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- Tasks: Lead the Estates team, ensuring effective maintenance and compliance across venues.
- Company: Join ASM Global, a leader in hosting breathtaking live events worldwide.
- Benefits: Enjoy 25 days annual leave, life assurance, health support, and eye care vouchers.
- Why this job: Be part of a visionary team making a significant impact in the entertainment industry.
- Qualifications: Experience in Estates Management, strong communication skills, and relevant qualifications required.
- Other info: Flexible working arrangements available; commitment to diversity and inclusion.
The predicted salary is between 48000 - 84000 £ per year.
Finding the people to create those goosebump moments across venues nationwide.
About Us
We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres has welcomed some of the World’s most exciting Music Artists and Sporting Events. Our vision is to connect the world through inspiration, innovation, and imagination to realise the potential of the spaces and places that unite people.
About the role
As part of our ambitious growth strategy, including acquiring and developing new clients and venues across Europe, the Head of Estates Operations will lead our Estates team. This role ensures the effective maintenance of facilities, compliance with lease conditions, and overall estate upkeep. You will support the Estates Director in managing the team, implementing an Estates Hub strategy, and overseeing planned and reactive maintenance. Additionally, you will drive service excellence for internal and external stakeholders, manage small capital works projects, and oversee the successful implementation of a new CAFM system. This is a key role in delivering exceptional experiences for artists, promoters, and guests across our UK venues.
What We Offer:
- 25 days of annual leave + bank holidays.
- Life Assurance policy.
- A healthy pension contribution.
- Support for unexpected costs through Health Shield.
- Employee Assistance Programme (EAP) for mental health support.
- Eye care vouchers and contribution towards glasses.
About you
- Experience in Estates/Facilities Management, overseeing multi-site operations.
- Experience managing P&Ls (~£2m) and capex budgets (~£1m).
- Skilled in subcontractor management, SLAs, and KPI compliance.
- Proven ability to lead, mentor, and train teams across multiple locations.
- Strong communication skills, working with General Managers, Landlords, and Senior Leadership.
- Proficient in Microsoft Office and CAFM systems for estates management.
- Experience in supporting carbon reduction and energy efficiency strategies.
Skills and Qualifications
- HND (or equivalent) in Mechanical, Electrical, or Building Services Engineering.
- IEEM, BIFM, or CIBSE membership.
- Strong knowledge of HVAC, gas, water, electrical, and fire safety systems.
- IOSH accredited, promoting a positive safety culture and PPE use.
Recruitment Process Outlined:
- 1st Stage- Intro Call with Talent Team
- 2nd Stage- F2F Meeting with Director of Estates
Inclusive Workplace
At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our colleagues, customers, and suppliers. Join us and make a significant impact from day one. We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements. If you need reasonable adjustments at any stage of our recruitment process, please let us know in your application. We are dedicated to providing a fair and transparent assessment process and will do our utmost to accommodate your needs.
Head of Estates Operations employer: ASM Global - Europe
Contact Detail:
ASM Global - Europe Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Estates Operations
✨Tip Number 1
Familiarise yourself with ASM Global's venues and their unique characteristics. Understanding the specific needs and challenges of each venue will help you demonstrate your knowledge during interviews and show how you can tailor your approach to meet those needs.
✨Tip Number 2
Network with professionals in the Estates and Facilities Management sector. Attend industry events or join relevant online forums to connect with others who may have insights into ASM Global's operations or the role itself, which could give you an edge.
✨Tip Number 3
Prepare to discuss your experience with managing P&Ls and capex budgets in detail. Be ready to provide examples of how you've successfully overseen financials in previous roles, as this is a key aspect of the Head of Estates Operations position.
✨Tip Number 4
Showcase your leadership skills by preparing examples of how you've mentored and trained teams in the past. Highlighting your ability to lead across multiple locations will resonate well with the interviewers, as this is crucial for the role.
We think you need these skills to ace Head of Estates Operations
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Estates and Facilities Management. Focus on your ability to oversee multi-site operations, manage P&Ls, and lead teams effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and the entertainment industry. Mention specific achievements that demonstrate your skills in managing estates and driving service excellence.
Showcase Relevant Qualifications: Clearly list your qualifications, such as your HND in Mechanical, Electrical, or Building Services Engineering, and any memberships with professional bodies like IEEM or BIFM. This will strengthen your application.
Highlight Leadership Experience: Emphasise your experience in leading and mentoring teams across multiple locations. Provide examples of how you've successfully managed subcontractors and ensured compliance with SLAs and KPIs.
How to prepare for a job interview at ASM Global - Europe
✨Showcase Your Leadership Skills
As the Head of Estates Operations, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've successfully managed teams in the past, especially across multiple locations.
✨Demonstrate Financial Acumen
You’ll need to manage P&Ls and capex budgets. Be ready to talk about your experience with financial management, including specific figures and outcomes from previous roles that highlight your ability to handle budgets effectively.
✨Highlight Your Technical Knowledge
With a strong focus on HVAC, electrical, and fire safety systems, ensure you can discuss your technical expertise. Prepare to answer questions about compliance and maintenance strategies that you've implemented in the past.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills. Think of examples where you've had to manage unexpected challenges in estates management and how you ensured service excellence under pressure.
