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- Tasks: Lead user-centred design projects that enhance public services across the UK.
- Company: Join a purpose-driven consultancy focused on impactful digital transformation.
- Benefits: Enjoy remote work options, personal development support, and a balanced work-life culture.
- Why this job: Make a real difference in public services while growing your leadership skills.
- Qualifications: Experience in leading design projects, especially in the public sector, is essential.
- Other info: This is a 12-month fixed-term contract with opportunities for professional growth.
The predicted salary is between 48000 - 72000 £ per year.
Location: UK-based (Remote/Hybrid options available)
Contract: Full-time, Fixed-Term Contract (12 Months)
Are you an experienced design leader who is passionate about creating inclusive, impactful services that improve lives? We are seeking a Principal – User Centred Design to join our client's team focused on digital transformation in the public sector. This is a high-impact role where you will lead strategic design engagements, shape experience-led solutions, and influence how essential public services are delivered across the UK.
- Leading the user-centred design workstreams on strategically significant projects in the public sector.
- Translating product visions into actionable UX strategies that improve accessibility, usability, and overall user experience across digital platforms.
- Overseeing end-to-end design delivery, balancing just-in-time execution with long-term discovery and iteration.
- Coaching and mentoring multidisciplinary design teams to achieve excellence in outcomes and client satisfaction.
- Acting as a trusted advisor to senior stakeholders, helping shape client roadmaps and enabling continuous service improvement.
- Contributing to business development through pre-sales support, bids, and shaping service offerings.
- Playing a leadership role within the Strategy and Design Practice, helping to grow capability, quality, and thought leadership across the business.
Demonstrable experience leading complex design and transformation projects, ideally with both public and private sector exposure.
- Strong leadership and coaching skills, with the ability to grow high-performing teams.
- Experience working in Agile, multidisciplinary delivery teams.
- A strong understanding of public sector digital services and the challenges of designing for inclusivity, scale, and impact.
- Consulting within the Public Sector is essential.
You’ll be part of a purpose-driven consultancy that puts people first—both in our ways of working and in the work we do. You’ll work on meaningful projects that directly improve public services, while being supported in your personal development, leadership growth, and work-life balance.
Ready to help transform public services for the better?
UX Consultant - Contract - Remote employer: SR2 | Socially Responsible Recruitment | Certified B Corporation™
Contact Detail:
SR2 | Socially Responsible Recruitment | Certified B Corporation™ Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UX Consultant - Contract - Remote
✨Tip Number 1
Network with professionals in the public sector and UX design community. Attend relevant webinars, workshops, or meetups to connect with potential colleagues and learn about their experiences. This can give you insights into the role and help you make valuable connections.
✨Tip Number 2
Familiarise yourself with the latest trends and best practices in user-centred design, especially within the public sector. Follow thought leaders on social media and read industry publications to stay updated. This knowledge will help you speak confidently about your expertise during interviews.
✨Tip Number 3
Prepare to discuss specific examples of your past work that demonstrate your leadership and coaching skills. Think about how you've successfully led design projects or mentored teams, as these experiences will be crucial in showcasing your fit for the role.
✨Tip Number 4
Research the organisation's current projects and challenges in the public sector. Understanding their mission and values will allow you to tailor your conversations and show how your skills align with their goals, making you a more attractive candidate.
We think you need these skills to ace UX Consultant - Contract - Remote
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in user-centred design, particularly in the public sector. Use specific examples of projects where you've improved accessibility and usability.
Craft a Compelling Cover Letter: In your cover letter, express your passion for creating inclusive services. Mention how your leadership and coaching skills can contribute to the team and the impact you aim to have on public services.
Showcase Your Portfolio: Include a portfolio that demonstrates your design work, especially projects that involved strategic design engagements. Highlight your role in these projects and the outcomes achieved.
Prepare for Interviews: Be ready to discuss your experience with Agile methodologies and how you've led multidisciplinary teams. Prepare examples of how you've acted as a trusted advisor to stakeholders and contributed to service improvement.
How to prepare for a job interview at SR2 | Socially Responsible Recruitment | Certified B Corporation™
✨Showcase Your Design Leadership
As a Principal in User Centred Design, it's crucial to demonstrate your leadership skills. Prepare examples of how you've led design teams and influenced project outcomes, especially in the public sector. Highlight your ability to mentor others and drive strategic design engagements.
✨Emphasise Inclusivity and Accessibility
Given the focus on creating inclusive services, be ready to discuss your approach to accessibility in design. Share specific instances where you've improved user experience for diverse audiences, and how you ensure that your designs cater to all users.
✨Prepare for Agile Discussions
Since experience in Agile environments is essential, brush up on Agile methodologies and be prepared to discuss how you've successfully worked within multidisciplinary teams. Share examples of how you've balanced just-in-time execution with long-term design strategies.
✨Understand the Public Sector Landscape
Familiarise yourself with the challenges and opportunities in public sector digital services. Be prepared to discuss how your previous experiences can translate into impactful solutions for public services, and show your passion for improving lives through design.
