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- Tasks: Be the welcoming face of The Ivy Asia, ensuring guests feel special from the moment they arrive.
- Company: Join The Ivy Asia, a vibrant restaurant brand known for its unique dining experiences and stunning venues.
- Benefits: Enjoy competitive pay, extra holiday, staff discounts, and guaranteed birthday leave.
- Why this job: Elevate your career in a dynamic team that values professionalism and celebrates diversity.
- Qualifications: Excellent English skills and a passion for guest service are essential.
- Other info: This role offers a minimum 20-hour contract with opportunities for career development.
The predicted salary is between 24000 - 36000 £ per year.
Welcome to The Ivy Asia, where Asian flavours intertwine with unparalleled excitement. Step into our opulent and innovative venues, where our renowned colourful glass floor casts a magical allure, captivating every guest. Join us on a unique journey where fine cuisine meets theatrical elegance, elevating your dining experience to extraordinary heights.
We are searching for a charismatic Senior Receptionist to join our dynamic and supportive team in one of the UK’s most-loved restaurant brands.
Benefits & Rewards:
- Competitive Industry pay (Hourly + Tronc)
- A Management Career Development Program, which includes online and practical assessments.
- Extra holiday allowance for length of service, up to 5 extra days after 5 years.
- 50% staff discount for you and up to 3 friends when you dine in our restaurants.
- Celebrate career anniversaries with a gift voucher to dine in our restaurants.
- You can take your Birthday as a day off - Guaranteed!
- Refer a Friend Bonus
- Access to discounts on 100s of retailers, health, entertainment, travel & more
- Guaranteed 20 hours minimum contract
Key elements of your role as Senior Receptionist include:
- Ensuring all our guests receive a positive, warm and professional first impression of the restaurant.
- Assisting the Reception Manager in the building of an efficient department, by taking an active interest in the team’s welfare, safety, and development.
- Supervising other receptionists, ensuring that the correct standards and methods of service are maintained.
About you:
- You love to go the extra mile for guests and wow them with your professionalism.
- You have excellent English language skills and feel confident dealing with guest and team member needs.
The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
About us:
Our shared CARING values help create an environment where we are happy, engaged and care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.
Contact Detail:
The Ivy Asia Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Receptionist
✨Tip Number 1
Familiarise yourself with The Ivy Asia's unique dining experience and atmosphere. Understanding the restaurant's concept and values will help you convey your enthusiasm during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Highlight your customer service skills by preparing specific examples of how you've gone above and beyond for guests in previous roles. This will demonstrate your ability to create a warm and professional first impression, which is crucial for a Senior Receptionist.
✨Tip Number 3
Network with current or former employees of The Ivy Collection if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out as a candidate.
✨Tip Number 4
Prepare to discuss your leadership skills and experience supervising others. As a Senior Receptionist, you'll be expected to assist in building an efficient department, so showcasing your ability to support and develop a team will be beneficial.
We think you need these skills to ace Senior Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Senior Receptionist position. Tailor your application to highlight how your skills and experiences align with these expectations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in hospitality or customer service. Emphasise any supervisory roles or experience in a fast-paced environment, as this will be crucial for the role.
Write a Personalised Cover Letter: In your cover letter, express your enthusiasm for The Ivy Asia and its unique dining experience. Mention specific aspects of the restaurant that resonate with you and explain how you can contribute to creating a warm and professional atmosphere for guests.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Senior Receptionist.
How to prepare for a job interview at The Ivy Asia
✨Showcase Your Charisma
As a Senior Receptionist, your personality is key. Make sure to convey warmth and enthusiasm during the interview. Practice a friendly greeting and maintain eye contact to create a positive first impression.
✨Demonstrate Team Leadership Skills
Highlight any previous experience supervising or mentoring others. Be prepared to discuss how you can support the Reception Manager in building an efficient team and ensuring high standards of service.
✨Emphasise Guest Experience
Prepare examples of how you've gone the extra mile for guests in past roles. This will show your commitment to providing exceptional service, which is crucial for this position.
✨Familiarise Yourself with The Ivy Collection
Research The Ivy Asia and its unique offerings. Understanding the brand's values and dining experience will help you align your answers with what they are looking for in a candidate.
