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- Tasks: Manage staff rotas, support operations, and coordinate training in a dynamic environment.
- Company: Join a respected private office in Central London with a focus on high-standard service.
- Benefits: Enjoy a structured work culture, competitive salary, and opportunities for professional growth.
- Why this job: Be part of a close-knit team and make a real impact in a prestigious setting.
- Qualifications: Experience in hospitality or luxury service, strong Excel skills, and excellent organisational abilities.
- Other info: Full-time, in-office role with a calm and professional atmosphere.
The predicted salary is between 28000 - 35000 £ per year.
Location: Central London (SW1)
Salary: £28,000 – £35,000, depending on experience
Hours: Monday – Friday, 9.15am – 5.45pm
Contract: Permanent, full-time (in office working)
Are you an experienced coordinator used to managing staff rotas, responding to operational demands, and supporting a busy team behind the scenes? Do you have a background in hospitality, private household, or high-end service environments where attention to detail, relationship building and discretion are key? We are supporting our client, a professional private office based in Central London, in their search for a highly organised Operations Administrator to join their close-knit team. This is a varied and involved role supporting the wider service departments, including housekeeping, security, and food & beverage.
Key Responsibilities:
- Staff Coordination: First point of contact for staff members
- Manage and update staff rotas, track attendance, and monitor timekeeping system
- Process holiday, absence, and sickness documentation and escalate issues as needed
- Prepare payroll schedules for casual and rota staff
- Operational Support: Book staff training (e.g. food safety, fire safety) and coordinate uniform orders
- Organise staff travel and take minutes during disciplinary meetings
- General departmental support including diary management, meeting preparation, and inbox management
- Liaise with contractors and suppliers, order equipment and supplies as needed
- Purchasing and Admin: Handle purchase orders, delivery notes, and invoices
- Support budgeting processes by tracking spend, logging expenses, and liaising with accounts
- Maintain health & safety logs, cleaning schedules, and occupancy records
The Ideal Candidate:
- Experience working in a hospitality, private household, luxury service, or relevant facilities environment
- Confident managing staff scheduling, payroll support, and daily team operations
- Excellent Excel and MS Office skills (you’ll be working with rotas, trackers, and timesheets regularly)
- Discreet, polished, and comfortable working in a formal, professional setting
- Highly organised and proactive, with a calm and composed manner
Why apply? This is a unique opportunity to join a highly respected organisation with a calm, structured working culture and excellent staff retention. You’ll gain exposure to multiple departments and play a pivotal role in the smooth running of a high-standard service operation.
How to apply: If this sounds like your kind of role, we’d love to hear from you. Click the “Apply” button below.
Operations Administrator - Hospitality / Facilities Background Ideal employer: GORDON YATES
Contact Detail:
GORDON YATES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Administrator - Hospitality / Facilities Background Ideal
✨Tip Number 1
Familiarise yourself with the specific operational demands of hospitality environments. Understanding the nuances of staff coordination and the importance of discretion will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the hospitality and facilities management sectors. Attend industry events or join relevant online groups to connect with people who can provide insights or even referrals for the role.
✨Tip Number 3
Brush up on your Excel and MS Office skills, particularly in managing rotas and tracking attendance. Being able to demonstrate your proficiency in these tools during discussions can give you a competitive edge.
✨Tip Number 4
Prepare examples from your past experiences that showcase your organisational skills and ability to handle multiple tasks under pressure. This will help you convey your suitability for the role effectively during the interview.
We think you need these skills to ace Operations Administrator - Hospitality / Facilities Background Ideal
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality or facilities management. Emphasise your skills in staff coordination, payroll support, and operational tasks that align with the job description.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of the role and the importance of attention to detail in high-end service environments. Mention specific examples from your past experiences that demonstrate your organisational skills and discretion.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Excel and MS Office, as these are crucial for managing rotas and tracking expenses. Provide examples of how you've used these tools effectively in previous roles.
Show Enthusiasm for the Role: Convey your passion for working in a structured and professional environment. Explain why you are drawn to this particular position and how you can contribute to the smooth running of their operations.
How to prepare for a job interview at GORDON YATES
✨Showcase Your Organisational Skills
As an Operations Administrator, being organised is key. Prepare examples of how you've successfully managed staff rotas or coordinated schedules in previous roles. This will demonstrate your ability to handle the responsibilities outlined in the job description.
✨Highlight Relevant Experience
Make sure to discuss your background in hospitality or high-end service environments. Share specific instances where your attention to detail and relationship-building skills made a difference in your previous roles.
✨Demonstrate Proficiency in MS Office
Since you'll be working with Excel and other MS Office tools regularly, be ready to discuss your experience with these applications. You might even want to mention any specific projects where you used these skills effectively.
✨Prepare Questions About the Role
Having thoughtful questions prepared shows your genuine interest in the position. Ask about the team dynamics, the types of training available, or how success is measured in this role. This will also help you assess if the company culture aligns with your values.
