IT Support Engineer - ITIL - ServiceNow

If you need support in completing the application or if you require a different format of this document, please get in touch with at UKI.recruitment@tcs.com or call TCS London Office number 02031552100 with the subject line: “Application Support Request”. Role: Industrial Automation Support Engineer. Job Type: Permanent Ready to utilize your experience as a Industrial Automation Support Engineer. TCS is a purpose-led transformation company, built on belief. We do not just help businesses to transform through technology. We support them in making a meaningful difference to the people and communities they serve – our clients include some of the biggest brands in the UK and worldwide. For you, it means more to make an impact that matters, through challenging projects which demand ambitious innovation and thought leadership. Senior Role giving opportunities for career profile growth Opportunity to work with cutting edge technology like AI & Data As a Industrial Automation Engineer you will join the ShopFloor Support Team and be part of team supporting manufacturing critical applications. Work closely with overall support team to understand issues and provide solutions within the defined time frame. Provide technical guidance and support to team members. Provide permanent solutions to application performance issues. Ensure that solution and application support documentation is maintained to the highest quality and accuracy. Aveva/Wonderware Intouch with PLC, SCADA, HMI knowledge Machine Integration added advantage Good understanding of COTS Manufacturing IT applications Knowledge of Machine Integration through OPC and various interfacing protocols. Knowledge of PLC, SCADA, sensors and IIOT devices, Aveva Wonderware intouch. Knowledge of ITIL processes is good to have Working experience in “ServiceNow” and knowledge on Incident, Problem, Change, SLM and Knowledge Management processes Our competitive salary packages feature pension, health care, life assurance, laptop, phone, access to extensive training resources and discounts within the larger Tata network. Diversity, Inclusion & Wellbeing We believe in building and sustaining a culture of equity and belonging where everyone can thrive. Our diversity and inclusion motto is ‘Inclusion without Exception’. Our continued commitment to Culture and Diversity is reflected across our workforce implemented through equitable workplace policies and processes. You’ll find a welcoming culture and many internal volunteering and social networks to join (these are optional). Our diversity, inclusion and social activities include 12 employee networks such as gender diversity, LGBTQIA+ & Allies, mental health, disability & neurodiversity inclusion and many more, as well as health & wellness initiatives and sports events and we sponsor the London Marathon. We welcome and embrace diversity in race, nationality, ethnicity, disability, neurodiversity, gender identity, age, physical ability, gender reassignment, sexual orientation. We are a disability inclusive employer and encourage disabled people to apply for this role. com with the subject line: “Adjustment Request” or call TCS London Office 02031552100 to request an adjustment. Online application 2. Apply online.