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- Tasks: Be the go-to person for training enquiries and support course delivery.
- Company: Join EA Technology, a global leader in power engineering solutions with a positive culture.
- Benefits: Enjoy up to £27,000, flexible working, 25 days holiday, and comprehensive benefits.
- Why this job: Work in a supportive team that values creativity and collaboration while making a real impact.
- Qualifications: Customer service experience, MS Office proficiency, and strong communication skills are essential.
- Other info: This role is on-site in Capenhurst, so local applicants only, please!
The predicted salary is between 21600 - 37800 £ per year.
EA Technology is a global, independent provider of end-to-end power engineering solutions, supporting customers in managing and operating electrical networks. We’re a well-established, positive culture-based company with innovation and creativity at our core. We’re also a forward thinking business and we live by our values: Collaboration, Creativity, Integrity and Impact. This ensures employee wellbeing is always at the forefront and our amazing people have the autonomy to do their best work.
Due to an internal promotion, we have a vacancy for a L&D Co-ordinator to join our fantastic Training Team. You will be working closely with a talented team of people with many years’ industry experience who are supportive, collaborative and very inclusive.
This role requires you to be on-site in Capenhurst near Chester (CH1 6ES) 5 days per week. Please apply ONLY if you live within a reasonable commuting distance.
About the role:- First point of contact for information on all training enquiries
- Meet and greet delegates, complete registers and carry out face to face feedback sessions when required
- Produce and distribute course material, set out rooms and assist in smooth running of all course delivery
- Liaise with course speakers and attendees prior to and during course delivery
- Process bookings and course payments including PO and invoice processing
- Maintain course registers and distribute joining instructions
- Updating and working within Training Management System
- Responsible for booking of hotels, hire cars etc. to facilitate offsite course delivery
- Assist in compiling post-course financial and statistical reports for internal stakeholders
- Working with key stakeholders at various levels to identify and clarify the requirements and expectations for each course
- Assist with website content updates
- General assistance with EA Training business needs
- Experience within a customer facing role, reception, hospitality or retail would be ideal
- Proficient in MS Office
- Strong attention to detail with the ability to multi-task under pressure, working to very strict deadlines
- Excellent written and oral communication skills
- Flexibility to adapt to EA Training requirements
- Positive can-do attitude
- Personable and willing to go the extra mile
- Experience of Learning Management (ePortfolio) systems would be an advantage as would experience working with CRM systems
- Up to £27,000
- Career development opportunities: We offer genuine pathways for growth within our company.
- Work-life balance: With flexible working options, we support our employees in balancing their professional and personal lives.
- Holidays: 25 days of annual leave, plus bank holidays, with an extra day for every three years completed (up to a maximum of 30 days). Ability to buy an additional 5 days.
- Pension contributions of 8% from the employer (or cash equivalent).
- Comprehensive benefits, including Group Life Insurance, Income Protection, and Critical Illness cover (or cash equivalents).
- Private Medical Insurance (single cover or cash equivalent).
- A truly collaborative and supportive work environment where amazing colleagues inspire each other every day!
Locations
L&D Co-ordinator employer: EA Technology
Contact Detail:
EA Technology Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land L&D Co-ordinator
✨Tip Number 1
Familiarise yourself with EA Technology's core values: Collaboration, Creativity, Integrity, and Impact. During your interactions, whether in interviews or networking, demonstrate how your personal values align with theirs to show you're a great cultural fit.
✨Tip Number 2
Highlight any experience you have in customer-facing roles, especially in training or hospitality. Be ready to share specific examples of how you've successfully managed customer interactions and contributed to a positive experience.
✨Tip Number 3
Prepare to discuss your proficiency in MS Office and any experience with Learning Management Systems or CRM systems. Being able to articulate your technical skills will help you stand out as a candidate who can hit the ground running.
✨Tip Number 4
Showcase your ability to multitask and work under pressure by sharing relevant experiences. Use examples that illustrate your attention to detail and how you've successfully met strict deadlines in previous roles.
We think you need these skills to ace L&D Co-ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the L&D Co-ordinator position. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: Emphasise any customer-facing roles or experiences you have, particularly in reception, hospitality, or retail. Use specific examples to demonstrate your skills in communication, attention to detail, and ability to work under pressure.
Showcase Your Skills: Make sure to mention your proficiency in MS Office and any experience with Learning Management Systems or CRM systems. This will show that you have the technical skills needed for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that reflects your positive attitude and willingness to go the extra mile. Discuss how your values align with EA Technology's values of Collaboration, Creativity, Integrity, and Impact.
How to prepare for a job interview at EA Technology
✨Show Your Customer Service Skills
Since the role requires experience in a customer-facing position, be ready to share specific examples of how you've successfully handled customer inquiries or resolved issues in previous roles. Highlight your ability to communicate effectively and maintain a positive attitude.
✨Demonstrate Attention to Detail
Given the importance of maintaining course registers and processing bookings accurately, prepare to discuss how you ensure accuracy in your work. You might want to mention any tools or methods you use to stay organised and manage multiple tasks under pressure.
✨Emphasise Your Flexibility
EA Technology values adaptability, so be prepared to talk about times when you've had to adjust your plans or approach to meet changing requirements. This could include examples from previous jobs where you successfully adapted to new challenges.
✨Align with Company Values
Familiarise yourself with EA Technology's core values: Collaboration, Creativity, Integrity, and Impact. During the interview, try to weave these values into your responses, demonstrating how your personal work ethic aligns with their culture and mission.
