At a Glance
- Tasks: Join us as an eCommerce Business Analyst, tackling customer pain points and optimising business processes.
- Company: Be part of a luxury British heritage brand that's iconic in the fashion industry.
- Benefits: Enjoy a hybrid work model, with 3 days in the London office and competitive salary.
- Why this job: Make a real impact by driving strategic goals and enhancing customer experiences in a dynamic environment.
- Qualifications: Bring several years of experience as a Business Analyst or Product Owner in retail.
- Other info: This is a newly created role, offering a chance to shape the future of our eCommerce strategy.
The predicted salary is between 36000 - 60000 £ per year.
A luxury British heritage brand which has become iconic in the fashion space is looking for an eCommerce Business Analyst to join their London office. In this newly created role, you’ll play a crucial part in identifying customer pain points, uncovering business opportunities, and ensuring solutions align with strategic goals.
- Partner with business and tech teams to assess technology needs, define scope, and document requirements.
- Analyse and optimise business processes, mapping out current and future states.
- Evaluate new ideas, supporting business case development and project planning.
- Oversee small to mid-size projects, ensuring seamless execution.
- Assist in selecting new software and vendor partnerships.
- Support sprint activities, providing updates and risk assessments to leadership.
- Conduct user testing and training to ensure smooth adoption of new systems.
Several years’ experience as a Business Analyst or Product Owner, gained in a retail environment.
Business Analyst - Office based employer: Sphere Digital Recruitment Group
Contact Detail:
Sphere Digital Recruitment Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Business Analyst - Office based
✨Tip Number 1
Familiarise yourself with the luxury fashion market and the specific brand's values. Understanding their customer base and pain points will help you demonstrate your insight during interviews.
✨Tip Number 2
Network with professionals in the eCommerce and retail sectors. Attend industry events or join relevant online forums to connect with people who can provide insights or even refer you to opportunities.
✨Tip Number 3
Brush up on your analytical skills and tools commonly used in eCommerce, such as Google Analytics or SQL. Being able to discuss your proficiency with these tools can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss your experience with project management and user testing. Be ready to share specific examples of how you've successfully managed projects and ensured user adoption in previous roles.
We think you need these skills to ace Business Analyst - Office based
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Business Analyst or Product Owner, particularly in retail. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: In your cover letter, explain why you are passionate about eCommerce and how your skills can help the luxury brand identify customer pain points and uncover business opportunities. Be specific about your previous experiences that align with the job requirements.
Showcase Analytical Skills: Provide examples of how you've analysed and optimised business processes in past roles. Highlight any experience with mapping current and future states, as well as your involvement in project planning and execution.
Prepare for User Testing Scenarios: Since the role involves conducting user testing and training, be ready to discuss your approach to these activities. Share any relevant experiences where you ensured smooth adoption of new systems and how you communicated updates and risk assessments to leadership.
How to prepare for a job interview at Sphere Digital Recruitment Group
✨Understand the Brand
Before your interview, take some time to research the luxury British heritage brand. Understand their values, mission, and recent developments in the eCommerce space. This will help you tailor your answers and show genuine interest in the company.
✨Prepare for Scenario-Based Questions
Expect to be asked about specific scenarios related to identifying customer pain points and optimising business processes. Prepare examples from your past experience where you've successfully tackled similar challenges, highlighting your analytical skills and problem-solving abilities.
✨Familiarise Yourself with Agile Methodologies
Since the role involves supporting sprint activities and project planning, brush up on Agile methodologies. Be ready to discuss how you've applied these principles in previous roles, particularly in relation to user testing and training.
✨Showcase Your Communication Skills
As a Business Analyst, you'll need to partner with various teams. During the interview, demonstrate your ability to communicate complex ideas clearly and effectively. Use examples that showcase your collaboration with both technical and non-technical stakeholders.