At a Glance
- Tasks: Lead the reception team and ensure a stellar guest experience at our trendy hotel.
- Company: Join the vibrant art'otel Hoxton, a cultural hotspot in London with stunning views and unique art.
- Benefits: Enjoy a £33,000 salary, discounted hotel rates, wellness days, and more awesome perks!
- Why this job: Be part of a dynamic team in a stylish environment that values creativity and guest satisfaction.
- Qualifications: Previous experience in hospitality management and a passion for customer service are essential.
- Other info: Access to gym discounts, free meals, and exciting staff events await you!
The predicted salary is between 19800 - 46200 £ per year.
Reception Manager We are recruiting for a Reception Manager for one of the coolest newly opened hotels in Hoxton! Long revered as London’s effortlessly cool cultural core, Hoxton’s hip new resident has hit the scene. The 26-floor art’otel Hoxton promises a dazzling skyline view, ample gallery space, plus two Banksy originals preserved and on public display. With 357 guest rooms and suites, a lounge, gym and two destination restaurants. As our Reception Manager , you will receive: Salary: £33,000.00 per annum plus great benefits Heavily discounted hotel rates in Europe (extends to the Radisson Hotel Group and family & friends) F&B discounts at our restaurants and bars (for your whole party) Two wellness days per year, meaning all team members start with 30 days of holiday per year – including bank holidays, increasing with years of service! Two free meals per day Access to 40% of your pay before payday through Wagestream Recommend a friend scheme – up to £750 Vitality at work scheme with great gym discounts & more Ride to Work scheme & free cycling lessons Benefit Hub – Discounted prices at hundreds of stores, supermarkets, major retailers, attractions, restaurants, and cinemas. Free dry cleaning for work uniform Annual Staff parties and events Company pension p…
Reception Manager employer: Holmes Hotel London
Contact Detail:
Holmes Hotel London Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Reception Manager
✨Tip Number 1
Familiarize yourself with the unique features of the art'otel Hoxton. Knowing about the Banksy originals and the hotel's artistic vibe will help you stand out during conversations with our team.
✨Tip Number 2
Highlight your experience in managing a reception team or similar roles. Be ready to share specific examples of how you've improved guest experiences or streamlined operations in previous positions.
✨Tip Number 3
Show your passion for hospitality and customer service. We love candidates who can convey their enthusiasm for creating memorable experiences for guests, so be prepared to discuss what that means to you.
✨Tip Number 4
Network with current employees or industry professionals who have insights into the hotel scene in Hoxton. This can provide you with valuable information and potentially a referral when applying through our website.
We think you need these skills to ace Reception Manager
Some tips for your application 🫡
Understand the Role: Make sure you fully understand the responsibilities and expectations of a Reception Manager. Tailor your application to highlight relevant experience in hospitality management, customer service, and team leadership.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the hospitality industry and your enthusiasm for working at a trendy location like Hoxton. Mention specific experiences that demonstrate your skills in managing a reception team and providing excellent guest service.
Highlight Relevant Experience: In your CV, emphasize any previous roles in hotel management or front desk operations. Use quantifiable achievements to showcase how you improved guest satisfaction or streamlined operations in past positions.
Proofread Your Application: Before submitting, carefully proofread your application materials. Ensure there are no spelling or grammatical errors, as attention to detail is crucial in the hospitality industry.
How to prepare for a job interview at Holmes Hotel London
✨Show Your Passion for Hospitality
As a Reception Manager, it's crucial to convey your enthusiasm for the hospitality industry. Share specific experiences that highlight your love for guest interaction and creating memorable stays.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Discuss your approach to training staff, resolving conflicts, and ensuring a positive work environment.
✨Familiarize Yourself with the Hotel's Unique Features
Research the art'otel Hoxton and its unique offerings, such as the Banksy originals and gallery space. Being knowledgeable about the hotel will show your genuine interest and help you stand out.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios you might face as a Reception Manager and how you would handle them, focusing on guest satisfaction and operational efficiency.