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- Tasks: Design and deploy ServiceNow solutions to enhance customer efficiency and project goals.
- Company: GlideFast is a top-tier ServiceNow consulting firm, recognised as Elite Partner of the Year in 2022 and 2023.
- Benefits: Enjoy remote work, professional development, quarterly bonuses, wellness programs, and an annual conference.
- Why this job: Join a supportive team focused on innovation and excellence, with opportunities for growth and skill enhancement.
- Qualifications: Requires 3+ years in ServiceNow, management consulting, and relevant certifications; a degree or equivalent experience is preferred.
- Other info: This role offers a chance to work with industry leaders and contribute to impactful projects.
The predicted salary is between 36000 - 60000 £ per year.
Who is GlideFast? GlideFast Consulting is a renowned Elite ServiceNow Partner named 2022 and 2023 ServiceNow Elite Partner of the Year. GlideFast has earned its position as the best-in-class ServiceNow consulting firm through ServiceNow expertise, industry focus, collaborative approach, innovative solutions, and commitment to customer success. Our team continues to strive for excellence, pushing the boundaries of what is possible and ensuring our clients receive the highest level of service and results.
Why choose GlideFast? Join a team that sets the standard in ServiceNow consulting services. At GlideFast, we offer unparalleled opportunities for growth and professional development, working on cutting-edge projects with industry-leading clients. Collaborate with a diverse and talented team in a supportive and inclusive environment that values your ideas and encourages innovation. At GlideFast, we are committed to your success, providing ongoing training and certification opportunities to enhance your skills and advance your career. Be part of a company known for its thought leadership, innovation, and dedication to customer success. Join GlideFast Consulting and take your career to new heights!
Job Location: Remote
Employment Type: Full time employee
What is the role? As a Business Process Consultant with GlideFast Consulting, you are essential in designing and deploying best practice process ServiceNow solutions that help achieve the strategic goals of our customers. In this role, you will document, prioritize, and support the delivery of the overall solution that will allow our customers to manage work more efficiently and meet the overall goals of the project. Additionally, you will lead workshops with customer stakeholders to identify requirements, communicate and validate business and functional designs, and recommend solutions to improve process efficiencies and long-term platform sustainability. You will design and deliver tailored ServiceNow solutions, handle multiple complex projects, and ensure all deliverables are of highest quality. Collaborating with the team to support continuous improvement, you will also maintain expertise in ServiceNow products, processes, best practices, capabilities, and features.
What experience is required?
- More than three years of experience in the following:
- Working with the ServiceNow platform with experience in at least two products
- Management consulting, process design, or product management
- Line of Business
- Experience partnering, advising, and presenting to key stakeholders/executives
- Experience leading/executing complex strategic and operational initiatives at large organizations
- Experience writing user stories, grooming requirements, and advising key stakeholders/executives
- Ability to confidently facilitate client workshops, clearly communicate process recommendations, and manage stakeholder engagement, both in person and virtually
- ITIL V3 or V4 Foundations Certification
- ServiceNow Certified System Administrator preferred
- Certification in at least two ServiceNow products (ITSM, CSM, ITOM, IRM, SecOps, or other additional products) preferred
- Agile/SAFe Product Owner Certification (or equivalent)
- Bachelor’s degree or equivalent practical experience
Why join GlideFast?
- Work with the BEST in class ServiceNow team
- Professional Development through ServiceNow training, certification, & advancement opportunities
- Quarterly bonus opportunities for billable employees
- Employee Recognition and Rewards- bonus opportunities for employee contributions and achievements
- Referral Program
- Work from home
- Annual GlideFest Conference
- Wellness Programs
- Philanthropic Opportunities
EEO Employer
Apex Systems, LLC d.b.a. GlideFast Consulting is an equal opportunity employer. We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law. Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law. If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation in using our website for a search or application, please contact recruits@glidefast.com.
Contact Detail:
GlideFast Consulting Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ServiceNow Business Process Consultant (United Kingdom)
✨Tip Number 1
Familiarise yourself with the ServiceNow platform and its various products. Since the role requires experience in at least two ServiceNow products, having a solid understanding of their functionalities will help you stand out during interviews.
✨Tip Number 2
Prepare to discuss your experience in management consulting and process design. Be ready to share specific examples of how you've successfully led complex projects and engaged with stakeholders, as this is crucial for the Business Process Consultant role.
✨Tip Number 3
Brush up on your facilitation skills. The ability to confidently lead workshops and communicate effectively with clients is essential, so consider practising these skills in mock scenarios or with peers.
✨Tip Number 4
Network with current or former employees of GlideFast Consulting. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace ServiceNow Business Process Consultant (United Kingdom)
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Business Process Consultant position at GlideFast. Tailor your application to highlight relevant experience in ServiceNow and management consulting.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience with the ServiceNow platform, particularly any certifications or projects that align with the job description. Mention specific examples of how you've led workshops or improved process efficiencies.
Craft a Compelling Cover Letter: Write a cover letter that not only outlines your qualifications but also conveys your enthusiasm for joining GlideFast. Discuss why you are drawn to their commitment to customer success and professional development opportunities.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for a consulting role.
How to prepare for a job interview at GlideFast Consulting
✨Know Your ServiceNow Stuff
Make sure you brush up on your knowledge of the ServiceNow platform, especially the products you've worked with. Be ready to discuss specific projects where you've implemented solutions and how they benefited the client.
✨Prepare for Stakeholder Engagement
Since you'll be leading workshops and engaging with stakeholders, practice how you would facilitate discussions. Think about how to clearly communicate process recommendations and manage different personalities in a virtual or in-person setting.
✨Showcase Your Consulting Experience
Highlight your management consulting and process design experience during the interview. Be prepared to share examples of complex strategic initiatives you've led and how you navigated challenges to achieve successful outcomes.
✨Demonstrate Continuous Improvement Mindset
GlideFast values innovation and continuous improvement. Be ready to discuss how you've contributed to process efficiencies in past roles and how you stay updated on best practices within the ServiceNow ecosystem.
