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- Tasks: Manage group travel logistics, including flights, accommodations, and transportation for key clients.
- Company: Join Total Management Group, a leader in event and travel solutions with a creative and dynamic team.
- Benefits: Enjoy competitive salary, hybrid work, 25 days leave, and fun company socials.
- Why this job: Be part of a fast-paced environment that values growth, excellence, and unique client experiences.
- Qualifications: 5+ years in travel industry, strong project management skills, and GDS knowledge required.
- Other info: Fluency in English is essential; proficiency in other languages is a plus.
The predicted salary is between 36000 - 60000 £ per year.
About Us
Total Management Group is widely recognised as a world-leading provider of event and travel solutions. We are currently seeking an outstanding candidate to join our fast-growing team.
With a wealth of experience behind us, synergistic supporting services and our company values, Total Management offers a service that is uncompromised in delivering seamless, thought out, top-quality event and travel solutions to global corporate clients, leading brands, and industry names.
At Total Management Group you have the opportunity to join a creative and dynamic team, providing unique and personalised experiences, elevating the ordinary and striving for excellence.
Role Overview
As a Senior Group Travel Manager, you will have a diverse and varied role. Ultimately you will be responsible, independently and as part of a team, for the successful delivery of group and event travel across our key clients. This role is hands-on and, given TM G’s ambition for growth and scale, includes a wide variety of opportunities for individual growth and development.
This role, in a fast paced environment, will require you to manage flight bookings, room blocks, ground transportation, project proposals, large-scale budgets, as well as client onboarding and driving the enhancement of technology and processes to improve efficiencies.
You will be extremely solution driven and have the ability to develop relationships with clients while understanding their unique requirements to deliver a first-class service, independently as well as driving excellence from the wider team.
Skills & Knowledge
- Ideally a minimum of 5 years travel industry experience, preferably within Group/Event Travel.
- Experience processing and managing large group bookings – including group flights, hotels and ground transportation.
- Strong industry knowledge with an understanding of airfares, contracted fares, ticketing and hotel reservations.
- Ability to pitch and propose group travel solutions to new and existing clients.
- Proven knowledge of a GDS is a must (Ideally Galileo/Smartpoint).
- Extensive experience in project managing Groups/Events from proposal to completion.
- In depth knowledge and understanding of project budgeting and budget management.
- Proven ability to source and win new business is preferred.
- Financial reporting in relation to event and group travel projects.
- Knowledge of travel mid/back-office systems (ideally Protas/Procon but not essential).
- Strong client account management.
- Experience using event registration platforms is preferred.
- Knowledge of using an Online Booking Tool is a bonus, but not essential.
- Supporting the development and growth of junior members of the team.
- Negotiating fares and supplier contracts.
Attributes
- Strong communication skills both written and verbal.
- Ability to work independently with confidence, or as part of a team.
- Quick learning, able to adapt to new and an ever-changing environment.
- Impeccable attention to detail
- Highly organised, ability to prioritise and multi-task especially when under pressure.
- Ability to deliver a great customer experience and maintaining an above and beyond attitude.
- Fluency in English is essential and proficiency in other languages is a bonus.
Why Total Management
We strive to be an equal opportunity employer, providing career development and growth with competitive salaries. We have an employee focused culture with various social events and active employee engagement.
What is on offer
- Competitive salary
- 25 days annual leave plus bank holidays
- Hybrid working, 4 days in the office and 1 day from home
- Additional 14 days per year work from home
- Medicash – medical based benefit scheme
- Tech & Cycle Scheme
- Preferential Travel Rates
- Monthly Pay Day Meals & Company Socials
Senior Group Travel Manager employer: Total Management Group
Contact Detail:
Total Management Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Group Travel Manager
✨Tip Number 1
Make sure to highlight your experience in managing large group bookings. This is a key requirement for the Senior Group Travel Manager role, so be ready to discuss specific examples of how you've successfully handled group flights, hotels, and ground transportation.
✨Tip Number 2
Familiarize yourself with the GDS systems, especially Galileo/Smartpoint. If you have experience with these platforms, be prepared to talk about how you've used them to streamline travel arrangements and improve efficiency in your previous roles.
✨Tip Number 3
Demonstrate your ability to build strong relationships with clients. Think of examples where you've gone above and beyond to meet client needs and how that has led to successful outcomes or repeat business.
✨Tip Number 4
Showcase your project management skills by discussing past experiences where you managed events from proposal to completion. Highlight your budgeting expertise and how you ensured projects stayed on track financially.
We think you need these skills to ace Senior Group Travel Manager
Some tips for your application 🫡
Understand the Company: Familiarize yourself with Total Management Group's mission, values, and services. Highlight how your experience aligns with their commitment to delivering top-quality event and travel solutions.
Tailor Your CV: Customize your CV to emphasize your relevant experience in group and event travel management. Include specific examples of large group bookings you've handled and any successful projects you've managed.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the travel industry and your ability to deliver exceptional client experiences. Mention your problem-solving skills and how you can contribute to the company's growth.
Highlight Relevant Skills: Make sure to mention your proficiency with GDS systems, project budgeting, and client account management. Provide examples of how you've successfully negotiated contracts or sourced new business in previous roles.
How to prepare for a job interview at Total Management Group
✨Showcase Your Experience
Be prepared to discuss your previous experience in the travel industry, especially focusing on group and event travel. Highlight specific examples of large group bookings you've managed, including challenges faced and how you overcame them.
✨Demonstrate Solution-Driven Mindset
Since the role requires a solution-driven approach, come ready with examples of how you've developed creative solutions for clients in the past. This will show your ability to think on your feet and adapt to client needs.
✨Highlight Communication Skills
Strong communication is key in this role. Practice articulating your thoughts clearly and confidently. Be ready to discuss how you've built relationships with clients and how you ensure their unique requirements are met.
✨Prepare for Technical Questions
Familiarize yourself with GDS systems, particularly Galileo/Smartpoint, as well as any event registration platforms you've used. Be ready to discuss how you've utilized technology to enhance efficiency in your previous roles.
