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For Companies At a Glance
- Tasks: Lead the implementation of a transformative Resource and Planning Suite in rail operations.
- Company: Join a leading organization in the transportation sector focused on innovation and efficiency.
- Benefits: Enjoy hybrid working, competitive salary, and the chance to impact the future of rail operations.
- Why this job: Be part of a high-profile project that drives operational excellence and technical innovation.
- Qualifications: In-depth rail operations knowledge and experience with large-scale system implementations required.
- Other info: Engage with industry networks and present to senior leadership for impactful decision-making.
The predicted salary is between 48000 - 112000 £ per year.
Service Delivery Technical Advisor
Location: London (Hybrid Working)
Salary: £80k (DOE)
About the Role
GTS Transportation is supporting our client, a leading organization in the transportation sector, in their search for an experienced and knowledgeable Service Delivery Technical Advisor . This exciting role is central to the successful implementation of a transformative Resource and Planning Suite, contributing to the efficiency and innovation of rail operations.
The Service Delivery Technical Advisor will provide expert operational and technical guidance to ensure the new system integrates seamlessly into existing processes while driving adoption through effective change management strategies.
Key Responsibilities:
- Act as the technical authority on rail operations, providing insights on system requirements and ensuring compatibility with operational needs.
- Collaborate with internal teams, external stakeholders, and technical specialists to align operational objectives with system capabilities.
- Support change management initiatives, delivering strategies to optimize system adoption and functionality.
- Work with operational teams to ensure operational readiness, including training programs and materials for seamless deployment.
- Conduct post-deployment evaluations to identify improvements and maximize the new system’s efficiency.
- Build business cases and present papers to senior leadership, ensuring robust financial and operational planning.
- Engage with industry networks and stakeholders to ensure market alignment and gather valuable insights.
What We’re Looking For:
- In-depth knowledge of rail operations, including resource planning, scheduling, and operational efficiency.
- Proven experience supporting large-scale system implementations, particularly in rail or transportation sectors.
- Expertise in building business cases and leading cross-functional collaborations.
- Strong understanding of change management principles within IT and operational environments.
- Familiarity with project management methodologies (PRINCE2, Agile, or similar).
- Exceptional communication and relationship-building skills, with the ability to work effectively across all levels of the organization.
Why Join?
This role offers the opportunity to play a pivotal part in a high-profile project that will drive operational excellence within the transportation sector. If you have a passion for rail operations and technical innovation, this role provides a unique platform to make a meaningful impact.
How to Apply
If you are ready to take on this challenge and help shape the future of rail operations, send your CV and a cover letter to Alice Wright at
Service Delivery Specialist employer: GTS Group Ltd
Contact Detail:
GTS Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Service Delivery Specialist
✨Tip Number 1
Make sure to familiarize yourself with the latest trends and technologies in rail operations. Understanding how these innovations can enhance operational efficiency will not only help you in interviews but also demonstrate your passion for the industry.
✨Tip Number 2
Network with professionals in the transportation sector, especially those involved in system implementations. Engaging with industry experts can provide you with valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of your experience with change management and system adoption. Being able to articulate your past successes in these areas will showcase your expertise and readiness for the role.
✨Tip Number 4
Research the company’s current projects and challenges in the rail sector. Tailoring your discussions around how you can contribute to their specific needs will set you apart from other candidates.
We think you need these skills to ace Service Delivery Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Service Delivery Technical Advisor position. Tailor your application to highlight your relevant experience in rail operations and system implementations.
Craft a Compelling Cover Letter: Your cover letter should clearly articulate your passion for rail operations and technical innovation. Use specific examples from your past experiences that demonstrate your expertise in change management and cross-functional collaboration.
Highlight Relevant Experience: In your CV, emphasize your in-depth knowledge of rail operations, resource planning, and any large-scale system implementations you've been involved in. Make sure to include any project management methodologies you are familiar with, such as PRINCE2 or Agile.
Showcase Communication Skills: Since exceptional communication and relationship-building skills are crucial for this role, provide examples in your application that demonstrate your ability to engage with various stakeholders and present complex information effectively.
How to prepare for a job interview at GTS Group Ltd
✨Show Your Expertise in Rail Operations
Be prepared to discuss your in-depth knowledge of rail operations, including resource planning and scheduling. Highlight any previous experiences where you successfully implemented systems in this sector.
✨Demonstrate Change Management Skills
Since the role involves supporting change management initiatives, come equipped with examples of how you've effectively driven system adoption in past projects. Discuss specific strategies you used to overcome resistance and ensure smooth transitions.
✨Prepare for Technical Discussions
As a Service Delivery Technical Advisor, you'll need to act as a technical authority. Brush up on relevant technical details and be ready to explain how you would ensure system compatibility with operational needs.
✨Engage with Stakeholders
Highlight your experience in collaborating with internal teams and external stakeholders. Be ready to discuss how you build relationships and align objectives across different levels of an organization.
