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- Tasks: Support the sales team and deliver exceptional customer service in a dynamic environment.
- Company: Join an internationally recognised brand with a vibrant, collaborative culture.
- Benefits: Enjoy competitive salary, benefits, and opportunities for growth and development.
- Why this job: Gain exposure to global operations and work with high-profile clients on exciting seasonal launches.
- Qualifications: 2+ years in wholesale or sales operations; proficient in ERP/CRM tools like NuOrder or Sage.
- Other info: We value diversity and inclusivity in our workplace.
The predicted salary is between 28800 - 48000 £ per year.
Be part of an internationally recognised brand with a vibrant, collaborative culture. Gain exposure to global wholesale operations and high-profile clients. Work closely with cross-functional teams and contribute to exciting seasonal launches.
The Aftersales Implementation Executive is primarily responsible for supporting the sales team and delivery of impeccable customer service. We are seeking a detail-oriented multitasker with a passion for supporting commercial and sales functions.
Supporting the day-to-day administration tasks of the optical direct sales team, the Aftersales Implementation Executive will service wholesale customers to the highest standards and monitor the on-time delivery of the sales order book and deliveries of goods to wholesale customers, including product data, customer records, images, and seasonal linesheets.
Provide daily sales operation support including order entry, replacements, and client queries. Ensure data accuracy and integrity across platforms. Generate weekly and ad-hoc reports to keep the sales team informed and aligned.
Liaise with Merchandising, Allocations, Logistics, and Accounts Receivable teams to ensure smooth dispatches, returns, and collections. Support the Commercial Implementation Manager in identifying process improvements and logging system issues.
We are looking for a systems-savvy administrator with 2+ years’ experience in wholesale, sales operations, or commercial support. Proficient in platforms like NuOrder, Sage, or similar ERP/CRM tools. Highly organized, with a keen eye for detail and a commitment to data accuracy.
We offer a competitive salary, benefits, and opportunities for growth and development. We are committed to diversity and inclusivity.
Contact Detail:
Linda Farrow Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Aftersales Executive
✨Tip Number 1
Familiarise yourself with the specific ERP and CRM tools mentioned in the job description, like NuOrder and Sage. Having hands-on experience or even completing online tutorials can give you a significant edge during the interview process.
✨Tip Number 2
Showcase your organisational skills by preparing examples of how you've successfully managed multiple tasks in previous roles. Be ready to discuss specific situations where your attention to detail made a difference in customer service or sales operations.
✨Tip Number 3
Research the company’s recent seasonal launches and any notable collaborations. This knowledge will not only impress your interviewers but also demonstrate your genuine interest in the brand and its operations.
✨Tip Number 4
Prepare to discuss how you would approach liaising with cross-functional teams. Think of examples from your past experiences where effective communication led to successful outcomes, as this role heavily relies on collaboration.
We think you need these skills to ace Field Aftersales Executive
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in wholesale, sales operations, or commercial support. Emphasise your proficiency with ERP/CRM tools like NuOrder or Sage, and showcase any specific achievements that demonstrate your attention to detail and organisational skills.
Craft a Compelling Cover Letter: In your cover letter, express your passion for customer service and your ability to multitask effectively. Mention how your previous experiences align with the responsibilities of the Field Aftersales Executive role, particularly in supporting sales teams and managing customer queries.
Showcase Your Skills: Highlight your systems-savvy nature and any experience you have with data accuracy and integrity. Provide examples of how you've contributed to process improvements in past roles, as this will resonate well with the company's focus on efficiency.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role you're applying for.
How to prepare for a job interview at Linda Farrow
✨Show Your Attention to Detail
As a Field Aftersales Executive, attention to detail is crucial. Be prepared to discuss specific examples from your past experience where your meticulous nature helped improve processes or customer satisfaction.
✨Demonstrate Your Multitasking Skills
This role requires juggling multiple tasks simultaneously. Share instances where you successfully managed various responsibilities, especially in a sales or customer service environment, to showcase your ability to handle pressure.
✨Familiarise Yourself with Relevant Tools
Since proficiency in platforms like NuOrder and Sage is essential, make sure to brush up on these tools before the interview. Being able to discuss your experience with similar ERP/CRM systems will give you an edge.
✨Highlight Your Collaborative Spirit
The job involves working closely with cross-functional teams. Prepare to talk about how you've effectively collaborated with different departments in the past, and how you can contribute to a vibrant, collaborative culture.
