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- Tasks: Support customers with technical issues and deliver training on pathology equipment.
- Company: Join a leading global pharmaceutical company dedicated to life-changing medicines.
- Benefits: Competitive daily rates and the opportunity for field-based work across beautiful Scotland and Northern England.
- Why this job: Make a real impact in healthcare while working in a dynamic, science-led environment.
- Qualifications: 3+ years lab experience, preferably in pathology, and a clean UK driving licence.
- Other info: This is a 12-month contract role with potential for growth in a reputable company.
The predicted salary is between 40000 - 60000 £ per year.
CK Group are recruiting for a Pathology Equipment Specialist to join a diagnostics company. This is a field-based role, covering Scotland and North of England, on a contract basis for 12 months.
Salary: Rates £200 - £230 per day PAYE or £265.27 - £305.06 per day UMB.
Pathology Equipment Specialist Role:
- Be responsible for providing application, technical or scientific support to internal/external customers.
- Handle customer enquiries from the acceptance of application product problems through to case resolution.
- Deliver sustainable solutions for support cases.
- Deliver customer training.
- Provide on-site support activities.
Your Background:
Essential:
- >3 Years Laboratory Experience – in hospital/research lab setting.
- Tissue/Cellular Pathology/Histology background.
- Track record of user support in laboratory setting.
- Customer support and working under pressure.
- Must have Full (and clean) UK driving licence & car.
Desirable:
- Platforms - Cobas 4000, 6000, 8000, pro or pure (or equivalent platform).
- MSc Biomedical Science/Cellular Pathology.
- Track record of troubleshooting experience.
- Knowledge of CRM tools and their use.
Company: Our client is a global pharmaceutical company with a major presence in the UK. Their purpose is to deliver life-changing medicines and to do this they are completely science-led and like to share this with the scientific, healthcare and business communities within the UK.
Location: This role is field-based, covering Scotland and the North of England.
Apply: It is essential that applicants hold entitlement to work in the UK. Please quote job reference 136 959 in all correspondence. Please note: This role may be subject to a satisfactory basic Disclosure and Barring Service (DBS) check.
Contact Detail:
CK Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Pathology Equipment Specialist
✨Tip Number 1
Familiarise yourself with the specific pathology equipment mentioned in the job description, such as the Cobas platforms. Understanding their functionalities and common issues can give you an edge during interviews.
✨Tip Number 2
Network with professionals in the diagnostics field, especially those who work with pathology equipment. Engaging in conversations can provide insights into the role and may even lead to referrals.
✨Tip Number 3
Prepare to discuss your hands-on experience in laboratory settings, particularly any troubleshooting or customer support scenarios you've encountered. Real-life examples will demonstrate your capability and confidence.
✨Tip Number 4
Since this is a field-based role, ensure you have a reliable means of transport and be ready to discuss your flexibility in covering the specified regions. Highlighting your readiness to travel can make you a more attractive candidate.
We think you need these skills to ace Pathology Equipment Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant laboratory experience, particularly in tissue/cellular pathology or histology. Emphasise any customer support roles you've held and your ability to work under pressure.
Craft a Strong Cover Letter: In your cover letter, address how your background aligns with the role of Pathology Equipment Specialist. Mention specific experiences that demonstrate your troubleshooting skills and familiarity with platforms like Cobas.
Highlight Relevant Skills: Clearly outline your technical skills and any experience with CRM tools. This will show the employer that you have the necessary tools to handle customer enquiries and provide effective support.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial in a technical support role.
How to prepare for a job interview at CK Group
✨Showcase Your Laboratory Experience
Make sure to highlight your over three years of laboratory experience during the interview. Discuss specific projects or tasks you've handled in a hospital or research lab setting, especially those related to tissue or cellular pathology.
✨Demonstrate Customer Support Skills
Prepare examples of how you've successfully supported users in a laboratory environment. Be ready to discuss situations where you resolved customer enquiries under pressure, showcasing your problem-solving abilities.
✨Familiarise Yourself with Relevant Platforms
If you have experience with platforms like Cobas 4000, 6000, or 8000, make sure to mention it. If not, do some research on these systems and be prepared to discuss how you would approach learning them quickly.
✨Prepare for Technical Questions
Expect technical questions related to troubleshooting and application support. Brush up on your knowledge of CRM tools and be ready to explain how you've used them in past roles to enhance customer service.
