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- Tasks: Lead and support VoIP and Unified Communications environments while resolving technical incidents.
- Company: Join Deerfoot Recruitment, a top tech consultancy dedicated to social impact and sustainability.
- Benefits: Enjoy a competitive salary, referral rewards, and contribute to charitable causes with every CV sent.
- Why this job: Perfect for hands-on engineers who thrive in dynamic environments and want to lead a team.
- Qualifications: 5+ years in VoIP systems with advanced Cisco knowledge; SC clearance eligibility required.
- Other info: Work fully on-site in Stevenage, collaborating with a passionate team in a secure setting.
The predicted salary is between 48000 - 72000 £ per year.
Location: Stevenage
Salary: £60,000 per annum
Working Pattern: Fully on-site, 5 days per week
Clearance: SC eligibility and sole UK nationality required
Deerfoot Recruitment is working on behalf of a prestigious consultancy client seeking a Cisco Lead Engineer to join their team in Stevenage. This is a fantastic opportunity for an experienced telecoms professional to take a lead role in the support and enhancement of complex VoIP and Unified Communications environments.
The successful candidate will bring advanced knowledge of Cisco technologies including CUCM, Unity Connection, Jabber, and video conferencing platforms such as Webex and Cisco endpoints. Familiarity with VMware, SIP/H323 protocols, and team leadership will be highly valued.
Key Responsibilities:- Resolve Level 2/3 telephony and video conferencing incidents
- Support infrastructure projects and hardware/application requests
- Lead a small team and ensure operational continuity
- 5+ years of hands-on experience with VoIP systems, PBX and Unified Communications platforms like Cisco.
- Advanced knowledge of Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and Cisco video conferencing.
- Knowledge of VMware Suite and VSan.
- Good knowledge of SIP/H323 protocols and WAN/LAN.
- A strong foundation in networking including QoS, VLANs, DNS and firewalls with a focus on VoIP traffic.
This role is ideal for those who enjoy hands-on engineering and leadership in a secure, high-performance environment. Please note, applicants must be eligible for SC clearance and be sole UK nationals due to the nature of the work.
Contact Detail:
Deerfoot Recruitment Solutions Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Cisco Lead Engineer
✨Tip Number 1
Make sure to brush up on your knowledge of Cisco technologies, especially CUCM, Unity Connection, and Jabber. Being able to discuss these in detail during an interview will show your expertise and passion for the role.
✨Tip Number 2
Familiarise yourself with the latest trends in VoIP and Unified Communications. Being aware of recent developments can help you stand out as a candidate who is not only experienced but also forward-thinking.
✨Tip Number 3
Prepare to demonstrate your leadership skills. Think of examples from your past experiences where you successfully led a team or project, as this will be crucial for the role.
✨Tip Number 4
Since this position requires SC clearance, ensure you understand the eligibility criteria and be ready to discuss your UK nationality status. This will help streamline the process and show your readiness for the role.
We think you need these skills to ace Cisco Lead Engineer
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Cisco Lead Engineer position. Familiarise yourself with the specific Cisco technologies mentioned in the job description, such as CUCM, Unity Connection, and Webex.
Tailor Your CV: Customise your CV to highlight your relevant experience with VoIP systems and Unified Communications platforms. Emphasise your hands-on experience and any leadership roles you've held, ensuring that your skills align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and your understanding of the company’s needs. Mention specific projects or achievements that demonstrate your expertise in Cisco technologies and team leadership.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a technical role.
How to prepare for a job interview at Deerfoot Recruitment Solutions Ltd
✨Showcase Your Technical Expertise
Make sure to highlight your advanced knowledge of Cisco technologies during the interview. Be prepared to discuss specific experiences with CUCM, Unity Connection, and video conferencing platforms like Webex. This will demonstrate your capability to handle the technical demands of the role.
✨Demonstrate Leadership Skills
Since this position involves leading a small team, be ready to share examples of your leadership experience. Discuss how you've successfully managed projects or resolved conflicts within a team, showcasing your ability to ensure operational continuity.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in VoIP and Unified Communications environments. Practice articulating your thought process when resolving Level 2/3 incidents, as this will reflect your hands-on experience and analytical skills.
✨Understand the Company Culture
Research Deerfoot Recruitment and their client’s values and culture. Understanding their commitment to social causes, like donations to The Born Free Foundation, can help you align your answers with their ethos, making you a more appealing candidate.
