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- Tasks: Support the Lettings team with renewals, invoicing, and compliance tasks.
- Company: Join a prestigious property company with over 100 years of industry excellence.
- Benefits: Enjoy 25 days holiday, life assurance, pension, and flexible hybrid working after a year.
- Why this job: Be part of a collaborative team that values respect and transparency while making an impact in lettings.
- Qualifications: Administrative experience is essential; property industry knowledge is a plus.
- Other info: Full-time office role for the first year, then switch to a hybrid setup.
The predicted salary is between 22400 - 39200 £ per year.
This is a rare opportunity to join one of London and the UK’s most prestigious property companies in their highly successful Lettings Team as their Graduate Client Coordinator based in one of their Prime Central London offices.
This diligent yet innovative client has been a prominent employer across the UK Property Industry for over 100 years and their credentials have been confirmed with the numerous industry awards across this time. Their values are integral to the business and their staff; they pride themselves on respect, trust and creating a transparent partnership with both staff and clients. This in turn means an abundance of applications from Landlords and Tenants alike.
Key Duties:- Supporting the Lettings team to activate all renewals promptly without delay and new tenancies when necessary or required.
- Check and approve all Landlord statements on a daily basis.
- Raise invoices and run regular reports on Landlord and Tenant Fees and chase where necessary.
- Investigate and allocate all funds where necessary or required.
- Sending contractor invoices to clients on demand.
- Ensure Touchstone have raised and sent invoices out for split commission payments.
- Approve all deposit returns promptly within 24 hours.
- Maintaining paperless filing system – ensuring accurate and up to date.
- Keeping databases up to date including RPS.
- Proactively maintaining own legal knowledge and comply with all Lettings legislation.
- Ensuring the necessary processes and procedures are in place to support compliance.
- Experience within an administrative role.
- Property industry experience advantageous.
- Customer focused with proactive mindset to ensure clients receive outstanding service levels.
- Collaborative team player.
- Confident and composed in order to work under pressure and solve problems.
- Excellent communication skills.
£28,000. Company benefits include: 25 days holiday + bank holidays, life assurance, pension, private GP, flexible benefits package, hybrid working after 1 year of service.
Hours: 8.45am - 6pm Monday – Friday. Full time office-based role for first 12 months, then hybrid set up, 3 days office, 2 home.
If you have administrative experience and a passion for the Lettings industry, then please get in touch with Carly Mitchell at Cherry Pick People. Reference: CM5988.
Contact Detail:
Cherry Pick People Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Graduate Client Coordinator
✨Tip Number 1
Familiarise yourself with the property industry, especially the lettings sector. Understanding current trends and legislation will not only boost your confidence but also demonstrate your commitment to the role during any discussions.
✨Tip Number 2
Network with professionals in the property industry. Attend local events or join online forums to connect with others in the field. This can provide valuable insights and potentially lead to referrals for the Graduate Client Coordinator position.
✨Tip Number 3
Prepare to showcase your customer service skills. Think of specific examples from your past experiences where you went above and beyond for a client, as this role heavily focuses on providing outstanding service levels.
✨Tip Number 4
Demonstrate your ability to work under pressure by preparing scenarios where you successfully managed tight deadlines or resolved conflicts. This will highlight your problem-solving skills, which are crucial for the Graduate Client Coordinator role.
We think you need these skills to ace Graduate Client Coordinator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant administrative experience and any exposure to the property industry. Use keywords from the job description, such as 'customer-focused' and 'collaborative team player', to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the lettings industry and your proactive mindset. Mention specific examples of how you've provided outstanding service in previous roles and how you can contribute to the company's values of respect and trust.
Highlight Relevant Skills: In your application, emphasise skills that are crucial for the Graduate Client Coordinator role, such as excellent communication, problem-solving abilities, and experience with maintaining databases. This will help you stand out as a strong candidate.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for the role.
How to prepare for a job interview at Cherry Pick People
✨Show Your Administrative Skills
Highlight your previous administrative experience during the interview. Be prepared to discuss specific tasks you've handled, such as managing databases or processing invoices, as these are crucial for the Graduate Client Coordinator role.
✨Demonstrate Customer Focus
Since the role requires a customer-focused mindset, think of examples where you've gone above and beyond for clients or customers. This will show that you understand the importance of outstanding service levels in the property industry.
✨Know Your Legislation
Brush up on relevant lettings legislation before the interview. Being able to discuss compliance and legal knowledge will demonstrate your proactive approach and commitment to the role, which is highly valued by the company.
✨Be a Team Player
Prepare to talk about your experiences working in a team. The company values collaboration, so sharing examples of how you've successfully worked with others to achieve common goals will resonate well with the interviewers.
