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- Tasks: Manage staff rotas, support operations, and coordinate training in a dynamic team environment.
- Company: Join a respected private office in Central London known for its structured culture and high standards.
- Benefits: Enjoy a competitive salary, stable hours, and the chance to work in a supportive team.
- Why this job: Be part of a close-knit team, gain diverse experience, and contribute to a high-quality service operation.
- Qualifications: Experience in hospitality or luxury service, strong Excel skills, and a proactive attitude are essential.
- Other info: This is a permanent, full-time role with a focus on professional development and team collaboration.
The predicted salary is between 24000 - 30000 £ per year.
Location: Central London (SW1)
Salary: £28,000 – £35,000, depending on experience
Hours: Monday – Friday, 9.15am – 5.45pm
Contract: Permanent, full-time (in office working)
Are you an experienced coordinator used to managing staff rotas, responding to operational demands, and supporting a busy team behind the scenes? Do you have a background in hospitality, private household, or high-end service environments where attention to detail, relationship building and discretion are key? We are supporting our client, a professional private office based in Central London, in their search for a highly organised Operations Administrator to join their close-knit team. This is a varied and involved role supporting the wider service departments, including housekeeping, security, and food & beverage.
Key Responsibilities:
- Staff Coordination: First point of contact for staff members
- Manage and update staff rotas, track attendance, and monitor timekeeping system
- Process holiday, absence, and sickness documentation and escalate issues as needed
- Prepare payroll schedules for casual and rota staff
- Operational Support: Book staff training (e.g. food safety, fire safety) and coordinate uniform orders
- Organise staff travel and take minutes during disciplinary meetings
- General departmental support including diary management, meeting preparation, and inbox management
- Liaise with contractors and suppliers, order equipment and supplies as needed
- Purchasing and Admin: Handle purchase orders, delivery notes, and invoices
- Support budgeting processes by tracking spend, logging expenses, and liaising with accounts
- Maintain health & safety logs, cleaning schedules, and occupancy records
The Ideal Candidate:
- Experience working in a hospitality, private household, luxury service, or relevant facilities environment
- Confident managing staff scheduling, payroll support, and daily team operations
- Excellent Excel and MS Office skills (you’ll be working with rotas, trackers, and timesheets regularly)
- Discreet, polished, and comfortable working in a formal, professional setting
- Highly organised and proactive, with a calm and composed manner
Why apply? This is a unique opportunity to join a highly respected organisation with a calm, structured working culture and excellent staff retention. You’ll gain exposure to multiple departments and play a pivotal role in the smooth running of a high-standard service operation.
How to apply: If this sounds like your kind of role, we’d love to hear from you. Click the “Apply” button below.
Contact Detail:
GORDON YATES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator - Hospitality / Facilities Background Ideal
✨Tip Number 1
Familiarise yourself with the specific operational demands of the hospitality and facilities sectors. Understanding the nuances of staff coordination and the importance of discretion in high-end service environments will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the hospitality and facilities management fields. Attend industry events or join relevant online forums to connect with others who can provide insights or even referrals for the Operations Administrator role.
✨Tip Number 3
Brush up on your Excel and MS Office skills, particularly in managing rotas and tracking attendance. Being able to demonstrate your proficiency in these tools during a conversation can significantly boost your chances of landing the job.
✨Tip Number 4
Prepare to discuss your previous experiences in managing staff schedules and supporting team operations. Be ready to share specific examples that highlight your organisational skills and ability to handle multiple tasks efficiently.
We think you need these skills to ace Operations Administrator - Hospitality / Facilities Background Ideal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or facilities management. Emphasise your skills in staff coordination, payroll support, and operational tasks that align with the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your understanding of the role and the importance of discretion and attention to detail in a professional setting. Mention specific examples from your past experiences that demonstrate your suitability for the position.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Excel and MS Office, as these are crucial for managing rotas and tracking expenses. Provide examples of how you've used these tools effectively in previous roles.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work in a structured environment and contribute to a high-standard service operation. This can help you stand out as a candidate who is genuinely interested in the position.
How to prepare for a job interview at GORDON YATES
✨Showcase Your Organisational Skills
As an Operations Administrator, being organised is key. Prepare examples of how you've successfully managed staff rotas or coordinated schedules in previous roles. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Highlight Relevant Experience
Make sure to discuss your background in hospitality or facilities management. Share specific instances where your attention to detail and relationship-building skills made a difference in your previous roles, as these are crucial for this position.
✨Demonstrate Proficiency with Tools
Since the role requires excellent Excel and MS Office skills, be ready to talk about your experience with these tools. You might even want to mention any specific projects where you used them effectively to manage data or streamline processes.
✨Prepare Questions About the Role
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, operational challenges, or the company culture. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
