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- Tasks: Drive sales growth by managing key accounts and developing strategic plans.
- Company: Join DELI LITES, a company passionate about quality food and customer satisfaction.
- Benefits: Enjoy a diverse workplace with opportunities for personal and professional growth.
- Why this job: Be part of a dynamic team that values innovation and customer relationships.
- Qualifications: 3rd Level qualification in Business and 2-5 years experience in FMCG required.
- Other info: Opportunity to attend exhibitions and showcase your skills.
The predicted salary is between 36000 - 60000 £ per year.
The Role: As a Key Account Manager within the commercial team, you will contribute to the development and execution of a robust sales plan designed to support the company’s overall growth strategy. You will be responsible for achieving sales, margin and category growth targets through optimisation of current listings and new product development. You will build & maintain collaborative partnerships. You will make a significant contribution to the day-to-day operational activities to meet customer requirements and continually improve customer value and commitment to DELI LITES. As Key Account Manager you will echo the quality, legality and authenticity of all our values at DELI LITES and give customers the opportunity to achieve their extraordinary results through the passion we have for our people and food. At DELI LITES we have a commitment to diversity, equity, and inclusion in all that we do and welcome applications from all sections and groups within the community.
Responsibilities:
- Develop and execute customer account plans to drive the overall company strategic growth plan.
- Develop and negotiate annual Joint Business Plans (JBP) and Long-Term Agreements (LTA) with key customers.
- Provide solutions based on customer needs, and in line with the internal objectives of the business.
- Build and maintain effective business relationships at all levels.
- Contribute to the forecast planning of the short, medium and long term in line with the growth plan.
- Report on the sales, profitability and account initiatives to grow sales in your accounts on a weekly, monthly and quarterly basis.
- Manage the costs associated with doing business with each key account.
- Manage limited edition cycles effectively and in a timely manner with both internal and external stakeholders.
- Gather, analyse and provide insight on the category through consultation with customers and key trade contacts.
- Provide product guidance, negotiate pricing and delivery requirements with customers, remaining aware of the impact of these decisions.
- Assist with the identification of tender opportunities and the preparation of tender responses as required.
- Liaise with current customers on a regular basis to ensure they remain satisfied with the company’s products and service.
- Contribute to new product development, customer care and the company’s approach to quality through the presentation of customer feedback.
- Update and maintain the CRM database with information on existing and potential customers.
- Liaise effectively with internal teams relative to orders received, production scheduling, new product development, quality control, order delivery and the arranging of customer factory visits.
- Be present as an exhibitor at relevant shows and exhibitions, ensuring high visibility, supplies of samples and promotional materials and adequate staffing at exhibition stands.
- Any other duties, within reason and capability, as determined by your line manager.
Required Skills and Competencies:
- 3rd Level qualification in a Business-Related Discipline
- 2-5 years proven experience as a key account manager within FMCG.
- Experience in sales and providing solutions based on customer needs.
- Customer focused and can build trusting relationships.
- Highly energetic, enthusiastic with a positive ‘can do’ approach.
- Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organisational levels.
- Ability in problem solving & negotiation.
- Excellent planning & organisational skills.
- Sound commercial awareness and business acumen.
- Experience in preparation of customer proposals.
- Previous experience of Chilled Foods.
Contact Detail:
DELI LITES IRELAND Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Key Account Manager -Service (Permanent)
✨Tip Number 1
Familiarise yourself with the FMCG sector, especially in chilled foods. Understanding market trends and customer preferences will help you speak confidently about how you can contribute to DELI LITES' growth strategy.
✨Tip Number 2
Network with professionals in the industry, particularly those who have experience as key account managers. Engaging in conversations can provide insights into best practices and expectations for the role.
✨Tip Number 3
Prepare to discuss your previous experiences in building and maintaining customer relationships. Be ready to share specific examples of how you've successfully negotiated deals or developed joint business plans.
✨Tip Number 4
Showcase your problem-solving skills by thinking of potential challenges that might arise in the role and how you would address them. This demonstrates your proactive approach and readiness to contribute from day one.
We think you need these skills to ace Key Account Manager -Service (Permanent)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience as a Key Account Manager, particularly in the FMCG sector. Emphasise your achievements in sales growth, customer relationship management, and any specific projects that align with the responsibilities outlined in the job description.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills and experiences align with DELI LITES' values and their commitment to diversity, equity, and inclusion. Use specific examples to demonstrate your ability to develop customer account plans and negotiate effectively.
Highlight Relevant Skills: Focus on showcasing your problem-solving abilities, strong communication skills, and commercial awareness. Provide examples of how you've successfully built relationships with customers and contributed to sales strategies in previous roles.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. Ensure that your writing is clear and professional, reflecting the high standards expected by DELI LITES.
How to prepare for a job interview at DELI LITES IRELAND
✨Know Your Numbers
As a Key Account Manager, you'll need to demonstrate your understanding of sales metrics. Be prepared to discuss your past achievements in terms of sales growth, margin improvements, and how you've contributed to overall business objectives.
✨Showcase Relationship Building Skills
This role requires strong relationship management. Prepare examples of how you've successfully built and maintained partnerships with key clients. Highlight your communication skills and ability to negotiate effectively.
✨Understand the Company’s Values
DELI LITES places a strong emphasis on quality, legality, and authenticity. Familiarise yourself with their values and be ready to discuss how you can embody these principles in your role as a Key Account Manager.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities and how you handle challenges. Think of specific scenarios where you've had to provide solutions based on customer needs or manage difficult situations with clients.
