Technical Consultant - ServiceNow (Permanent)

com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Microsoft Dynamics 365 CRM Technical Consultant Job Type: Permanent Location: London, UK (Hybrid) Ready to utilize your skills/knowledge/experience in Microsoft Dynamics 365 CRM. Be part of TCS Microsoft Business unit – Business applications team, where we work on Dynamics programs for customers across all industries and all geographies. We have an exciting role for you to work as Junior Developer consultant for an upcoming implementation of D365 CRM . TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Technical developer Role requires strong knowledge in Dynamics CRM 365, ensuring seamless execution Fit/Gap Analysis – identify technical solution for gaps Create detailed technical architecture and design documents for customizations, integrations and data migration Providing guidance to development team and testing team on overall solution. Customize and configure CRM components like entities, workflows, plugins, and business processes to meet business requirements. Ensure adherence to best practice and coding standards in custom development. The ability to understand, support, modify and maintain systems and code developed by other engineering teams. Assist in data migration, data modeling, and entity management within Dynamics 365 Create and maintain technical documentation for customizations, integrations, and system configurations Very high Proficiency in Technical and deployment architecture of Dynamics 365 Customer Engagement Very high proficiency in Dynamics 365 CE Configuration and Customization Proficiency in reports development using Power BI, SSRS Knowledge of SSIS and integration Ability to write and optimize SQL queries for data manipulation Familiarity with Application Lifecycle Management practices and DevOps tools Understanding of user experience principles for CRM interfaces Experience of working in onsite-offshore model Experience of preparing Knowledge based articles and standard operating procedures Exposure to IT service management processes and tools like ServiceNow Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion and Wellbeing We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. Online application 2. Apply online now.