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- Tasks: Assist in managing the spa and deliver high-quality beauty treatments.
- Company: Pendley Manor is a historic hotel offering luxury accommodation and leisure facilities.
- Benefits: Enjoy competitive salary, 28 days holiday, discounts, free meals, and onsite parking.
- Why this job: Join a passionate team and grow your career in a vibrant spa environment.
- Qualifications: NVQ Level 3 Beauty Therapy or equivalent and previous experience in a similar role.
- Other info: Flexibility for evening and weekend work is required; full training provided.
The predicted salary is between 24000 - 36000 £ per year.
Pendley Manor is an historic country house hotel, located alongside the picturesque town of Tring, Hertfordshire; a little more than an hour from central London. The hotel offers luxury accommodation, spa and leisure facilities, restaurant and bar and various function rooms. Pendley Manor is not only popular for weddings and events but also conference and leisure functions.
We have an exciting opportunity for a passionate Spa & Leisure Manager to join our Team. You will assist in the day to day running of the spa ensuring that our customers receive a high-quality experience throughout their stay, as well as performing a range of Spa treatments.
What does the position involve?
- Monitor all aspects of the leisure club and spa.
- Carrying out all aspects of beauty therapy treatments and ensuring high standards are delivered by all therapists.
- Train and motivate staff ensuring targets are met and high standards are consistently maintained.
- Ensure stock levels are appropriate to business demands.
- Assist in managing Spa Reception, whilst offering Treatment guidance by phone/email.
What can you offer?
- Previous experience within a similar role is essential.
- NVQ Level 3 Beauty Therapy qualification or equivalent.
- Ability to carry out a variety of treatments demonstrating confidence which include; massage, waxing, manicures and pedicures.
- ESPA training would be an advantage however full training will be provided.
- Jessica training would be an advantage however full training will be provided.
- The spa will be operational seven days a week so flexibility with evening and weekend work is required.
- Knowledge of spa online booking systems.
- Excellent communication and customer service skills.
This is a fantastic opportunity for the right applicant wishing to progress within their career and grow with an exciting new spa.
What can we offer?
- Competitive Salary.
- 28 days holiday entitlement (including bank holidays) and 33 days after 3 years service.
- Discounts on hotel stays, treatments and products.
- Free meal provided on duty.
- Free onsite parking.
- Uniform provided.
- NVQ Training.
- Recommend a friend.
Contact Detail:
PENDLEY MANOR HOTEL LTD Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Spa & Leisure Manager
✨Tip Number 1
Familiarise yourself with Pendley Manor's unique offerings and values. Understanding the hotel's history and its commitment to luxury will help you align your passion for spa and leisure management with their vision during any discussions.
✨Tip Number 2
Network with professionals in the spa and leisure industry, especially those who have experience in hotel settings. Engaging with current or former employees can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your hands-on experience with various beauty treatments. Be ready to share specific examples of how you've successfully managed a team or improved customer satisfaction in previous roles, as this will demonstrate your capability to excel in the position.
✨Tip Number 4
Showcase your flexibility and willingness to work evenings and weekends. Highlighting your availability will reassure the hiring team that you're committed to meeting the demands of the spa's operational hours, making you a more attractive candidate.
We think you need these skills to ace Assistant Spa & Leisure Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in spa and leisure management. Emphasise any previous roles where you monitored spa operations, trained staff, or provided beauty therapy treatments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the spa industry. Mention specific experiences that demonstrate your ability to deliver high-quality customer service and manage a team effectively.
Highlight Relevant Qualifications: Clearly state your NVQ Level 3 Beauty Therapy qualification or equivalent in your application. If you have any additional training, such as ESPA or Jessica, be sure to include that as well.
Showcase Flexibility: Since the role requires flexibility with evening and weekend work, mention your availability in your application. This shows that you are committed and ready to meet the demands of the position.
How to prepare for a job interview at PENDLEY MANOR HOTEL LTD
✨Show Your Passion for Spa and Leisure
Make sure to express your enthusiasm for the spa and leisure industry during the interview. Share any personal experiences or stories that highlight your passion for providing excellent customer service and creating memorable experiences for guests.
✨Demonstrate Your Treatment Skills
Be prepared to discuss your experience with various beauty therapy treatments, such as massage, waxing, and manicures. If possible, bring along a portfolio or references that showcase your skills and qualifications, particularly your NVQ Level 3 in Beauty Therapy.
✨Highlight Your Team Management Experience
Since the role involves training and motivating staff, be ready to share examples of how you've successfully managed a team in the past. Discuss your approach to setting targets and maintaining high standards, as well as any challenges you've overcome in a leadership role.
✨Prepare for Flexibility Questions
Given that the spa operates seven days a week, be ready to discuss your availability and willingness to work evenings and weekends. Showing that you are flexible and committed to meeting the needs of the business will make a positive impression.
