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- Tasks: Lead and enhance VoIP and Unified Communications infrastructure in a dynamic environment.
- Company: Join a top consultancy known for cutting-edge communication solutions.
- Benefits: Competitive salary, benefits package, and opportunities for professional growth.
- Why this job: Be at the forefront of technology while mentoring a passionate team.
- Qualifications: Must have advanced Cisco Unified Communications experience and SC clearance eligibility.
- Other info: This is a fully on-site role in Stevenage, requiring UK residency for the last 5 years.
The predicted salary is between 48000 - 84000 £ per year.
We're Hiring: Unified Communications Lead £60,000–£70,000 + Benefits
On-Site – Stevenage (5 days per week)
Candidates need to be SC eligible and sole UK National.
Can you explain the role of a Cisco Unified Communications Manager (CUCM) in a VoIP environment, the purpose of a SIP Trunk and the difference between a Route Pattern and a Translation Pattern in Cisco CUCM? If so, this might be the role for you.
Join a leading consultancy! If you're driven by expertise, leadership, and a passion for cutting-edge communication platforms, this role is for you. You'll be central to managing and enhancing enterprise-grade VoIP and Unified Communications infrastructure in a highly collaborative, fast-paced environment. This is a fully on-site role based in Stevenage, and you MUST be eligible for SC clearance and have advanced Cisco Unified Communications experience.
What We’re Looking For:
- Hands-on experience with VoIP systems, PBX, and Unified Communications platforms like Cisco.
- In-depth knowledge of SIP, H.323, and other protocols, with a knack for troubleshooting complex call quality and connectivity issues.
- A strong foundation in networking, including QoS, VLANs, DNS, and firewalls, with a focus on VoIP traffic.
What You'll Do:
- Resolve Level 2 and 3 incidents across telephony and video conferencing environments.
- Respond to hardware and software application requests.
- Participate in and lead Unified Communications and video conferencing projects.
- Support operational teams on an ad hoc basis.
- Maintain and optimise telephony and video infrastructure (MCO).
- Lead and mentor local team members, encouraging knowledge sharing.
What You'll Bring:
- Eligibility for SC Clearance (you must have lived in the UK continuously for the last 5 years).
- Expertise in Cisco TOIP (CUCM, Unity Connection, Jabber, IPPhone, Cisco SBS, VG2xx), Webex, and video conferencing solutions (TMS, Pexip).
- Knowledge of VMware Suite and vSAN.
- Familiarity with Kurmi, Telsica, and PeterConnects ecosystems.
- Understanding of SIP/H323 protocols, WAN/LAN, security, and systems administration.
- Proven people management and team leadership skills.
Unified Communications Lead (Stevenage) employer: F5 Consultants
Contact Detail:
F5 Consultants Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Unified Communications Lead (Stevenage)
✨Tip Number 1
Make sure you brush up on your knowledge of Cisco Unified Communications Manager (CUCM) and VoIP systems. Being able to confidently discuss your hands-on experience with these technologies during the interview will set you apart from other candidates.
✨Tip Number 2
Familiarise yourself with the specific protocols mentioned in the job description, such as SIP and H.323. Understanding these protocols will not only help you answer technical questions but also demonstrate your expertise in the field.
✨Tip Number 3
Prepare to discuss your troubleshooting strategies for complex call quality and connectivity issues. Having real-life examples ready can showcase your problem-solving skills and your ability to handle high-pressure situations.
✨Tip Number 4
Highlight any leadership experiences you have, especially in mentoring or managing teams. This role requires strong people management skills, so be ready to share how you've successfully led projects or guided team members in the past.
We think you need these skills to ace Unified Communications Lead (Stevenage)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your hands-on experience with VoIP systems and Cisco Unified Communications platforms. Use specific examples to demonstrate your expertise in troubleshooting call quality and connectivity issues.
Craft a Strong Cover Letter: In your cover letter, express your passion for cutting-edge communication platforms and your leadership skills. Mention your eligibility for SC clearance and how your background aligns with the requirements of the role.
Showcase Relevant Skills: Clearly outline your knowledge of SIP, H.323, and other protocols in your application. Include any experience you have with networking concepts like QoS, VLANs, and firewalls, as these are crucial for the role.
Prepare for Technical Questions: Be ready to explain technical concepts such as the role of Cisco Unified Communications Manager in a VoIP environment, the purpose of a SIP Trunk, and the differences between Route Patterns and Translation Patterns in Cisco CUCM during the interview process.
How to prepare for a job interview at F5 Consultants
✨Showcase Your Technical Knowledge
Be prepared to discuss your hands-on experience with VoIP systems and Cisco Unified Communications. Brush up on key concepts like SIP Trunks, Route Patterns, and Translation Patterns, as these are likely to come up during the interview.
✨Demonstrate Problem-Solving Skills
Expect to face scenario-based questions that assess your troubleshooting abilities. Prepare examples of complex call quality or connectivity issues you've resolved in the past, highlighting your analytical approach.
✨Highlight Leadership Experience
Since the role involves mentoring local team members, be ready to discuss your previous leadership experiences. Share specific instances where you encouraged knowledge sharing and supported your team in achieving their goals.
✨Understand the Company Culture
Research the consultancy's values and work environment. Be ready to explain how your expertise aligns with their mission and how you can contribute to a collaborative, fast-paced setting.
