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- Tasks: Troubleshoot and support Mimaki products while delivering top-notch customer service.
- Company: Join Hybrid Services Ltd, the exclusive distributor for Mimaki in the UK & Ireland.
- Benefits: Enjoy a full-time role with travel opportunities and hands-on experience in tech support.
- Why this job: Be part of a creative team that values innovation and exceptional service in the printing industry.
- Qualifications: Field service skills, a driving license, and strong communication abilities are essential.
- Other info: Travel across the UK is required, with occasional overnight stays.
The predicted salary is between 28800 - 42000 £ per year.
Hybrid Services Ltd is the exclusive UK & Ireland distributor for Mimaki, offering the highest levels of service & support for Mimaki's range of printers, cutters, software, and ink. The company focuses on combining creative talents with innovative printing, cutting, and software technologies to ensure long-term success. Hybrid is committed to providing outstanding quality products matched by exceptional customer service and support.
This is a full-time Field Services Engineer. The Field Services Engineer will be responsible for troubleshooting, providing technical support, conducting preventive maintenance, and delivering exceptional customer service for Mimaki's products. The role involves working closely with clients to ensure the efficient operation and maintenance of Mimaki printing, cutting, and software technologies. You will be required to travel around the UK and there will be occasions when you will need to stay away overnight.
Qualifications:
- Field Service and Technical Support skills
- A full Driving License
- Ability to work alone and as part of a Team
- Troubleshooting expertise
- Strong customer service and communication skills
- Ability to work well under pressure and in a fast-paced environment
- Knowledge of Mimaki products is an advantage
- Relevant technical certifications or qualifications are desirable.
Contact Detail:
Hybrid Services Ltd (Mimaki Distributor - UK & Ireland) Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Field Services Engineer
✨Tip Number 1
Familiarise yourself with Mimaki products and technologies. Understanding their range of printers, cutters, and software will not only help you in interviews but also demonstrate your genuine interest in the role.
✨Tip Number 2
Highlight your troubleshooting skills during networking opportunities. Engage with professionals in the field and share your experiences in resolving technical issues, as this will showcase your expertise and problem-solving abilities.
✨Tip Number 3
Prepare for potential travel requirements by showcasing your flexibility and willingness to stay overnight when necessary. This can be a key factor in demonstrating your commitment to the role and customer service.
✨Tip Number 4
Connect with current or former employees of Hybrid Services Ltd on platforms like LinkedIn. Gaining insights into the company culture and expectations can give you an edge in understanding what they value in a Field Services Engineer.
We think you need these skills to ace Field Services Engineer
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Field Services Engineer position. Tailor your application to highlight how your skills and experiences align with these requirements.
Highlight Relevant Experience: In your CV and cover letter, emphasise any previous experience in field service or technical support roles. Include specific examples of troubleshooting and customer service scenarios that demonstrate your expertise.
Showcase Technical Skills: If you have knowledge of Mimaki products or relevant technical certifications, make sure to mention these prominently in your application. This will help you stand out as a candidate who is already familiar with the company's offerings.
Craft a Strong Cover Letter: Write a compelling cover letter that not only outlines your qualifications but also conveys your enthusiasm for the role and the company. Explain why you want to work for Hybrid Services Ltd and how you can contribute to their success.
How to prepare for a job interview at Hybrid Services Ltd (Mimaki Distributor - UK & Ireland)
✨Know Your Stuff
Make sure you have a solid understanding of Mimaki products and technologies. Brush up on their printers, cutters, and software to demonstrate your technical knowledge during the interview.
✨Showcase Your Troubleshooting Skills
Prepare to discuss specific examples of how you've successfully diagnosed and resolved technical issues in the past. This will highlight your problem-solving abilities and reassure them of your expertise.
✨Emphasise Customer Service
Since the role involves delivering exceptional customer service, be ready to share experiences where you've gone above and beyond for clients. This will show that you understand the importance of customer satisfaction.
✨Be Ready for Travel Questions
As the job requires travel around the UK, be prepared to discuss your flexibility and willingness to stay away overnight. This shows your commitment to the role and readiness to meet the demands of the position.
