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- Tasks: Ensure safety for customers and staff while providing excellent service.
- Company: Join Medirest, a leader in healthcare services across NHS Trusts and private hospitals.
- Benefits: Enjoy perks like free healthcare checks, mental health support, and career development opportunities.
- Why this job: Be part of a supportive culture that values individuality and rewards hard work.
- Qualifications: Must hold or be eligible for an SIA license; customer service experience is a plus.
- Other info: Work 37.5 hours a week with flexible shifts across 5 days.
The predicted salary is between 24000 - 36000 £ per year.
We're currently recruiting a motivated Security Officer to help us ensure continual safety for Healthcare on a full time basis, contracted to 37.5 hours per week. As a Security Officer, you will use your skills to ensure the safety of our customers, staff and buildings whilst providing excellent customer service. In return, you will have the chance to progress your career with a company that invests in its people, celebrates individuality, and rewards and recognises employees who go above and beyond.
We ensure you're rewarded for all your hard work, which is why we offer a comprehensive benefits package:
- Aviva Digicare - Free annual healthcare check
- Employee Assistance Programme - Mental health support, offering confidential advice and resources to help you navigate personal and professional challenges
- Perks at Work - Access to exclusive benefits and wellbeing resources
- Career training & development opportunities - Including Apprenticeships and Career Pathways
- Earn up to £500 when you refer a friend
- Comprehensive pension scheme and life assurance
Here's an idea of what your shift patterns will be: 5 out of 7 days.
Could you bring your spark to Healthcare? Here's what you need to know before applying:
Your key responsibilities will include:
- Being an enthusiastic team player and excellent communicator
- Control the comings and goings of the buildings and surrounding proximity
- Delivering a safe and effective security operation
- Ensuring the safety of the premises
- Helping the public with general queries
- Representing Healthcare and maintaining a positive brand image
Our ideal Security Officer will:
- Either hold a valid SIA license or be eligible to hold one
- Be a brilliant communicator and easily build relationships
- Have determination and resilience
- Have previous experience in delivering fantastic customer service
- Look smart and professional
- Take individual initiative and be an excellent team player
- Possess the ability to work under pressure
- Have an eye for detail
- Understand relevant health & safety, criminal laws and operations
Part of Compass Group UK&I, Medirest is the specialist healthcare operating company of Compass Group UK & Ireland, providing a full range of hotel services, including staff, patient and visitor catering, domestics, portering, security and reception, at over 130 NHS Trusts and private hospitals.
Compass Group UK&I is committed to fostering an environment where every individual can truly be themselves at work and has equal opportunities to advance in their careers. We strive to build a culture that respects and celebrates the unique talents, beliefs, backgrounds, and abilities of all our team members. We want our colleagues to feel valued, empowered to reach their full potential, and to thrive - because diversity is our strength!
Security Officer employer: Medirest
Contact Detail:
Medirest Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer
✨Tip Number 1
Familiarise yourself with the specific security protocols and health & safety regulations relevant to healthcare settings. This knowledge will not only help you in interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Highlight any previous experience in customer service during your conversations with us. As a Security Officer, your ability to communicate effectively and assist the public is crucial, so be ready to share examples of how you've excelled in this area.
✨Tip Number 3
Showcase your teamwork skills by discussing past experiences where you worked collaboratively with others. We value team players, so emphasising your ability to work well within a team can set you apart from other candidates.
✨Tip Number 4
Prepare to discuss how you handle pressure and maintain professionalism in challenging situations. Being able to articulate your resilience and problem-solving skills will resonate well with us as we look for someone who can thrive in a dynamic environment.
We think you need these skills to ace Security Officer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in security and customer service. Emphasise any previous roles where you demonstrated excellent communication skills and the ability to work under pressure.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention your SIA license status and how your skills align with the responsibilities outlined in the job description.
Highlight Relevant Skills: In your application, focus on key skills such as teamwork, resilience, and attention to detail. Provide specific examples of how you've successfully applied these skills in past roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at Medirest
✨Showcase Your Communication Skills
As a Security Officer, excellent communication is key. Be prepared to demonstrate your ability to communicate clearly and effectively, both verbally and non-verbally. Think of examples where you've successfully interacted with the public or resolved conflicts.
✨Highlight Your Customer Service Experience
Since the role involves providing excellent customer service, come ready with specific examples from your past experiences. Discuss how you handled difficult situations or went above and beyond to assist someone, showcasing your dedication to customer satisfaction.
✨Demonstrate Your Knowledge of Health & Safety
Familiarise yourself with relevant health and safety regulations, as well as criminal laws that pertain to security operations. Be prepared to discuss how you would apply this knowledge in real-life scenarios during the interview.
✨Dress Professionally and Be Punctual
First impressions matter! Dress smartly and professionally for your interview to reflect the image of the company. Also, ensure you arrive on time, as punctuality is a sign of respect and reliability, traits that are essential for a Security Officer.
