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- Tasks: Support the Homeownership team with customer-focused management processes.
- Company: Join a dynamic team dedicated to enhancing homeowner experiences in Long Stratton.
- Benefits: Enjoy a competitive salary and a full-time role with potential for growth.
- Why this job: Be part of a mission-driven organisation making a real impact in the community.
- Qualifications: No specific qualifications required; just bring your enthusiasm and willingness to learn!
- Other info: Permanent position with 37 hours per week, perfect for balancing work and study.
The predicted salary is between 25725 - 36015 £ per year.
£25,725 per annum
Long Stratton, Norwich, Norfolk
Permanent, Full Time - 37hrs per week
Proposed Interview Date: TBC
We have an exciting opportunity for a Homeownership Admin Officer to support the Homeownership team to deliver an outstanding and compliant, customer focussed management of processes for Homeowners and Leaseholders.
Key Responsibilities Include:
- To ...
Administrator (Homeownership Admin Officer) employer: Saffron housing
Contact Detail:
Saffron housing Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Administrator (Homeownership Admin Officer)
✨Tip Number 1
Familiarise yourself with the key responsibilities of the Homeownership Admin Officer role. Understanding the specific processes and customer service expectations will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Research common challenges faced by Homeownership teams and think about how you can contribute to overcoming these issues. This will show your proactive approach and commitment to improving the team's performance.
✨Tip Number 3
Network with current or former employees in similar roles, if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your responses during the interview.
✨Tip Number 4
Prepare questions to ask during the interview that reflect your interest in the role and the organisation. This not only shows your enthusiasm but also helps you assess if the position is the right fit for you.
We think you need these skills to ace Administrator (Homeownership Admin Officer)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Homeownership Admin Officer position. Tailor your application to highlight how your skills and experiences align with these.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience, particularly in administration and customer service. Use bullet points for clarity and focus on achievements that demonstrate your ability to manage processes effectively.
Write a Strong Cover Letter: Your cover letter should complement your CV by providing specific examples of your past work that relate to the role. Emphasise your customer-focused approach and any experience you have with homeowners or leaseholders.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an administrative role.
How to prepare for a job interview at Saffron housing
✨Know the Role Inside Out
Make sure you thoroughly understand the responsibilities of a Homeownership Admin Officer. Familiarise yourself with the key tasks and how they contribute to customer satisfaction and compliance.
✨Showcase Your Customer Service Skills
Since the role is customer-focused, prepare examples from your past experiences where you successfully managed customer queries or complaints. Highlight your ability to communicate effectively and empathetically.
✨Demonstrate Organisational Skills
As an administrator, being organised is crucial. Be ready to discuss how you manage your time and prioritise tasks, especially in a busy environment. Consider sharing specific tools or methods you use to stay organised.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the team dynamics, company culture, and expectations for the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.
