsoft SQL Server to latest version.
- Advanced knowledge of Microsoft Windows Server.
- Advanced knowledge of Active Directory infrastructure Management and implementation including DHCP and DNS.
- Advanced knowledge of Microsoft Windows Desktop to latest version (including earlier versions as needed).
- Advanced knowledge of Windows Server (e.g. Remote Desktop services and Farms including design, implementation, and maintenance).
- Significant knowledge of Microsoft Office 365.
- Significant knowledge of Microsoft Exchange Server.
- Advanced and significant knowledge of Network Security and Cyber Security Platforms and infrastructure measures including SSO e.g. Duo, IDS/IPS, Forcepoint and Mimecast Email Security (including the creation of policies).
- Advanced and significant knowledge of Cloud based backup configuration and management solutions e.g. Data management and premise and cloud disaster recovery.
- Advanced knowledge of Fast Ethernet & Gigabit Switches, Routers (Enterprise Cisco Routers & ADSL/Cable Routers).
- Advanced knowledge of LAN’s, WAN’s & VPN technology including implementation and management.
- Significant knowledge of PCI compliance and regulations for cloud and hybrid cloud transactional systems.
- Working knowledge of ITIL framework and IT Service lifecycle.
- Microsoft Associate Certification or higher - Likely to hold a relevant professional qualification i.e. CCNA / CCNP / CCIE, VCP, MS Azure Security / Solutions Architect desirable.
- Qualifications in ITIL and/or IT Service management required.
- Significant experience of managing a technical engineering support team and desktop support within an organisation of similar size.
- Substantial experience of daily IT infrastructure operations & maintenance within an organisation of similar size.
- Substantial experience of Microsoft Server Configurations.
- Experience of working in hybrid on cloud/Prem security.
- Substantial experience of large-scale systems implementations.
- Substantial experience of virtual & cloud platforms (VMware & Azure, O365).
- Substantial experience of network management, monitoring & maintenance and supporting network and firewall related incidents.
- Significant hands-on Data Centre experience with hardware, installation, patching, fibre, Ethernet cat ‘x’.
- Significant knowledge of monitoring systems.
- Substantial experience of network and data security processes.
- Material experience of supervising a team of highly skilled technical support engineers.
- Substantial experience of managing a busy helpdesk ticketing system, data analytics from the ticketing system for upward reporting and managing a team of Technical Support Engineers.
Network and Server Manager employer: Allen Lane
Contact Detail:
Allen Lane Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Network and Server Manager
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as Microsoft Azure, VMware, and Microsoft SQL Server. Having hands-on experience or relevant projects to discuss can set you apart during interviews.
✨Tip Number 2
Network with professionals in the field through platforms like LinkedIn. Engaging with groups focused on network management and cloud security can provide insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your experience with helpdesk ticketing systems, particularly TrackIt!. Be ready to share examples of how you've improved processes or resolved complex issues in previous roles.
✨Tip Number 4
Stay updated on the latest trends in network security and cloud technologies. Being knowledgeable about current best practices and emerging threats will demonstrate your commitment to the role and the industry.
We think you need these skills to ace Network and Server Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with network and server management, particularly focusing on the technologies mentioned in the job description, such as Microsoft Azure, VMware, and Office 365. Use specific examples to demonstrate your skills.
Craft a Strong Cover Letter: In your cover letter, explain why you are a great fit for the role. Mention your relevant qualifications, such as Microsoft Associate Certification or ITIL qualifications, and how your experience aligns with the responsibilities outlined in the job description.
Showcase Technical Skills: Clearly list your technical skills related to network security, cloud management, and data centre operations. Be specific about your knowledge of tools and platforms like Microsoft Intune, Active Directory, and network monitoring systems.
Highlight Team Management Experience: Since the role involves managing a technical support team, emphasise your experience in leading teams, managing helpdesk ticketing systems, and providing elevated support. Include metrics or achievements that showcase your leadership capabilities.
How to prepare for a job interview at Allen Lane
✨Showcase Your Technical Expertise
Be prepared to discuss your advanced knowledge of Microsoft Azure, VMWare, and network security. Highlight specific projects or experiences where you successfully implemented or managed these technologies.
✨Demonstrate Problem-Solving Skills
Expect scenario-based questions that assess your ability to troubleshoot and resolve technical issues. Use the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
✨Familiarise Yourself with ITIL Framework
Since the role requires knowledge of ITIL and IT service management, brush up on the key principles and how they apply to managing IT infrastructure. Be ready to discuss how you've applied these principles in past roles.
✨Prepare for Team Management Questions
As this position involves supervising a team, be ready to share your leadership style and experiences. Discuss how you motivate your team, handle conflicts, and ensure high performance in a busy helpdesk environment.
