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- Tasks: Lead a team, manage events, and ensure top-notch client service.
- Company: Vacherin delivers unique experiences with a focus on social and environmental responsibility.
- Benefits: Enjoy perks like personal development, private medical, and regular social events.
- Why this job: Join a people-focused team in a vibrant environment with opportunities for growth.
- Qualifications: Experience in hospitality management, preferably in B&I or hotels.
- Other info: Work Monday to Friday, with a salary of £40,000 plus bonuses.
The predicted salary is between 40000 - 40000 £ per year.
Vacherin are committed to delivering deliciously different experiences, having fun, and conducting business with a social and environmental conscience. We are excited to be recruiting for a Hospitality Manager to work with us at a prestigious B&I site in the City.
Location: EC2V 7QP.
Salary: £40,000 per annum for 40 hours per week plus 1.5 overtime and additional client bonus
Working Pattern: Monday - Friday - 8/9am to 4/5pm
Key Responsibilities:
- Team Management: Lead and manage a team of 6-10pax. Provide ongoing support and development for staff.
- Planning and Execution: Develop and implement catering event plans, including menus, timelines, and logistics. Coordinate with clients to understand their needs and expectations. Oversee event setup, service, and breakdown. Manage food and beverage production, ensuring quality and consistency.
- Financial Management: Manage event budgets, track expenses, and ensure profitability. Monitor financial performance and identify strategies to maximise revenue.
- Client Service and Relations: Handle guest inquiries and resolve complaints promptly. Ensure high-quality food and service to meet guest expectations within function spaces which include 20 meeting rooms, auditorium space for 350pax, terrace space for 200pax. Maintain relationships with clients.
Our Ideal Candidate: We are looking for an experienced Hospitality Manager from B&I workplaces or within hotels to run our hospitality department and launch a brand new suite. This is an exciting position for a people-focused manager who is keen to work in a lovely environment and work with cross-functional departments such as reception and cleaning. We are looking for a hands-on manager to lead from the front.
What's in it for you? Working with Vacherin has its perks! People are at the heart of everything we do, so we've developed a range of benefits to keep you happy:
- Personal Development and Training opportunities
- Life assurance scheme
- Pension scheme
- Holiday allowance
- Private medical eligibility
- Eye care
- A great wellbeing strategy - including access to our Employee Assistance Programme, salary finance
- Family friendly support
- Regular social events and communication with our leaders
- A holiday purchase scheme
- Volunteering days
- Professional subscriptions
- Recognition schemes and people awards
- Long service awards
- Access to some great high street discount vouchers
Vacherin officially formed part of CH&CO Catering Group Ltd in 2021.
Contact Detail:
CH&CO Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager - Monday - Friday
✨Tip Number 1
Familiarise yourself with Vacherin's values and mission. Understanding their commitment to social and environmental conscience will help you align your approach during interviews and discussions, showcasing that you're a good fit for their culture.
✨Tip Number 2
Network within the hospitality industry, especially with professionals who have experience in B&I workplaces or hotels. Attend relevant events or join online forums to connect with others who might provide insights or referrals for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams and executed catering events in the past. Highlight your leadership style and how it fosters a positive work environment, as this is crucial for the role.
✨Tip Number 4
Research current trends in hospitality management, particularly in food and beverage production. Being knowledgeable about industry standards and innovations can set you apart during interviews and demonstrate your passion for the field.
We think you need these skills to ace Hospitality Manager - Monday - Friday
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in B&I workplaces or hotels. Emphasise your leadership skills and any successful events you've managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your understanding of Vacherin's commitment to social and environmental conscience. Mention specific examples of how you've led teams and managed events.
Highlight Financial Acumen: Since the role involves financial management, include any experience you have with budgeting, tracking expenses, and maximising revenue in your application. This will demonstrate your capability to handle the financial aspects of the position.
Showcase Client Relations Skills: In your application, provide examples of how you've successfully handled guest inquiries and resolved complaints. This will illustrate your ability to maintain high-quality service and client relationships, which is crucial for this role.
How to prepare for a job interview at CH&CO
✨Showcase Your Leadership Skills
As a Hospitality Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past. Highlight any specific achievements that demonstrate your ability to motivate and develop staff.
✨Understand the Client's Needs
Familiarise yourself with the types of clients Vacherin serves and their expectations. During the interview, express your understanding of client relations and how you would ensure high-quality service. Mention any previous experiences where you successfully handled client inquiries or complaints.
✨Demonstrate Financial Acumen
Since financial management is a key responsibility, be ready to discuss your experience with budgeting and tracking expenses. Prepare to share examples of how you've maximised revenue in past roles, as this will show your capability to manage event budgets effectively.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about potential challenges you might face in this role, such as managing a large event or dealing with unexpected issues, and prepare thoughtful responses that showcase your critical thinking and adaptability.
