Telecommunications Engineer
Telecommunications Engineer

Telecommunications Engineer

Wolverhampton Full-Time 24000 - 42000 £ / year (est.) No home office possible
T

At a Glance

  • Tasks: Install and configure VoIP systems and Microsoft Teams Room setups while providing end-user training.
  • Company: Join a fast-growing managed service provider delivering innovative telecoms and IT solutions across the UK.
  • Benefits: Enjoy 22 days holiday, NHS healthcare cash plan, and a clear personal development plan.
  • Why this job: Be part of a collaborative team that values innovation and customer focus in a dynamic role.
  • Qualifications: 3+ years in UC or installation engineering with experience in VoIP and networking basics required.
  • Other info: Full UK driving licence is essential; enjoy paid volunteering time and wellbeing support.

The predicted salary is between 24000 - 42000 £ per year.

We’re looking for a skilled Communications Engineer to join a fast-growing managed service provider delivering cutting-edge telecoms and IT solutions to businesses across the UK. In this varied and customer-facing role, you’ll install and configure cloud-hosted VoIP systems (Gamma Horizon, 8x8 Work), Microsoft Teams Room setups (Yealink), and Contact Centre platforms. You'll also conduct site surveys, deliver end-user training, and ensure every install is smooth, professional, and well-documented.

What we’re looking for:

  • 3+ years in UC or installation engineering roles
  • Experience with Gamma Horizon and/or 8x8 VoIP
  • Teams Room setups (Yealink hardware preferred)
  • Understanding of contact centre features (IVRs, dashboards, agent tools)
  • Confident with networking basics (VLANs, PoE, QoS)
  • Comfortable working with tools to mount AV/telephony equipment
  • A strong communicator with great problem-solving skills
  • Full UK driving licence required

What you’ll get:

  • £30,000 – £35,000 depending on experience
  • 22 days’ holiday + your birthday off (rising to 25 days in year 2)
  • NHS healthcare cash plan, pension scheme, life insurance (3x salary)
  • Staff discounts, paid volunteering time, and wellbeing support
  • Clear personal development plan and learning opportunities

You’ll be joining a collaborative and people-first team that values innovation, customer focus, and doing things properly — without jargon. If you’re technically sharp, thrive on variety, and enjoy working directly with customers, we’d love to hear from you!

T

Contact Detail:

The Curve Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telecommunications Engineer

✨Tip Number 1

Familiarise yourself with the specific technologies mentioned in the job description, such as Gamma Horizon and 8x8 VoIP systems. Having hands-on experience or even a solid understanding of these platforms will give you an edge during interviews.

✨Tip Number 2

Brush up on your networking basics, especially VLANs, PoE, and QoS. Being able to discuss these concepts confidently will demonstrate your technical competence and show that you're ready for the challenges of the role.

✨Tip Number 3

Prepare to showcase your problem-solving skills through real-life examples. Think of situations where you've successfully resolved issues during installations or configurations, as this will highlight your ability to handle customer-facing challenges.

✨Tip Number 4

Since this role involves direct interaction with customers, practice your communication skills. Be ready to explain complex technical concepts in simple terms, as this will be crucial for delivering effective end-user training.

We think you need these skills to ace Telecommunications Engineer

VoIP System Installation
Cloud-Hosted Solutions
Microsoft Teams Room Setup
Contact Centre Features Understanding
Networking Basics (VLANs, PoE, QoS)
AV Equipment Mounting Skills
Site Survey Conducting
End-User Training Delivery
Documentation Skills
Problem-Solving Skills
Strong Communication Skills
Customer-Facing Experience
Driving Licence

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights your experience in unified communications and installation engineering. Emphasise your familiarity with Gamma Horizon, 8x8 VoIP, and Yealink hardware, as these are key requirements for the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your problem-solving skills and customer-facing experience. Mention specific projects or installations you've worked on that relate to the job description, demonstrating your ability to deliver smooth and professional installations.

Highlight Relevant Skills: In your application, clearly outline your understanding of networking basics such as VLANs, PoE, and QoS. This will show that you possess the technical knowledge necessary for the role.

Show Enthusiasm for the Company: Research the company culture and values, and express your enthusiasm for joining a collaborative team that prioritises innovation and customer focus. This can help you stand out as a candidate who aligns with their mission.

How to prepare for a job interview at The Curve Group

✨Showcase Your Technical Skills

Make sure to highlight your experience with Gamma Horizon, 8x8 VoIP, and Yealink hardware during the interview. Be prepared to discuss specific projects where you successfully installed or configured these systems.

✨Demonstrate Problem-Solving Abilities

Prepare examples of challenges you've faced in previous roles and how you resolved them. This will showcase your problem-solving skills, which are crucial for a customer-facing role like this one.

✨Communicate Clearly

As a strong communicator is essential for this position, practice explaining technical concepts in simple terms. This will help demonstrate your ability to train end-users effectively.

✨Understand the Company Culture

Research the company’s values and mission. Be ready to discuss how your personal values align with theirs, especially regarding innovation and customer focus, to show that you’re a good fit for their team.

Telecommunications Engineer
The Curve Group
T
Similar positions in other companies
UK’s top job board for Gen Z
discover-jobs-cta
Discover now
>