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- Tasks: Manage and grow customer accounts while ensuring satisfaction and efficient sales order management.
- Company: Join TR, a global leader in fastenings for advanced industries like Automotive and Medical Equipment.
- Benefits: Receive full training, enjoy a supportive culture, and develop your skills in a dynamic environment.
- Why this job: Be part of a team that values engineering excellence and customer relationships, making a real impact.
- Qualifications: Sales experience is a plus, but passion and communication skills are what we truly value.
- Other info: Familiarity with Microsoft Outlook is required; training on Dynamics 365 will be provided.
The predicted salary is between 36000 - 60000 £ per year.
At TR, part of Trifast plc, we’re more than fasteners—we’re the trusted partner behind some of the world’s most advanced industries. As a global leader in the design, engineering, manufacture, and supply of fastenings and Category ‘C’ components, we deliver smart, efficient solutions that enhance performance across major assembly operations.
From Automotive to Smart Infrastructure and Medical Equipment, our focus on engineering excellence and streamlined supply keeps us at the forefront of progress.
We’re looking for a driven and dynamic Contract Sales Account Executive to contribute to our continued success on a global scale. The Account Executive will be responsible for managing and growing a portfolio of customer accounts. This role involves building strong relationships with customers, understanding their needs, and ensuring efficient sales order management and customer satisfaction. The ideal candidate will have a proven track record in sales, excellent communication skills, and a passion for delivering outstanding results.
- Ensure daily routines are in place and maintained to ensure smooth running of customer account.
- Work with customer to ensure underwritten stock is taken in a timely manner.
- Gain understanding of the customer contract so we can meet the customer requirements.
- Participate in regular sales meetings.
- Collaborate with the supply chain team to review customer forecast to help ensure budget success.
- Margin Management.
We are seeking a service-driven individual with excellent attention to detail and strong communication skills, both verbal and written. While experience in sales and knowledge of fastenings would be advantageous, they are not essential as full training will be provided. Familiarity with Microsoft Outlook is required, and experience with Dynamics 365 (D365) would be beneficial, though training will also be given.
Building and maintaining positive relationships with both internal and external customers is a key part of this role.
Contact Detail:
TR, part of the Trifast plc group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Customer Account Manager
✨Tip Number 1
Familiarise yourself with the fastenings industry and the specific needs of customers in sectors like Automotive and Medical Equipment. This knowledge will help you engage in meaningful conversations during interviews and demonstrate your understanding of the role.
✨Tip Number 2
Prepare to discuss your previous sales experiences and how you've successfully managed customer accounts. Highlight any specific strategies you've used to build relationships and ensure customer satisfaction, as this aligns closely with what we're looking for.
✨Tip Number 3
Brush up on your communication skills, both verbal and written. Since the role requires strong interaction with customers and internal teams, being able to articulate your thoughts clearly will set you apart from other candidates.
✨Tip Number 4
If you have experience with Microsoft Outlook or Dynamics 365, be ready to discuss how you've used these tools in your previous roles. If not, consider taking a quick online course to get familiar with them, as it shows initiative and readiness to learn.
We think you need these skills to ace Contract Customer Account Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in sales and account management. Emphasise any achievements that demonstrate your ability to build strong customer relationships and manage accounts effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and sales. Mention specific examples of how you've successfully managed accounts or improved customer satisfaction in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as communication, attention to detail, and familiarity with Microsoft Outlook. If you have experience with Dynamics 365, be sure to mention it.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with TR and contribute to their success. Discuss why you are drawn to the fasteners industry and how you can add value to their team.
How to prepare for a job interview at TR, part of the Trifast plc group
✨Research the Company
Before your interview, take some time to understand TR and its role in the fasteners industry. Familiarise yourself with their products, services, and recent developments. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Communication Skills
As a Contract Customer Account Manager, strong communication is key. Prepare examples of how you've effectively communicated with clients or team members in the past. Be ready to discuss how you build relationships and ensure customer satisfaction.
✨Understand Customer Needs
Be prepared to discuss how you would approach understanding and meeting customer needs. Think about questions you might ask during the interview to show your proactive approach to account management and customer service.
✨Highlight Your Attention to Detail
This role requires excellent attention to detail, especially in managing accounts and ensuring smooth operations. Prepare specific examples from your previous experience where your attention to detail made a significant impact on a project or customer relationship.
